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Outlook Emails have Disappeared

I cannot see any of my emails. When I access my email account everything is just blank. Is there a temporary solution?

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-13T00:26:25.8233333+00:00
Grace Woods 0 Reputation points
answered 2026-11-13T00:27:57.5066667+00:00

AI answer

2 answers

Outlook and Copilot will not work this date of 11/12/26

I can't get Outlook or Copilot to work on my Android devices today. I see that there are some outages for thousands of customers. When will it be repaired?

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-12T22:26:26.0466667+00:00
Don Rosenberger 0 Reputation points
answered 2026-11-12T22:59:11.49+00:00
Ivan B 127.3K Reputation points Independent Advisor
2 answers

Outlook webmail and phone app are not loading

Is anyone else having trouble accessing Outlook via a browser or through a phone app? Neither path is functioning for me, they just keep trying to load.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-12T18:41:14.0633333+00:00
Eva Shaw 0 Reputation points
edited an answer 2026-11-12T18:58:11.9166667+00:00
Jose Benjamin Solis Nolasco 13,021 Reputation points Volunteer Moderator
2 answers

Setting custom calendar reminders

How do I set custom reminders for calendar events in the new Outlook?

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-05T14:06:27.0366667+00:00
James Irvin 0 Reputation points
commented 2026-11-12T14:48:04.01+00:00
Glover, Elizabeth M 0 Reputation points
2 answers

Autosync Email

Syncing email on my Samsung Galaxy Ultra S 26 only allows me to choose the number of days to sync. It does not enable me to auto-sync continuously. It had worked previously but changed for some reason. What settings need to be changed?

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-10T04:01:45.2333333+00:00
Terry Duke 0 Reputation points
commented 2026-11-12T13:47:12.7566667+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

Not receiving hotmail emails on android phone

I'm receiving emails sent from a pc, but not receiving any emails sent from mobile phones

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-09T11:35:08.7466667+00:00
Vanessa Ann Dilley 0 Reputation points
commented 2026-11-11T13:42:40.7033333+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

How to synchronize Office Professional Outlook 2019 with Outlook phone app

I am unable to synchronize the calendars of my Android phone Outlook app with my Office Professional 2019 desktop Outlook

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-09T22:25:00.35+00:00
Stephen Langer 0 Reputation points
commented 2026-11-11T07:15:55.1066667+00:00
Emma1-N 14,925 Reputation points Microsoft External Staff Moderator
2 answers

Multiple Hotmail accounts cannot receive verification emails

Hello, All my Hotmail accounts have suddenly stopped receiving verification emails from gaming services. Regular emails still work, and Gmail receives the same verification codes without any problems. I have checked my Junk folder, but the emails are…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-09T04:09:32.5066667+00:00
patrick amouyal 0 Reputation points
answered 2026-11-10T08:23:59.2066667+00:00
Thomas4-N 23,505 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Outlook App on Mobile

My Microsoft 365 subscription was just renewed and I'm now receiving email ads on my mobile phone in the Outlook app. This has never happened before, is anyone else having the same problem? If so, how do I get rid of them?

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-10T03:51:26.2566667+00:00
Margaret Heaton 20 Reputation points
accepted 2026-11-10T03:55:22.1133333+00:00
Margaret Heaton 20 Reputation points
2 answers

How to get emails unstuck from hotmail outbox

My emails keep getting stuck in the hotmail outbox on my kindle fire

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-08T20:30:10.5366667+00:00
John Gagnier 0 Reputation points
commented 2026-11-09T23:24:41.7633333+00:00
Chloe-V 15,330 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Not receiving emails to Hotmail account

My Hotmail account was hacked this morning. I changed my password and updated my account. I can send an email without any problems but I am not receiving any. Help, this is my primary email account!!! Thanks. Sue Montgomery

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-02-05T04:33:49.6766667+00:00
Sue Montgomery 20 Reputation points
commented 2026-11-09T06:56:10.1033333+00:00
R J Kimms 60 Reputation points
1 answer

Email hacked

I woke this monday morning and my emails have been hacked deleted

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-09T04:57:57.39+00:00
Matthew Helsby 0 Reputation points
answered 2026-11-09T05:33:19.74+00:00
EmilyS726 279.8K Reputation points Independent Advisor
1 answer

Microsoft sign-in fails inside Outlook, Teams and Gmail on new Samsung Galaxy S26 Ultra (works in Chrome)

Hello Microsoft Support, I recently bought a Samsung Galaxy S26 Ultra (One UI 9) and I cannot sign in with my Microsoft account in any app. I would like to know if this is a known issue and whether a fix is planned. PROBLEM In Outlook and Teams, the…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-08T12:50:13.3166667+00:00
Victor Clipa 0 Reputation points
commented 2026-11-09T05:16:15.3633333+00:00
Hornblower409 19,070 Reputation points
2 answers

syncing Android phone

I am unable to setup Microsoft as the source for contacts on my Android phone.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-08T21:00:29.98+00:00
Henry Donald 0 Reputation points
answered 2026-11-08T23:16:44.95+00:00
paulr0511 49,755 Reputation points Independent Advisor
2 answers

Hotmail emails are being returned as spam

For the past 2 weeks my emails from my hotmail email address are being returned as undeliverable code 550 spam. I have tried everything and nothing is fixing this.. i even uninstalled outlook and reinstalled it on my phone, amd tried samsung messages…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-04T20:09:14.4933333+00:00
Kristen Dowding 0 Reputation points
commented 2026-11-08T03:11:37.2233333+00:00
Ian-T 16,460 Reputation points Microsoft External Staff Moderator
2 answers

locked out of my email on my android phone

I've lost several of my email's. I seem to be locked out of that account. I've tried several way's and it won't let me do anything.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-10-27T18:58:09.21+00:00
Debbie Reed 0 Reputation points
commented 2026-11-05T07:49:15.81+00:00
Thomas4-N 23,505 Reputation points Microsoft External Staff Moderator
1 answer

My email is sending old reactions

Subject: Outlook repeatedly sending old email reactions For some reason, my Outlook account has been repeatedly sending out old reactions to emails without me doing anything. This has been happening for the past three days, and it appears to be…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-04T11:10:47.06+00:00
James Hudson 0 Reputation points
answered 2026-11-05T02:10:14.18+00:00
Chloe-V 15,330 Reputation points Microsoft External Staff Moderator
2 answers

cameras connected to this pc

how do I use my Pixel camera to commect to this PC?

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-04T19:18:11.92+00:00
pamela lusian 0 Reputation points
answered 2026-11-04T19:51:06.6633333+00:00
Ferdinand Nanalig 33,935 Reputation points Independent Advisor
1 answer

My email address hack which I recover it but I need back my emails

Hi sir My email s hack one week ago I recover my emails address I have some saved email not recover after when recover my emails address and some emails which save for records kindly please requested it I need back my emails all record if possible even I…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-10-30T15:55:36.2133333+00:00
muhammad abdullah rizwan 0 Reputation points
commented 2026-11-03T04:50:09.1866667+00:00
Emma1-N 14,925 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

While attempting to connect Samsung Contacts to Outlook, an authentication error occurred after approving the connection via MS Authenticator

The error message is: Correlation Id: [Moderator Note: Personal Info Removed] Timestamp: [Moderator Note: Personal Info Removed] DPTI: [Moderator Note: Personal Info Removed] Message: The operation attempted is invalid. Tag: 5ssai Code: -[Moderator Note:…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-10-28T17:13:15.09+00:00
Keith Williams 20 Reputation points
commented 2026-11-02T23:35:30.7933333+00:00
Chloe-V 15,330 Reputation points Microsoft External Staff Moderator