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Unable to create a billing support request. The wizard never reaches the ticket form

Charged despite active credit and Sponsorship I am unable to create a billing support request in the Azure portal and would like a moderator to help route this to a billing team. The issue: My subscription had Azure credit remaining and an active…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,336 questions
asked 2026-09-03T05:52:54.83+00:00
omar bradai 0 Reputation points
answered 2026-09-03T05:53:14.0533333+00:00

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1 answer

How to prevent a Microsoft Edge popup opening every time I start to sign on to my AOL account.

Two pop ups from Microsoft Edge open up every time I try to sign on to my AOl account. They are "headlined" SOMETHING HAS GONE WRONG. They are very annoying.

Microsoft Edge | Website issues | Windows 10
asked 2026-09-03T05:52:07.03+00:00
Roger Kiraly 0 Reputation points
answered 2026-09-03T05:52:22.15+00:00

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1 answer

how to fix word from my pc

My PC having issue to work with word, excel, power point,

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-03T05:33:52.05+00:00
Nadeen Ansari 0 Reputation points
answered 2026-09-03T05:34:17.76+00:00

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1 answer

Outlook.com intermittently not receiving emails from multiple legitimate senders

My Outlook.com address is intermittently failing to receive emails from multiple unrelated legitimate senders. The missing emails do not appear in my Inbox, Junk, Deleted Items or Outlook.com on the web. This has occurred with multiple unrelated…

Outlook | Web | Outlook.com | Email
asked 2026-09-03T05:30:01.42+00:00
Helen Taylor 0 Reputation points
answered 2026-09-03T05:30:19.73+00:00

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1 answer

Microsoft Excel error

a window stating were sorry but excel has run into a error that is preventing it working correctly. excel will need to be closed as a result. would you like to repair now .. when the repair now button is clicked nothing happens and the error window…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-03T05:26:22.2633333+00:00
Philip Begley 0 Reputation points
answered 2026-09-03T05:26:42.78+00:00

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1 answer

Unable to access OneDrive Personal Vault on Android

Recently I am unable to access files on OneDrive Personal Vault using my Samsung S25. I can access my files via my laptop though.

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-03T05:25:27.67+00:00
Jose Palomo 0 Reputation points
answered 2026-09-03T05:25:42.63+00:00

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1 answer

How to sign the authenticator app that has been signed out?

I want to sign in my Microsoft account, but they ask for the authenticator code which I can't have it because of it signed out. every time I want to sign up, the ask the code. even when I want to sign in back the app, the ask the code too. its kind a…

Microsoft Security | Microsoft Authenticator
asked 2026-09-03T03:47:55.09+00:00
Adam 0 Reputation points
commented 2026-09-03T05:04:42.8933333+00:00
Marie 0 Reputation points
1 answer

My acc was stolen help

My Xbox acc was taken away from me a few years ago and has not been played on since the first user name was Coolliljayman and it is XTRA IS A QT now they changed my email and password also the phone number so I can not log into the account the old email…

Outlook | Web | Outlook.com | Email
asked 2026-09-03T04:33:41.42+00:00
answered 2026-09-03T04:33:57.7033333+00:00

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1 answer

how to fix tip of pen

the tip of my pen isn't working, but the back it. what do i do

Surface | Surface Pro | Performance and maintenance
asked 2026-09-03T04:17:03.8866667+00:00
Olive Grimmer 0 Reputation points
answered 2026-09-03T04:17:19.3766667+00:00

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1 answer

I need to recover one of my XBOX/MS accounts

I bought an XBOX subscription/gamepass to play games on. The next day i tried to disable recurring billing to prevent future payments, but my account disappeared. I tried to use the same email address to log into my account, but it gave me a brand new…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-03T03:11:25.6266667+00:00
kasimo 0 Reputation points
answered 2026-09-03T03:11:41.6433333+00:00

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1 answer

Junk email appointment invites added to my calendar.

Every time I look at my junk email folder any email with an appointment invite automatically gets added to my Calander. I've tried to go to the calendar settings and there is no option to turn off the auto accept.

