58,481 questions with Community Center | Not monitored tags

Sort by: Updated
Updated Created Answers
1 answer

Unable to Recover Microsoft Certifications from an Expired School Email — Engage Center Access Issue

Hi, I'm trying to recover my Microsoft certifications, which were associated with my expired high school email address. I've been trying to submit a support ticket, but the official Credentials Support link redirects me to Engage Center, where I receive…

Community Center | Not monitored
asked 2026-10-21T23:30:37.22+00:00
Joeanna Jilson 0 Reputation points
commented 2026-10-21T23:52:09.57+00:00
Joeanna Jilson 0 Reputation points
1 answer

Lost access to Entra External ID in Azure Admin panel after switching domains on account

Our primary administrator account was still set to .onmicrosoft.com. We recently changed it to use our company domain instead (kflintegrations.com). The primary administrator is also the administrator for our Entra External ID domain under the…

Community Center | Not monitored
asked 2026-06-02T18:36:56.7566667+00:00
AdminUser LFKSolutions 0 Reputation points
commented 2026-10-21T22:40:46.32+00:00
AdminUser LFKSolutions 0 Reputation points
2 answers

GH-300 Exam Score Report Not Visible

Dear Microsoft Credentials Support Team, I took the GH-300 GitHub Copilot exam on 10th April 2026. However, I cannot find my exam attempt or score report in my Microsoft Learn profile or Pearson VUE account. Could you please verify my exam history and…

Community Center | Not monitored
asked 2026-10-21T18:35:44.6933333+00:00
Prajwala Ravela 0 Reputation points
answered 2026-10-21T21:54:54.9966667+00:00
Julian Sharp 45,991 Reputation points
2 answers

Associate new cert with my work org

I would like to associate my Microsoft certification with my employer. How can I accomplish that if I took the certification test using my personal Microsoft login?

Community Center | Not monitored
asked 2026-10-21T18:41:15.8633333+00:00
Billy Stickle 0 Reputation points
answered 2026-10-21T21:53:44.8433333+00:00
Julian Sharp 45,991 Reputation points
0 answers

Azure for Students Account Rejecting Despite Eligibility

When I try to register for the student subscription, it says it is unable to confirm my university ID. I fulfill the requirements for the subscription. It will not let me populate the School name field, could this be the reason? Whenever I type my school…

Community Center | Not monitored
asked 2026-10-21T19:53:29.49+00:00
Davis, Michael M 0 Reputation points
edited the question 2026-10-21T19:54:24.0133333+00:00
Jack-Bu 7,045 Reputation points Microsoft External Staff Moderator
2 answers

Question regarding the AZ 400 renewal exam

Hi, Do we need to pass the new AI 200 exam to have access to the AZ 400 renewal exam in the future, if we already earned it ? Or will it still be accessible even if we do not pass AI 200 ? Thanks.

Community Center | Not monitored
asked 2026-10-21T15:05:24.9466667+00:00
Dimitri Laaraybi 0 Reputation points
answered 2026-10-21T17:56:00.4733333+00:00
Julian Sharp 45,991 Reputation points
2 answers

An answer is incorrect in the GH-900 Exam

Please see screen-shot. The answer I selected is correct, but your system has marked it as wrong. This is a practice test.

Community Center | Not monitored
asked 2026-10-21T15:45:19.37+00:00
Abhijit Shrikhande 387 Reputation points
answered 2026-10-21T17:54:08.59+00:00
Julian Sharp 45,991 Reputation points
1 answer

Microsoft Credentials Support portal keeps loading — unable to correct legal name

the legal-name change requires support, but Engage Center either keeps loading or displays “No Access.” could you please suggest me for a working route to submit a Credentials Support ticket. i have selected workspace as business support as no other…

Community Center | Not monitored
asked 2026-10-21T13:03:07.5033333+00:00
Ujwala Jadhav 0 Reputation points
edited the question 2026-10-21T16:49:12.8533333+00:00
Gérard Oomens 133.4K Reputation points Volunteer Moderator
1 answer

Where to find exam

Hi, im trying to do my Azure exam but i don't know where to find it so i can put in my voucher

Community Center | Not monitored
asked 2026-10-07T19:24:08.5733333+00:00
Kula Gordon 0 Reputation points
commented 2026-10-21T16:48:28.9133333+00:00
Julian Sharp 45,991 Reputation points
1 answer

Training Completion Status Has Changed

I have completed 5 of 7 modules in course "Draft, analyze, and present with Microsoft Copilot". They were showing up yesterday but not today. Why are they not showing as completed today ? This question is related to the following Learning…

Community Center | Not monitored
asked 2026-10-21T14:53:15.33+00:00
Todd R Hendrickson 0 Reputation points
edited the question 2026-10-21T16:45:30.6066667+00:00
Gérard Oomens 133.4K Reputation points Volunteer Moderator
1 answer

Cannot add any items to Collections and Plans (0 items shown / URL changed error)

Hello, my Microsoft Learn account seems to be having a backend synchronization issue. I cannot add any modules or Learning Paths to my Collections or Favorites. It always says "No items in this collection" even after a successful save. Trying…

