No family and other user option under my account

Question

_{Tuesday, February 21, 2017 3:21 AM}

Hi, 

I am trying to add parental control on my son computer. But i just find out that there is no "family and other users" under the account page? is that possible? I try to use control panel to make him as the standard account and my account is the Administrator. I am not sure how I can set time limit or website safety.

I have search many website and not finding the answer i need.

thanks

Brenda 

All replies (3)

_{Tuesday, February 21, 2017 4:06 AM}

  To use parental controls you need to set up the account from Settings. From the main Settings page select Accounts.  On the left side of the page there is a link to Family & other people.

Bill

_{Wednesday, February 22, 2017 3:15 AM}

Hi brenda leung,

We could refer to the following link to setup parent control.

Set up family features on Windows 10

https://support.microsoft.com/en-us/help/10551/microsoft-account-set-up-family-after-upgrade

Best regards

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_{Thursday, May 11, 2017 8:20 PM}

I forgot my Administrator password and am attempting to use a new account my administrator account.  The instructions I am following direct me to select "family and other people" link.  However, that link is not present on the left side of the page.  How do I proceed when that link is missing?  Thank you.