Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I cannot create an account because the OTP is never being send to me
I need to create a new microsoft account, but I can't get the OTP so I can never create an account
Microsoft 365 and Office | Subscription, account, billing | Other | Other
I want a SLA credit for EX1550543 / MO1550821
I want an SLA credit for EX1550543 / MO1550821 I want a billing credit for the MS365 and copilot outage since noon EDT today, 11/12/2026.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
How do activate an expired account
My account expired due to non payment how do I reactivate
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Billing error
I have received notice of a past due bill for 3 months. I have no knowledge of what this is and am unable to access any of the 3 invoices. I will not pay for anything that does not apply to me. I have reached out several times for assistance with a…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I'm being billed annually in October for a Microsoft 365 account
I'm seeing that I'm being invoiced annually in October for a Office 365 invoice. I think it may be for an account that is no longer needed. On the description on my credit card bill it reads as Microsoft*Microsoft 365 (PII Removed by Moderator) WA. …
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
When is my bill due?
I have applied for nonprofit status which takes up to 7 days. I recently got my yearly invoice showing my payment did not go through. That is because the credit card had been compromised and was cancelled. I'd like to learn if my nonprofit has been…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Manual verification for Azure for Students - university does not issue student email
This is an Azure for Students eligibility issue. Please forward to the Azure education support team if this is not the right queue. I am a student at Haikou University of Economics, Hainan, China. Student ID 202515005XXX (full ID and enrollment documents…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft is charging my credit card each month for $6.85. Why are you charging me I do not have any subscriptions.
Microsoft is charging my credit card each month for $6.85. Why are you charging me I do not have any subscriptions.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I keep getting MSBILL.INFO charge on my credit card but I do not see any order history when I log in to my account.
I never entered my credit card for any Microsoft subscription and do not see any order history or active subscription yet my card is charged $5.32 every month. How to contact Microsoft and figure out why it is charging me?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft agent gave me the wrong number for commercial support.
SO frustrating! After an hour in online chat with an agent yesterday he couldn't solve the problem and gave me a number, 800-892-5234, to call for "commercial support", but this number isn't Microsoft! I'm suddenly having an error, 0x800CCC0E,…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Need to cancel the Azure service I am being charged for but can't log into my account
I have a monthly bill for an Azure service I no longer use but can't remove because I am locked out of my account. It is a personal Azure account, but I have lost my corresponding (6 digit) authenticator account which was not backed up and can't be…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
im getting a new charge card and i need to tell you the numbers agent please
im getting a new charge card and i need to tell you the numbers agent please
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Where do I find the order history
£90 left my account off Xbox yesterday and I want to see where it came from
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
MicroSoft billing entry on my VISA statement
Per my VISA bill I got charged $137.25 by Microsoft and I just want to know what it was for.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I have been hacked
I have been hacked and purchases are being made on my account
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
My bank account was charge 108 dollars for some unknow reason
My bank account was charge about 108 dollars for some unknown reason but my microsoft account for 360 is set to be charge pm 1/12/2027
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I tried to login but Microsoft said my account doesnt exist. But when I try creating a new account with the same email, microsoft said I already have an account.
I tried to login to my account *******@gmail.com, which my account includes active subscriptions (Minecraft office etc) etc. So: It is not inactive There is no typo etc. I have tried all avenues, including using the recovery form but it still…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Payment taken by Microsoft for another account
Payment taken by Microsoft for another account that does not belong to me
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I would like to reverse a recent Microsoft transaction from my bank account
Microsoft recently withdrew $129.95 on November 7, 2026. I need an explanation for the withdrawal.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Incorrect billing
Dear Microsoft Support, I am contacting you regarding what appears to be an incorrect charge following my upgrade to Microsoft 365 Premium. In September, I paid €99 for the annual subscription of my previous Microsoft 365 plan. On October 31, I upgraded…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.