Features upgrade blocked by wrong drivers

Question

_{Wednesday, July 17, 2019 3:01 PM}

Hi I'm upgrading some thousand computers to 1903 build and I've got some computers's issues which rollback for the upgrade process.

After starting to collect logs with setupdiag, I've got some errors like : 

DriverPackage Inf="oem2.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem525.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem527.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem570.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem575.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem576.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem529.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem400.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem368.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem294.inf" BlockMigration="True" HasSignedBinaries="False"/>
        <DriverPackage Inf="oem539.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem35.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem548.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem553.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem416.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem3.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem4.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem401.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem569.inf" BlockMigration="True" HasSignedBinaries="False"/>
        <DriverPackage Inf="oem568.inf" BlockMigration="True" HasSignedBinaries="False"/>
        <DriverPackage Inf="oem573.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem406.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem566.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem412.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem387.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem556.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem420.inf" BlockMigration="False" HasSignedBinaries="True"/>
        <DriverPackage Inf="oem572.inf" BlockMigration="False" HasSignedBinaries="True"/>
    </DriverPackages><Programs/></CompatReport>

Some of these drivers are basically Microsoft XPS document writer install  and the PDF printer native in Windows 10. (oem294.inf or oem569?inf for example)

How can we proceed to disabled theses alerts or to upgrade file missing?

regards

All replies (6)

_{Thursday, July 18, 2019 3:43 AM}

Kindly go through the following Microsoft article:

Upgrade Readiness - Step 2: Resolve app and driver issues

S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

_{Thursday, July 18, 2019 7:37 AM}

the pb is that I've got no access to my azure's company portal, so using analytics and upgrade readiness will be complicated..

_{Thursday, July 18, 2019 1:03 PM}

Hi,

Go C:\WINDOWS\INF folder and remove those .inf files which occur in setupdiag, then upgrade to check the issue again.

Bests,

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_{Thursday, July 18, 2019 1:38 PM}

Already tested it, and it does not work

_{Sunday, July 21, 2019 3:20 PM}

Hi,

It seems that your issue need to have a deep analysis through related log debug. However, this action is out of our forum support scope. I recommend to create a ticket for further analysis.

Here is a link for create a ticket.

https://support.microsoft.com/en-us/getsupport?wf=0&tenant=ClassicCommercial&oaspworkflow=start_1.0.0.0&locale=en-us&supportregion=en-us&pesid=15909&ccsid=636421791164342061

Bests,

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If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Monday, July 29, 2019 1:33 AM}

Hi,

If my information is useful for you, please mark it as answer.

Bests, 

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].