Outlook | Web | Outlook.com | Calendar
asked 2026-09-03T02:46:43.93+00:00
Michael Williams 0 Reputation points
answered 2026-09-03T02:46:57.9633333+00:00

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1 answer

dumb lightspeed filter agent

This "lightspeed filter agent " is soooooo dumb. like bro what is this it wouldn't let me play neal.fun😭 im so tired of ohh lighitspeep filter agent active.

Surface | Surface Earbuds | Touch and gestures
asked 2026-09-03T02:37:56.8066667+00:00
NSAIR, RAMZY 0 Reputation points
edited the question 2026-09-03T02:44:51.6833333+00:00
_AW_ 68,946 Reputation points Volunteer Moderator
1 answer

Why is my copilot acting weird

I was trying to download fortntie but I didn't know to so I did a little screen share talking thingy with copilot. He said I will highlight the download button. I replied you didn't highlight it. But before I finished the sentence he cut me off and said…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-03T01:26:43.9533333+00:00
Hasol Park 0 Reputation points
edited the question 2026-09-03T01:28:51.5533333+00:00
Hasol Park 0 Reputation points
1 answer

Incorrrect password

I cannot sign in and keep getting incorrect password. I have changed it several times and keep getting incorrect password. How can I sign in?

Microsoft 365 and Office | Other
asked 2026-09-03T01:16:21.2966667+00:00
Susan Peterson 0 Reputation points
answered 2026-09-03T01:16:36.25+00:00

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1 answer

how do i speak with a live person

I unsubscribed from auto renew last year and was still billed. i want to speak with a live agent about a refund

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-03T01:11:47.1433333+00:00
Sharon Morley 0 Reputation points
answered 2026-09-03T01:12:00.65+00:00

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1 answer

Request for Guidance on Azure Security, Access Recovery, and Incident Prevention

Hello, We recently had a hacking incident where a malicious actor was able to access one of our administrator's computer. Unfortunately, that device has our azure global admin account saved and it was extracted from the device. The malicous actor…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-03T00:58:40.5333333+00:00
Jester Bojorque 250 Reputation points
answered 2026-09-03T00:59:02.81+00:00

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1 answer

I have an old email that I no longer have access to, and someone else is trying to access it. How do I delete the email address?

Hello, I have an old email address I can no longer access. An identity thief (from Egypt is accessing it), how can I permanently delete the email address? It is an MSN.com address. Any help would be appreciated. Thanks.

Microsoft Security | Microsoft Defender | Other
asked 2026-09-03T00:49:24.8733333+00:00
George Belsky 0 Reputation points
answered 2026-09-03T00:49:37.4333333+00:00

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1 answer

My Microsoft feedback suggestions and or problems keep going missing without explanation and or solution?! Then sometimes partially and or wholly coming back later? Then going missing again?!

I need to go back and readd some information to the first draft where the "child" and or whomever the cleptomaniac with permissions to view my front end microsoft dashboard and remove and or hide or take microsoft feedback and I cannot view the…

Windows development | Internet Information Services
asked 2026-09-02T12:58:07.9733333+00:00
John Patrick Oldfield 0 Reputation points
edited the question 2026-09-03T00:22:16.7+00:00
Jay Pham (WICLOUD CORPORATION) 4,355 Reputation points Microsoft External Staff Moderator
1 answer

Retrieve usage metrics

Hi All, I’m looking to create a Viva Insights report for Copilot usage in our environment and integrate the available data with Power BI so that we can build and schedule a recurring report. I would like to understand what Copilot usage metrics and data…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-03T00:19:44.3+00:00
Glenn Maxwell 14,186 Reputation points
answered 2026-09-03T00:20:06.3633333+00:00

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1 answer

office 365 outlook calendar

my office 365 outlook calendar is not showing appointments. How fix this?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-03T00:15:41.2966667+00:00
Jay Townsend 0 Reputation points
answered 2026-09-03T00:15:58.89+00:00

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