Tag not monitored by Microsoft.
Getting this error while registering for a Microsoft certification.
Getting this error while registering for a Microsoft certification. Screenshot 2026-04-06 140027.jpg Unexpected error We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.
Community Center | Not monitored
Excel for Mac crashes (EXC_BAD_ACCESS, reproducible) on Refresh All of 14 Power Queries from OneDrive, started after macOS 26.7.2 update
Hello Microsoft Support Team, Microsoft Excel for Mac crashes consistently when I run Data → Refresh All on a workbook containing 14 Power Query queries. The issue started right after I updated macOS and did not occur before. Environment Excel version:…
Microsoft 365 and Office | Excel | For business | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
remove self-chats in Teams
I frequently use self-chat in Teams to maintain personal notes and references. Recently, I moved to a new project and would like to clean up my old notes by deleting these self-chat conversations. However, I could not find an option to remove self-chats.…
Microsoft Teams | Microsoft Teams for business | Chats | Other
Additional chat-related features and issues within Microsoft Teams for business
ADF Linked Service fails to authenticate when fetching client certificate from Key Vault, but works when uploaded manually
Hi everyone, I’m trying to connect to SharePoint Online List from Azure Data Factory using a service principal with client certificate authentication (application permissions). The strange part — When the Linked Service is configured to fetch the…
Azure Key Vault
An Azure service that is used to manage and protect cryptographic keys and other secrets used by cloud apps and services.
How to fix an error that is preventing the Word to open?
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
How can I cancel 365 subscription I have just purchased accidentally for an inactive account?
I have accidentally purchased a 365 subscription for an inactive account under ******@verizon.net. How can I cancel the subscription and request a refund for the $129.99 payment I made on November 8, 2026?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Account Compromised
Hi, I just found out that my account has been compromised, for God knows how long. I was able to change my password on both my Outlook and Gmail and lock all my banking cards. I never had any payments methods saved on my account until a week or two ago…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Error updating billing address
I need to update the billing address but it keeps giving error asking me to try at other moments. But everytime it just gives the same error over and over again. Please kindly assist. Thank you.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
EXCEL IS NOT OPEN, FIX IT ASAP
MY EXCEL IS NOT OPEN, EXCEL RUNNING IN ERROR MESSAGE ON SCREEN, PLS FIX ISSUE TO CONTINUE
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Outlook App on Mobile
My Microsoft 365 subscription was just renewed and I'm now receiving email ads on my mobile phone in the Outlook app. This has never happened before, is anyone else having the same problem? If so, how do I get rid of them?
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
CreateDirectory2W: Clarification of return value, handle semantics, and path redirection
I'm evaluating CreateDirectory2W for security-sensitive directory provisioning on supported Windows versions. The Microsoft Learn page declares a five-parameter function returning HANDLE. Its return-value section says failure returns zero, while the…
Windows development | Windows API - Win32
I can't sign to Windows Store
I can't sign in to my account on Windows Store, the other account works fine but not this one. When I get the log in window, after entering my email and email code / password, it returns back to asking me for the code / password. I tried using both code…
Windows for home | Windows 11 | Microsoft Store
Account back up issue
I noticed that the authentic app was not in my phone and somehow deleted, this happened before too. I downloaded it again and logged in with my Microsoft account, last time it went smooth and all the codes were back for each account of mine, but this…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft Azure problems
I have been making a minecraft client for 3 months now and I needed a way for players to sign into Microsoft through my launcher so they can play the game. I am looking around on different websites researching everywhere. And I see that I have to sign…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
How do I renew my Office 365 Education license after extending my student status?
Word keeps warning me that my license is about to expire
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
offer expired
i purchased this laptop 11 months ago but today was the first time i tried to access microsoft word and it said my offer expired and to contact support, so this is why im posting this question
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How to fix Kernel-Power event ID 42 reason 4
My system has randomly been entering sleep while in use, and I am getting zero clues to why this is happening. Here is the Details of the error <Event xmlns="__http://schemas.microsoft.com/win/2004/08/events/event__"> <System> …
Windows for home | Other | Performance and system failures
Word objective is to move Racebase to top of the page
Hello From I have text "Racebase" I need to go to the top of same page please, using vba. Racebase is halfway down the page.
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
my surface Pro is restarting on its own
why is my Microsoft pro computer restarting itself on its own randomly. I have a case# 7109397584. I need help with this please.
Surface | Surface Pro | Power and battery
Incorrect billing
Dear Microsoft Support, I am contacting you regarding what appears to be an incorrect charge following my upgrade to Microsoft 365 Premium. In September, I paid €99 for the annual subscription of my previous Microsoft 365 plan. On October 31, I upgraded…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.