Windows Error Reporting Fault bucket, StoreAgentScanForUpdatesFailure; Response: Not available

Question

_{Saturday, May 20, 2017 4:35 PM | 1 vote}

I have a windows 10 pro system that is a standalone PC driving a video wall that is completely

off the network.   I have turned off Windows update and corresponding services - at least I thought so.

looking at the msinfo logs i continue to get these two errors below - constantly looks like once a second.  they  fill up the systemlog; then the video wall application slows down.  How do I turn of these mechanisms OFF so they stop filling up the windows error reporting log.

5/19/2017 7:57 PM Windows Error Reporting Fault bucket , type 0 Event Name: StoreAgentScanForUpdatesFailure0 Response: Not available Cab Id: 0 Problem signature: P1: Update; P2: 80070422 P3: 14393 P4: 693 P5: Windows.Desktop P6: P7: P8: P9: P10: Attached files: These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;_647afa76e86535a13584a7a2cb25d2b38ca50c4_00000000_14113deb Analysis symbol: Rechecking for solution: 0 Report Id: 1abdfb0a-3ccc-11e7-a574-2c4d5457f258 Report Status: 2 Hashed bucket:

5/19/2017 7:57 PM Windows Error Reporting Fault bucket , type 0 Event Name: WindowsUpdateFailure3 Response: Not available Cab Id: 0 Problem signature: P1: 10.0.14393.594 P2: 8024402c P3: 00000000-0000-0000-0000-000000000000 P4: Scan P5: 0 P6: 0 P7: 8024500b P8: Windows Defender (77BDAF73-B396-481F-9042-AD358843EC24) P9: {9482F4B4-E343-43B6-B170-9A65BC822C77} P10: 0 Attached files: These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_10.0.14393.594_14337e25e7315caa25b74976fb6ec74bf5d670_00000000_0e4bd07b Analysis symbol: Rechecking for solution: 0 Report Id: 4081e695-2b6d-11e7-a562-2c4d5457f258

All replies (3)

_{Monday, May 22, 2017 3:03 AM}

Hi,

How did you turn off the Windows Update?

Windows 10 cannot disable Windows update. It will check and start the services automatically.

According to your error log, it seems that your Windows Update components have problem.

If you don't want the Windows update, just leave it from the Internet. Of course, once you have network, it will check and install the Windows update immediately.

Here I suggest you run SFC /SCANNOW command as Admin to fix your corrupted and missing system files.

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_{Sunday, May 28, 2017 3:26 AM}

hi thanks for the reply the scenario is - this pc is off the network it is a standalone windows 10 machine driving a video wall i cannot be on the local lan, let alone the internet of course windows update is complaining about not being able to update. i need to stop this error reporting cause it is quickly filling up the system logs and slowing down the machinf i am looking for guidance on how to stop rhe update process or stop the error reporting to the log i hope this clarifies

_{Monday, May 29, 2017 8:24 AM}

Hi,

In order to help you better, please let us know how do you turn off the Windows Update component.

Based on my test, only without the Internet connection won't generate such of errors.

I suggest you restore Windows via running SFC /SCANNOW command.

It's not recommended you disable the Windows event log. It's used to be analysis your system issue when the issue occurs. 

Please remember to mark the replies as answers if they help.
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