Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
30,952 questions with Microsoft Security | Microsoft Entra | Microsoft Entra ID tags
1 answer
Azure B2C Change Password Policy Issue
Hello. I came across the change password policy and was trying to test it: https://github.com/azure-ad-b2c/samples/blob/master/policies/change-password/policy/PasswordChange.xml. For some reason, even if the user is already signed in, if they go to the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-24T17:01:08.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 37%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK1%3C/text%3E%3C/svg%3E)
Kristy-1127
20
Reputation points
answered 2026-07-27T03:11:46.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 49%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RoryB
620
Reputation points
3 answers
Unable to Access Azure Portal – MFA Not Sending Code to Authenticator App
Problem Description: I am unable to sign in to my Azure account associated with my personal Microsoft account because Multi-Factor Authentication (MFA) is blocking me. I had previously set up MFA with the Microsoft Authenticator App on my phone. When I…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2025-08-21T13:10:23.8366667+00:00
Scot Nesom (CMM)
5
Reputation points
commented 2026-07-27T02:07:20.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 64%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Trevor Feldman
0
Reputation points
0 answers
Urgent Request to Reset My DHIS2 Two-Factor Authentication (2FA)
Dear Sir/Madam, A few days ago, I enabled Two-Factor Authentication (2FA) for my work account in DHIS2 using an authenticator app. Unfortunately, today I accidentally deleted my DHIS2 account from the authenticator app. I tried to add the account again,…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2026-07-26T16:44:41.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 27%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
Mawla Zamani (RI/AFG)
0
Reputation points
asked 2026-07-26T16:44:41.9433333+00:00
Mawla Zamani (RI/AFG)
0
Reputation points
1 answer
require access to our tenant
"Our Microsoft 365 Global Administrator has passed away. We are the owners of the business and have lost administrative access to our tenant. We still own the domain and subscription and need assistance recovering Global Administrator access."
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2026-07-26T16:12:56.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 59%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Ashraf Bait Saleem
0
Reputation points
answered 2026-07-26T16:13:11.78+00:00
AI answer
1 answer
MD-102: Which WHfB Guidance Is Correct for a Cloud-Only Deployment?
Cert: Microsoft 365 Certified: Endpoint Administrator Associate Course: Prepare infrastructure for devices using Microsoft Intune and Microsoft Entra ID Module: Administer device identity and authentication using Microsoft Entra ID Relevant units:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2026-07-25T18:04:07.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 47%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Nicholas Peyton
40
Reputation points
answered 2026-07-26T11:08:57.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
97,985
Reputation points MVP
Volunteer Moderator
1 answer
MFA can't be ignored.
Hello everyone, i can't exclude users from MFA. Ich have a conditional access policy, that manages that so the settings defaults are disabled. although i have disabled the MFA old ways and migrate the Authentication methods policies but it is still not…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2026-07-26T09:10:44.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 39%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Khaled Alkadi
0
Reputation points
answered 2026-07-26T09:11:02.97+00:00
AI answer
1 answer
cannot login to azure portal
Hey all, I cannot login to portal.azure.com anymore, my account is requesting me to approve an authenticator popup which never arrives. The only alternative is to enter a code, but entering the code from my hotmail.com profile does not work anymore. I…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2025-11-02T15:50:58.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 42%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Achilleas Portarinos
35
Reputation points
commented 2026-07-26T07:19:23.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 57.99999999999999%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQO%3C/text%3E%3C/svg%3E)
Quillan Ogle
0
Reputation points Microsoft Employee
0 answers
AADSTS5000228 Access to Entra tenant denied — reactivation request
I am the Global Administrator of Microsoft Entra ID tenant operaflux.onmicrosoft.com. Tenant ID: 84535f74-660a-4751-aab2-a851ef060004 Admin UPN: ******@operaflux.onmicrosoft.com Domain: operaflux.onmicrosoft.com When signing in to portal.azure.com /…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2026-07-26T06:59:11.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 50%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Pierre Nicoulaud
0
Reputation points
asked 2026-07-26T06:59:11.6666667+00:00
Pierre Nicoulaud
0
Reputation points
0 answers
Azure subscription prompting for MFA that doesn't work?
I am able to sign in to my Microsoft account everywhere else, but when I try to sign in to portal.azure.com it prompts me for a 6 digit MFA code that I don't have? I have the authenticator app on my phone and setup for my personal account. It won't let…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2026-07-25T23:34:04.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 21%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Joseph Howard
0
Reputation points
asked 2026-07-25T23:34:04.8333333+00:00
Joseph Howard
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Tenant lockout only Global Admin, lost MFA (Authenticator) – need tenant recovery
@Rukmini Hello, I am the global administrator for my Microsoft 365 business tenant. My account is: ****II.onmicrosoft.com I lost access to my Microsoft Authenticator app and I do not have any backup authentication methods configured. Because of this, I…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 83%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 74%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
0 answers
I am a CSP and have completely locked out a tenant with a conditional access policy
I have had a critical case opened in my own tenant with no response, is there an escalation path?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2026-07-25T14:07:24.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 56.00000000000001%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mark Pratt
0
Reputation points
asked 2026-07-25T14:07:24.02+00:00
Mark Pratt
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Where is microsoft.directory/users/create parameter in custom role?
