Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,070 questions with Microsoft 365 and Office | Subscription, account, billing | For home | Other tags
product key
I'm on autopay for 365 and I have been charged but can't update my software.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
How do I speak with a human regarding billing for MS 365 on two different accounts.?
My msn.com and outlook.com accounts are both billed for MS 365. I only recently discovered this and would like to speak with a human to resolve the issue. How do I find a person with whom I can talk.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
charged $159 after cancelling before 1 month trail ended
charged $159 after I cancelled trail period before month ended
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Subscription Payment issue of Microsoft 365 Basic
Sir, We are facing payment issue related to the Microsoft 365 Basic subscription and due to expiring of the subscription, we can'not received and send any mail. When we are subscribing, the system showing undermentioned ERROR. Please resolve our issue…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft will not accept credit card
I am trying to activate my Microsoft 365 family and when i go in, it will not allow me to enter my credit card. I did call my bank and they verified there are no issues on the credit card side.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Settling Charge Back on Account
Hi— I’m in need of some help settling a chargeback on my account. A purchase I made was reversed and accounted as a chargeback on a game I play called The Finals. They’ve permanently suspended my account until the chargeback is settled. When I go to…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How do I connect with live agent?
Hi I need to connect with live agent so I can remove my subscription plan from my old account.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Fraudulent charge on my Microsoft account.
There is a fraudulent charge on my account, Order No. 2995688878, that was not made by me. This person hacked into my account and replaced my information with his own information. I have since changed it back to mine and changed my password. Please…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Help ! I am Deborah OGorman
I received 2 emails stating I bought /ordered new Microsoft items programs…. This is not true. At the present time I have no debit or CCard because someone has tried spending too much on other items.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Cannot access my documents to make changes or create new ones
I resubscribed to Microsoft 365 in May 2026 and since then I cannot access any of my documents to make changes or indeed create new ones. Every time I access a document it tells me I must subscribe to Microsoft 365
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
when does my Microsoft Office subscription expires
Give me CLEAR guidelines. How do I find out when my Microsoft 365 account expires?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Micosoft Office Accounts
How to identify correctness of billing for Microsoft Office?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
unable to update card details tried repeatedly always same answer We couldn't add your payment method.
We couldn't add your payment method. Try that again. Something happened on our end. Waiting a bit can help.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Cancelling my Microsoft 365 subscription
I cancelled my subscription for Microsoft 365 today 07-14-26. I was not shown how much I will be refunded of the original purchase price. Why?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I need to talk to someone about if my subscription has expired
I need to find out if my subscription has expired, and if so, how can i renew a subscription. Preferably I need to speak with someone if you have a contact phone number so I can actually talk to someone.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
live agent for tech support please
Need help from a live agent please for tech support
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Account Issues
I'm getting a message saying I need to activate my account. Payment of $140.71 was made on May 26.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I had unauthorized charges for Microsoft personal , I did not purchase would like refund
I did not purchase Microsoft personal , would like refund
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Charged for two different subscriptions on the same user
Annual fee for Basic subscription paid. A few days later upgraded to a Personal Subscription. The basic subscription shows in billing but not as an active subscription. Please advise on refund for basic subscription.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
investigate microsoft billing
I have microsoft*microsoft36Microsoft.comwa billing on my credit card and need to investigate
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.