2,256 questions with Outlook | Outlook for mobile | Outlook for Android | For home tags

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Login problems

My outlook Email developed persistent login problems, kept bombarding me with product adverts and freezing instead of logging me in on my mobile. I had a passkey set up which may have been a mistake. I just wanted to view messages, not be advertised at…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-08-31T13:52:59.24+00:00
J G 0 Reputation points
commented 2026-09-08T11:07:15.11+00:00
Vikki-T 9,585 Reputation points Microsoft External Staff Moderator
1 answer

Since latest update Outlook on Mobile does not download new messages

Having issues with multiple customers that the latest Outlook does not show any messages. Happens on iOS and Android. I can send an email within the Outlook app but when i get a reply back the Outlook app does not show any incoming messages. Added my…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-07T12:01:34.0666667+00:00
Patrick939 25 Reputation points
answered 2026-09-08T00:27:24.4966667+00:00
Chloe-V 12,610 Reputation points Microsoft External Staff Moderator
2 answers

How to add Outlook to GMail on my Android phone?

I run Windows 11 Pro on a Dell Inspiron laptop. I recently reset my Android 12 phone, and I cannot add Outlook back to GMail. Every time I try to add Outlook, I get an "Unable to authenticate". I follow the instructions, but I get an…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-04T19:03:14.88+00:00
Roger Blair 365 Reputation points
commented 2026-09-07T08:34:55.6166667+00:00
Hendrix-V 18,510 Reputation points Microsoft External Staff Moderator
2 answers

can't sign in to my hotmail account on my new phone S26ultra

Can't sign in to my hotmail account on my new phone.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-04T20:08:07.3933333+00:00
Keith J 0 Reputation points
answered 2026-09-04T20:45:03.9633333+00:00
John Jefferson Doyon 86,625 Reputation points Independent Advisor
3 answers

Signing into Outlook on phone

When trying to sign into Outlook on my phone it keeps saying unable to log in. PLEASE PLEASE PLEASE help me. I have tried so many times

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-03-20T22:59:37.5666667+00:00
Yvonne Ragg 0 Reputation points
commented 2026-09-04T05:56:12.42+00:00
Luis Gomez 0 Reputation points
2 answers One of the answers was accepted by the question author.

I’ve lost the emails that I moved on my outlook app to my Notes folder yesterday

Yesterday on my Outlook app, I moved some emails from one folder to the Notes folder. Today the folder has disappeared from the app but the Notes folder is still there on the web on my Outlook mail page but the emails have gone.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-01T16:37:26.21+00:00
margot gordon 60 Reputation points
commented 2026-09-02T23:48:54.5233333+00:00
Chloe-V 12,610 Reputation points Microsoft External Staff Moderator
2 answers

I can't receive e-mails on my hotmail account

I can't send or receive e-mails on my hotmail account.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-02T14:19:38.6766667+00:00
Roger Lord 0 Reputation points
answered 2026-09-02T15:01:42.4566667+00:00
GsN5034 - IA 76,370 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

New Outlook for Android does not show any emails

Hi, I have recently upgraded my Android phone (everything worked on my old phone) and transferred everything over to my new phone (Galaxy S23). Unfortunately, Outlook will not display my any emails. It just says 'All done for the day'. However, if I…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-01T18:39:17.0066667+00:00
MW5679 20 Reputation points
accepted 2026-09-02T08:25:57.79+00:00
MW5679 20 Reputation points
2 answers

Hotmail issues

Ive been getting emails saying that if I don't update it, it will be deleted tomorrow 9/2/26. Ive tried everthing it says to do. I can't have it deleted.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-01T19:36:05.28+00:00
leva adams 0 Reputation points
answered 2026-09-01T19:51:16.9333333+00:00
Erland Sommarskog 137.3K Reputation points MVP Volunteer Moderator
4 answers

How the HELL to I add an Outlook account to GMAIL.

Tried every which way. Tried both Copilot and Gemini. No dice. Has Microsoft permanently blocked it? Can't we all just get along?

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-03-15T22:41:43.0366667+00:00
DaleWebb-7341 25 Reputation points
commented 2026-09-01T15:06:41.2566667+00:00
Hornblower409 14,425 Reputation points
1 answer

how do i sign in on my mobile, my Tablet and laptop are ok

ok, Microsoft did a update, since then it asked for a psscode to sign back in,, a month has passed by and i still cannot get outlook.co.uk on my mobile phone. my Tableyt was ok but now asking me to sign in.. which i an scared shitless to do in caseI i…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-08-30T15:11:19.1266667+00:00
frank charnley 0 Reputation points
commented 2026-08-31T23:13:02.7+00:00
Chloe-V 12,610 Reputation points Microsoft External Staff Moderator
1 answer

I can't seem to log into my account?