Hello, I have created a custom role in the past and now I would like to add the capability to create new users in AAD to this role. I checked the User Administrator (predefined) role in AAD and I found this permission: 'microsoft.directory/users/create'…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2023-08-23T13:17:31.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 54%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gregor Anton Grinč
171
Reputation points
answered 2026-07-25T13:04:26.4633333+00:00
Joshua Bines
0
Reputation points
0 answers
Azure Sign in Issue.
I created free azure account after that i am trying to sign in but giving (You can't access this site right now) looks like security info be replaced trying to fix but no code come to my phone number as SMS.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2026-07-25T11:00:14.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 9%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Mesameh Dakhil Abdelhady abdelkader
0
Reputation points
asked 2026-07-25T11:00:14.7433333+00:00
Mesameh Dakhil Abdelhady abdelkader
0
Reputation points
3 answers
AADB2C90047 error for 1 user only.
We are using custom policies in an azure adb2c sign in flow. We are using custom UI with no custom/client side scripting. We have configured CORS on the underlying storage account and all seems well for every user except 1 who complains that they cannot…
Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,816 questions
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2022-04-14T11:51:22.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 8%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDE%3C/text%3E%3C/svg%3E)
David Escolme
1
Reputation point
commented 2026-07-25T08:22:55.6766667+00:00
Shane Mellwig
0
Reputation points
2 answers
We found an application named AMC PROD in Microsoft
We found an application named AMC PROD in Microsoft. Does anyone know what this application is used for and whether it is a Microsoft first-party application? We would also like to understand what user activities or Microsoft services typically generate…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2026-06-03T03:54:16.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 39%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
M Nurohmat
110
Reputation points
commented 2026-07-25T05:43:34.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 42%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Abdennour BEN MOHAMED
0
Reputation points
4 answers
I'm receiving a blank page when trying to Sign in to Account during Entra Connect Sync upgrade/install
I'm receiving a blank page when trying to Sign in to Account during Entra Connect Sync upgrade/install. I've tried to do the Ctrl+/- but that doesn't work. I have tried (re/un)installing the connect sync app but can't get pas the blank Sign in screen.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2024-12-31T00:01:01.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 31%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Don Mason
0
Reputation points
commented 2026-07-25T00:27:31.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 4%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Roman Schwab
0
Reputation points
3 answers
Microsoft Entra Provisioning Agent Configuration error with Connect to Entra ID
Hi there, We face a problem with an normal local AD to Entra ID over the provisioning agent. The agent can not authenticate at the connection with Microsoft Entra ID: I tried to troubleshoot different options but non…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2024-06-11T12:53:43.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 87%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Pascal Schori
0
Reputation points
answered 2026-07-25T00:23:17.83+00:00
Roman Schwab
0
Reputation points
3 answers
Azure Enterprise App/App Registration tracking
I am looking for an efficient way of tracking Enterprise Apps and App Registrations. More specifically, tracking when App certificates or secrets expire. What ways does your organization use to track their Azure Applications?
Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,816 questions
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2024-08-12T13:13:13.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 5%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
Pawlak, Owen - (BOS)
0
Reputation points
edited an answer 2026-07-24T20:37:37.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 75%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Maksym Vostruhin
15
Reputation points
1 answer
Adding MFA to Entra ID Admin Account
Hi, I am trying to add additional MFA to my Entra ID tenant global admin account but I am unable to do so. My global admin account seems to be marked as an "external" account and this might be preventing me from adding additional MFA methods.…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2026-07-24T16:16:19.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 21%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWY%3C/text%3E%3C/svg%3E)
Wayne Yeo
0
Reputation points
answered 2026-07-24T20:23:00.67+00:00
John Flores
160
Reputation points Microsoft Employee
1 answer
One of the answers was accepted by the question author.
Switched myself from External to Internal user and lost access to directory
Hello, I used a personal (not company) Microsoft account for Azure. My account was set as Global Administrator. Now, I was looking into changing MFA login settings and noticed that it was set to External user and then I thought why not set it to…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,952 questions
asked 2026-07-24T10:56:51.59+00:00
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Martin Sven Kovacic
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edited a comment 2026-07-24T19:03:12.0966667+00:00
Nathan Roberts (SN)
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