Outlook Web Outlook.com Account management, security, and privacy

1 answer

New email address set up disrupted which is now causing issues trying to get in

Hi, I started setting up a new email address. When I got to the section that I entered my recovery email address a code was sent to my email. I then got called away from my computer. When I was able to get back to my computer this morning it said the…

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Jo Robinson 0

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Hendrix-V 18,510 Microsoft External Staff Moderator

2 answers

Change login from Authenticator to password

How do I change logging in with Authenticator to logging in with a password so that my partner can access my emails?

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Donald Hawke 0

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Donald Hawke 0

4 answers

Locked out of emails and no access to recovery phone

We are currently locked out of an email account we use for our small business and the recovery mobile number is an old number no longer used. We have tried all the recovery options by email and phone and just need someone to talk to but I can't even…

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Jacqui Richards 0

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Ian-T 10,615 Microsoft External Staff Moderator

2 answers

Migrating Email To fasthosts using Audriga Tool Fails To Accept Newly Generated App Password

Hi I am attempting to migrate emails from my @outlook.com email account into fasthosts using their migration tool "Audriga". I have deduced that, sunce I use 2 factor, I need to create a App Password, which I have done, but the tool fails…

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Stuart Wells 0

edited an answer

Stuart Wells 0

0 answers

See when and where you've used your account? Different countries/device/platform

I had an Asian language under my picture in outlook, although everything else was English with no problems. Took me forever to find out how to fix it, even looking at self help and it was set at English. What they don't tell you is to right click on the…

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Bruce Leavitt 20

2 answers

account hacked

Hello Microsoft Outlook Support I recently noticed suspicious sign in activity on my Outlook account from a country and location that I do not recognize I did not authorize this activity and reported it as This was not me I immediately changed my…

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surendran ram 0

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Hornblower409 14,425

1 answer

My Microsoft account has been hacked. Need help

someone just change my security information like email. and i dont have any login methode to sign in with that account. Please help

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Rion Kurniawan 0

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Chloe-V 12,610 Microsoft External Staff Moderator

2 answers

primary email issue

basically i am trying to change my current account primary email into a different one, it sends me an email saying i should click on a link that verify the email and i should be able to make it primary, but after doing so nothing happens, tried…

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عبدالله بدر محمد الحمودي 0

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Hornblower409 14,425

2 answers

I Am Getting Below Msg From Few Days

I getting this Msg from few days Microsoft: Someone else might have accessed **********92. Recover at aka.ms/alcs help me to under stand this

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anirudh yadav 0

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SD - IA 178.6K Independent Advisor

2 answers

Account hacked email name changed

My account was recently hacked and my email name was changed. I was able to recover my email and can see emails up until it was changed but I am not longer receiving emails due to the name change. The backup email info was also changed.Searched around in…

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john gallagher 0

edited an answer

Hornblower409 14,425

2 answers

Why Can't I get help with compromised xbox/Microsoft account?

A few weeks ago around August 28th a long time account I've had was compromised.that email was ******@gmail.com. The two factor authentication was removed and the email and password was completely changed to something else. I have filled out the account…

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Elijah Riggs 0

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Hornblower409 14,425

2 answers

How to retrieve old e-mails from "Inbox" and "Sent Items" folders?

I am using hotmail probably since 2005 or 2006. However, my e-mails in "Inbox" and "Sent Items" are available only from 2020. I remeeeember most of them were not deleted by me. How to retrieve from e-mails from the beginning? Some of…

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KISHAN HARATHI 0

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Hornblower409 14,425

2 answers

My Microsoft account got hacked and the person who hacked it changed the password and changed the email that you send the code to when your signing in.

A few days ago, I got hacked on my account that I always play minecraft on. I am currently using my other account on microsoft to type this. The person who hacked me had changed my password, used another email that I do not know. They changed the email…

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bag bag 0

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Hornblower409 14,425

1 answer

Roubaram a minha conta e não consigo recuperar

Olá, gostava de ter a vossa ajuda para recuperar a minha conta já estou a dias a tentar recuperar e ainda nada... Roubaram a minha conta trocaram meu e-mail, palavra passe e ainda o meu contacto. Como agora consigo recuperar??? Por favor ajudem me…

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Ricardo Santos 0

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Chloe-V 12,610 Microsoft External Staff Moderator

2 answers

Verifying Alias

I tried multiple times to verify an email address but upon clicking the link provided by Microsoft I encounter the error message: “we couldn’t complete the action because that alias doesn’t exist anymore.”.

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Edward Basham-Witherington 0

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Hornblower409 14,425

2 answers

how to fix minecraft account possibly being hacked

Hello, I am trying to play muliyplayer donut smp and i think my account may be hacked because whenever i try and join it says we have noticed a possible unauthorized login on your account for your saftey we have blocked it. Then it says if this was you…

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bill Johnson 0

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Hornblower409 14,425

2 answers

Old email was closed. Don't have access to verification code to download video extension

My hotmail account was closed. The verification email was changed too. I need to download a HEVC video extension but can't due to not having access to old credentials. My new email is ******@outlook.com my new verification email is ******@gmail.com

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Blanca N Garcia 0

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Hornblower409 14,425

2 answers

I am unable to log in to my account

Hello, I am unable to reset my account password since the recovery methods available on the portal don't send the OTP to my registered phone numbers, specifically in Kenya

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MOTECH COMMUNICATION 0

answered

Manoel Barros 21,725 Independent Advisor

3 answers

how to unlock my account

my account has been locked and I am told to contact a support person but I do not have a support person

asked

Andrew Hampel 5

commented

Hornblower409 14,425

2 answers

Is there any HOPE? Account recovery stuck in a loop!

My Microsoft account was compromised and the security information on the account was changed without my permission. I have been trying to recover it for several days, but I keep getting sent through the same recovery process without actually regaining…

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Brennan Vetter 0

commented

Chloe-V 12,610 Microsoft External Staff Moderator

Outlook | Web | Outlook.com | Account management, security, and privacy

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24,472 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags

New email address set up disrupted which is now causing issues trying to get in

Change login from Authenticator to password

Locked out of emails and no access to recovery phone

Migrating Email To fasthosts using Audriga Tool Fails To Accept Newly Generated App Password

See when and where you've used your account? Different countries/device/platform

account hacked

My Microsoft account has been hacked. Need help

primary email issue

I Am Getting Below Msg From Few Days

Account hacked email name changed

Why Can't I get help with compromised xbox/Microsoft account?

How to retrieve old e-mails from "Inbox" and "Sent Items" folders?

My Microsoft account got hacked and the person who hacked it changed the password and changed the email that you send the code to when your signing in.

Roubaram a minha conta e não consigo recuperar

Verifying Alias

how to fix minecraft account possibly being hacked

Old email was closed. Don't have access to verification code to download video extension

I am unable to log in to my account

how to unlock my account

Is there any HOPE? Account recovery stuck in a loop!