Screenshot_20260831-233327_Chrome.png Hello I keep getting this message (see screenshot) and Cannot open up my Hotmail? I read on other comments that say something about admin not paying a fee? However this is my personal account and I do not pay and…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-08-31T22:38:57.9533333+00:00
Jennifer Harvey 0 Reputation points
answered 2026-08-31T23:11:51.9433333+00:00
EmilyS726 264.1K Reputation points Independent Advisor
2 answers

Hotmail email not accessible - error

Three of my devices stopped accessing my hotmail email account this morning. The account is active as I was able to change the password and all my information came up. When I click on outloook... the mail symbol comes up... and I get an error. Help

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-08-31T21:43:36.7633333+00:00
Kimberly Breen 0 Reputation points
answered 2026-08-31T21:47:35.16+00:00
EmilyS_726 27,215 Reputation points Volunteer Moderator
2 answers

Unable to receive emails

I always get many emails (hotmail) but today i have not received any in 4 hours, on my phone or on Amazon tablet

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-08-31T20:13:21.59+00:00
Janet Ward 0 Reputation points
answered 2026-08-31T20:15:32.81+00:00
EmilyS_726 27,215 Reputation points Volunteer Moderator
2 answers

impossible de me connecter a ma boite mail outlook

Bonjour J'ai ce message quand je veux me connecter à la boite mail UTC Date: 2026-08-31T19:15:20.001Z Client Id: Session Id: Client Version: BootResult: fail Back Filled Errors: None err: Error: 500 esrc: StartupData et: ServerError estack: Error:…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-08-31T19:37:15.0333333+00:00
000 ShuriK 0 Reputation points
answered 2026-08-31T20:11:40.68+00:00
EmilyS_726 27,215 Reputation points Volunteer Moderator
2 answers

Unable to setup outlook.com email into gmail app on android

I am having an issue with setting up my outlook.com email in my Gmail app on my Samsung galaxy s26 ultra. I go to the Gmail app and click on my profile image in the top right and click on add account, I select on "outlook, Hotmail, and live"…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-05-11T03:34:19.53+00:00
Vincent Scala 0 Reputation points
commented 2026-08-31T17:06:36.6833333+00:00
Jay Garbarino 5 Reputation points
1 answer

Draft email gone missing

Hello I was using the Outlook app on my phone to write up an email. This email was being saved to my drafts as I was able to keep going back into the email. I have now gone back in to continue the email however the email has now disappeared. I have…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-08-30T04:22:58.6933333+00:00
Samantha Hemphill 0 Reputation points
answered 2026-08-30T16:04:12.44+00:00
JP2 0 Reputation points
1 answer

What happened to my emails from Hotmail? I have been keeping them in folders for years now all of them are gone.

Can anyone explain what has happened to Hotmail? My Hotmail messages are gone and I don't know when or why this happened and how I can recover them.

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-09-07T10:27:24.76+00:00
Elle Connor 5 Reputation points
commented 2026-08-30T11:09:42.93+00:00
MSBS 0 Reputation points
1 answer

Authenticator Error 5ssai Android Mobile Devices Adding Email Accounts

I seek assistance on adding my personal domain email accounts. I have 2 personal domains and one domain email works fine but adding the second domain email account ends up with mentioned 5ssai error. Tried to clear cache, uninstall outlook, factory reset…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2025-11-18T07:39:59.82+00:00
Hitul Adatia 0 Reputation points
commented 2026-08-30T09:11:24.9766667+00:00
Est Kfc Marina Mall 0 Reputation points
2 answers

Outlook Synchronize Contacts Subfolders with Android

I currently have 2 folders and 4 contacts folders - see pic. I ONLY want the Main Contacts folder to sync with my phone. I've made sure to UN-tick "Show this folder as an email address book" for all 3 OLD contacts. The 3 OLD contact…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-08-27T01:38:01.29+00:00
Kristie Forsberg 0 Reputation points
commented 2026-08-29T02:39:45.72+00:00
Victor1-V 12,935 Reputation points Microsoft External Staff Moderator