Self service for mobile downtime?

Question

_{Wednesday, September 5, 2018 9:19 AM}

Hello,

is there any news about when the activation via smartphone "self service for mobile" is going to work again? 
I mean the one you can reach via the SMS sent on the phone when calling the product activation IVR.
For instance: 

https://microsoft.gointeract.io/interact/index?interaction=1461173234028-3884f8602eccbe259104553afa8415434b4581-05d1&accountId=microsoft&loadFrom=CDN&appkey=89ead682-a511-4513-9304-e38c3e6fa915&Language=EN%27

I know that the same procedure can be completed via chat, but when it comes to reapeating the process for more PCs, offices etc. it is handful and quicker.
Thank you.

Cheers

All replies (5)

_{Thursday, September 6, 2018 2:56 AM}

Hi,

Thanks for your post in our forum and thanks for your feedback.

And our forum does not focus on processing feedback. So I suggest you use the built-in feedback hub on the PC. 

Then according to my understand, I didn't hear about that.

Thanks again for your understanding and support.

Best Regards,

Otto Wang

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_{Thursday, September 6, 2018 1:51 PM}

Hello, 

I would like to have more info about that downtime more than leaving a feedback.
Could you be helpful in any way?

_{Monday, September 10, 2018 8:46 AM}

Hi,

If you want to volume activate multiple computers(more than 25 Windows workstation or 5 Windows Servers), I would suggest try the KMS activation. After we activated the KMS host and reach the activation threshold, the KMS clients would also be activated! For more detail information about the KMS activation, please refer below:

https://docs.microsoft.com/en-us/previous-versions/tn-archive/ff793434(v=technet.10)

In addition, to activate Microsoft Office 2013, 2016 and Office 365, we could refer this document.

Best Regards,

Otto Wang 

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If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Monday, September 17, 2018 7:12 AM}

Hi,

Just checking in to see if the information provided was helpful. Please let us know if you would like further assistance.

Best Regards,

Otto Wang

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact [email protected].

_{Wednesday, April 17, 2019 5:15 PM}

What if you have fewer devices? I have 10 Office licenses and 2 Visio VL licenses that do not work anymore.

The mobile activation was great.  Looks like Microsoft has not taken it away, just broken it. 

I attempted to paste an image of the broken web page, but my account doesn't allow it.  Oh Well.  Microsoft!