Community Center | Not monitored
asked 2026-10-21T12:40:01.5666667+00:00
Merlien Mamarimbing 0 Reputation points
edited the question 2026-10-21T16:37:57.4966667+00:00
Gérard Oomens 133.4K Reputation points Volunteer Moderator
1 answer

Unable to launch exercise of "Configure agent pools and understanding pipeline styles" module, getting 404 found error

Getting 404 error after launching exercise of "Configure agent pools and understanding pipeline styles". Screenshot : This question is related to the following Learning Module

Community Center | Not monitored
asked 2024-05-04T12:25:22.3133333+00:00
Durgesh Honrao 0 Reputation points
edited the question 2026-10-21T16:13:56.71+00:00
JuliaMarvin 23,320 Reputation points Volunteer Moderator
1 answer

Subject: Student Pricing or Exam Vouchers for Microsoft AZ-802 Certification

Hello, I am an instructor working with college/dual-credit students who are preparing for the Microsoft AZ-802: Administering Windows Server certification exam. The standard exam cost is currently $165 per student. I would like to provide my students…

Community Center | Not monitored
asked 2026-10-21T15:32:23.5133333+00:00
Herrera Chinea, Abner 0 Reputation points
commented 2026-10-21T16:08:20.4266667+00:00
REDDIMALLA VENKATESH 0 Reputation points Microsoft External Staff
2 answers One of the answers was accepted by the question author.

Microsoft legal Name Correction

Hello Team My AZ-900 exam session was revoked, and the exam supervisor instructed me to correct my name on the Microsoft page. My legal name is Shilpa V. My Aadhaar card and passport show Venkatesh Shilpa. My Microsoft Learn profile displays Venkatesh…

Community Center | Not monitored
asked 2026-10-20T14:46:02.13+00:00
Venkatesh Shilpa 20 Reputation points
accepted 2026-10-21T15:46:57.9266667+00:00
Venkatesh Shilpa 20 Reputation points
2 answers One of the answers was accepted by the question author.

Clarification on AZ-400 Prerequisites Post AZ-204 Retirement (July 31, 2026) and AI-200 Status

I am planning to take the AZ-400 (DevOps Engineer Expert) exam, but I need clarification on the prerequisite requirements now that the portfolio has changed. Since the AZ-204 exam retired on July 31, 2026, and I do not already hold it, I have a few…

Community Center | Not monitored
asked 2026-09-17T20:32:20.0066667+00:00
Yash Raj Singh 20 Reputation points
commented 2026-10-21T15:32:16.66+00:00
Julian Sharp 45,991 Reputation points
1 answer

I want to learn Collaborating with Microsoft Teams training modules

I accidently push the complete, I want to reset it and start the training. How do I reset

Community Center | Not monitored
asked 2026-10-21T14:44:40.4566667+00:00
VeronicaMitchell-3290 0 Reputation points
edited the question 2026-10-21T14:50:04.1433333+00:00
Daniel-Vo 7,715 Reputation points Microsoft External Staff Moderator
1 answer

mallware analysis final determination strays "pending"

Ik submitted an .exe file to the microsoft mallware submit file page, im already waiting 2 months now, the file comes out clean, but it keeps the final determination on "pending", after 1 month the file disappeares from my submit history, whta…

Community Center | Not monitored
asked 2026-10-21T10:13:41.42+00:00
Rosalinde Straaten 0 Reputation points
answered 2026-10-21T14:31:43.5333333+00:00
Rosalinde Straaten 0 Reputation points
1 answer

AI-103 Passed, but Certification Is Missing — Unable to Access Microsoft Credentials Support

Hello Team, I passed the AI-103 — Developing AI Apps and Agents on Azure exam on October 14, 2026, through Pearson VUE (online).It has been 7 days since I passed the exam, but the certification is still missing from my Microsoft Learn Certifications…

Community Center | Not monitored
asked 2026-10-21T09:32:28.3666667+00:00
Naynesh Mohane 0 Reputation points
edited a comment 2026-10-21T14:26:52.4033333+00:00
Julian Sharp 45,991 Reputation points
1 answer

Unable to find my exam details on Microsoft dashboard

Dear Team,  I had rescheduled my exam for 23 oct on 6th of October and got confirmed on Microsoft page. I am unable to find any details neither there is any email I had received on the conformation. I am unable to find any exam details on the Microsoft…

Community Center | Not monitored
asked 2026-10-21T13:20:09.85+00:00
Anjali Tiwari 0 Reputation points
answered 2026-10-21T14:24:10.3133333+00:00
Julian Sharp 45,991 Reputation points
1 answer

Urgent: Legal Name Change Blocked - Engage Center Access Denied Error

Hello, I urgently need to update my legal name on my Microsoft Learn profile because I recently scheduled a certification exam. My current profile name is missing my second last name. My complete legal name as it appears on my official government ID…

Community Center | Not monitored
asked 2026-10-20T23:09:57.0766667+00:00
kevin andres moya guerrero 0 Reputation points
commented 2026-10-21T12:38:35.06+00:00
Julian Sharp 45,991 Reputation points