Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,381 questions with Microsoft 365 and Office | Subscription, account, billing | For home | Windows tags
I cannot change currency out of USD to CAD.
I am trying to set up auto-subscribe to Microsoft Office; I tried this last year, and I came across a page saying that my account is listed as being in USA (I am in Canada and always have been, and my address book states this) but I can not seem to find…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Unable to access Word docs
I just renewed my subscription, but on my desktop, i still can't access my Microsoft Word Documents. It can't be edited.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
is the company store down till when
I need to grab purchased software keys and now since 6/29 site access has been down. It states it was only till 7/1 but yet I cannot get on the company store because it still says it's down from 6/29 to 7/1. Any help would be awesome.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Want to upgrade to family plan
I want to upgrade my personal office 365 to family plan , but I’ve paid a month the year
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Unable to reinstate my account due to missing field paypal
This is pretty annoying dear microsoft, you were sending me an email saying my account was attacked and i should log in, so i log in with my email and password and now it requires to answer additional questions. which would be ok if that would work. i…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Unable to create a Microsoft account – Account creation has been blocked. This issue is about creating a Microsoft account, not a Microsoft 365 subscription. I couldn't find a more appropriate category.
I have been unable to create a new Microsoft account for over a week. Every time I register at signup.live.com, after entering my personal information, I receive the message: "Account creation has been blocked. We have detected some suspicious…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
can't access my Microsoft documents after renewing my subscription
I renewed my 365 Home subscription 3 days ago, and I still can't access my Microsoft documents.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
do I have word office with Microsoft 365 basic subscription?
do I have word office with Microsoft 365 basic subscription?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft 365 Account Issue
I am unable to change my Microsoft 365 account name to an alias email address. The existing email address used is closed and seems to have locked the option to update it to the alias one. Also the security notification email address also needs to be…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
BILLING HISTORY FOR MICROSOFT 365 PERSONAL IS NOT SHOWING MY MOST RECENT PAYMENT ON WEDNESDAY AT 10:46PM
Last Wednesday, July 8th at 10:46 PM, I paid my monthly Microsoft 365 Personal Plan fee for this month after missing last month’s payment due to financial issues—it had been about two or three weeks. Despite the payment going through, it’s not showing up…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Multiple accounts
I have 2 email accounts with Microsoft 365 and I which to use only one. How do I go about changing this?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Adding Co-Pilot to my Microsoft Subscription
How can I add Co-pilot to my Microsoft Personal Classic subscription
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Retrieving information from previous chat window
Hello, I had a chat with one of your online operators, Christian Jake, yesterday who was looking into why my account stopped giving me access to my Word and Excel files. He said he would send an email with further instructions to ******@earthlink.net,…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
refund of the payment
Yesterday by mistake I paid £104.99 as subscription which I am unable to use on my laptop. I would be most grateful if you could kindly refund that . Thank you
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
WHY IS MY ACCOUNT SUSPENDED
WHY IS MY ACCOUNT SUSPENDED? I JUST RENEWED MY SUBCRIPTION ON JUNE 09, 2026 0RDER NUMBER: d5ce275c-0f5f-4ef6-855f-d5e248950559 PLEASE RESPOND ASAP THANK YOU. DANIELBENNETT
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How to cancel my subscription?
I want to cancel my subscription. I do not want Microsoft account to drain my account either monthly payments anymore. Please help
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Subscription not recognised when opening Word
Hello, I have an active Microsoft 365 account but for the past few months after turning off my laptop every time I open Word I get this message: "Subscription Required to Edit and Save. Start your free one month trial of Microsoft 365 or sign in to…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Subscription
I have a paid subscription and just purchased a laptop with a 1 year free subscription. How do I extend my subscription to cover the free year?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Need to change my billing currency and payment method
When I set up my Microsoft 365 account, I was living in Australia and paying in Australian dollars. I have been living in the United States since December 2022, and I want to change the currency I am billed in to US dollars. I also want to change the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
MS Office software instead of subscription
Is it possible to buy the software for MS Office instead of the subscription to Office 365? I do not want to use a subscription.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.