15,399 questions with Microsoft Security | Microsoft Authenticator tags

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I cannot use authenticator on new phone

I used to have a pixel 7, I bought an s24 and need the authenticator app to sign into work apps. The authenticator app wont work on my new phone. I don't know how to make it work. There is no clear answer I've found. I don't have access to my old phone

Microsoft Security | Microsoft Authenticator
asked 2026-09-10T12:08:35.53+00:00
Bryan Hart 0 Reputation points
0 answers

Update New Number On App

I’ve been trying to use my Authenticator app to approve request and sign into work, but the number it sends the code to approve the request is my old number and I don’t know how to update it.

Microsoft Security | Microsoft Authenticator
asked 2026-09-10T10:46:16.58+00:00
Joshua Rheman 0 Reputation points
0 answers

2fa logging in loop for a week, wasting subscription cant talk to anyone

tried recovering account, called every 1800 number not a single human can help me. iv paid thousands on my xbox account but noone can help me sign in besides recover form that isnt for 2fa. but they keep billing me. CAN ANYONE HELP ME?

Microsoft Security | Microsoft Authenticator
asked 2026-09-10T10:09:29.4833333+00:00
meredith thomas 0 Reputation points
0 answers

Reset MFA for Pay-As-You-Go account

I have a Pay-As-You-Go Azure subscription and had configured Multi-Factor Authentication (MFA) using the Microsoft Authenticator app on my mobile phone. Everything was working fine. Unfortunately, my phone has been damaged, and I no longer have access to…

Microsoft Security | Microsoft Authenticator
asked 2026-09-10T08:46:33.5133333+00:00
SANJAY KUMAR SINGH 0 Reputation points
1 answer

how to get qr code for the authenticator app

when i got a new phone, my backup didn't save my log in information. when i try to log into my authenticator app it asks me for the code that was sent to the app. but since i cant log in, i cant verify if its me or not. i need a qr code to re log into…

Microsoft Security | Microsoft Authenticator
asked 2025-08-09T16:13:01.9+00:00
mackenzie quinn (LCL) 0 Reputation points
commented 2026-09-10T07:35:12.51+00:00
Muhammad Rafiq Tanoli 0 Reputation points
1 answer

Not getting codes from Authenticator app

I am trying to log in to an office account. It requires me to approve the login using a number in my Authenticator app. But the Authenticator app is not responding. In the app my account appears under “Microsoft Entra”, not the domain of my company (I…

Microsoft Security | Microsoft Authenticator
asked 2026-09-09T11:03:41.3066667+00:00
David Harris UK 0 Reputation points
edited an answer 2026-09-10T05:59:35.59+00:00
Liora 1,630 Reputation points Independent Advisor
1 answer

Authenticator login

I recently lost my phone and my Authenticator app but a lot of my accounts are still connected to it. I signed into a different account on Authenticator but I can’t figure out how to sign out to get back into the original account. Do I need to reset or…

Microsoft Security | Microsoft Authenticator
asked 2026-09-10T05:24:55.4333333+00:00
Cason England 0 Reputation points
answered 2026-09-10T05:25:18.5033333+00:00

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0 answers

Quiero y nesecito recuperar mi cuenta personal Microsoft principal

De repente, me encontré frente a una situación inesperada y frustrante que surgió debido a un desafortunado daño en mi celular. Este dispositivo no solo era fundamental para mi comunicación diaria, sino también el guardián de mi aplicación de…

Microsoft Security | Microsoft Authenticator
asked 2026-09-10T03:28:13.1633333+00:00
Stibenson Perdomo 0 Reputation points
edited the question 2026-09-10T03:30:21.9933333+00:00
Stibenson Perdomo 0 Reputation points
2 answers

Since there is not a PC Version of Authenticator

I work from home and most of my contracts require a 2FA. I use Microsoft Authenticator on my phone and did not know that there was not a version for my laptop. Is there another authenticator (with the exception of Google Authenticator) that anyone…

Microsoft Security | Microsoft Authenticator
asked 2026-09-09T07:16:18.4633333+00:00
Sabrena Clem 0 Reputation points
answered 2026-09-10T02:38:45.11+00:00
Bulldog 4,235 Reputation points
0 answers

Cannot sign in

I literally cannot sign in because it says my email isn’t added to the app but every time I try to log in it tells me I need to use the app to put in the verification code so I tried to log in to my account using the app and then the app told me to use a…

Microsoft Security | Microsoft Authenticator
asked 2026-09-09T19:14:15.9233333+00:00
Vancemiliano H Olmos 0 Reputation points
1 answer

Why is account recovery impossible when TSV is enabled?

I feel like, if account safety is important to Microsoft, there would be some way to recover accounts that have two step verification enabled. It seems like a massive oversight, maybe I’m crazy but people have connections to these accounts that include…

Microsoft Security | Microsoft Authenticator
asked 2026-09-06T18:32:18.61+00:00
Oliver 5 Reputation points
commented 2026-09-09T18:48:58.4933333+00:00
Rob Koch 26,070 Reputation points Volunteer Moderator
1 answer

I want urgent helpppp plzz i forget my microsoft account password and now i unable to reseit my password because of authenticator and this app is also not installed in my android i have very imp doc saved plzzzzzzzzzzzzz helppp

I want urgent helpppp plzz i forget my microsoft account password and now i unable to reseit my password because of authenticator and this app is also not installed in my android i have very imp doc saved plzzzzzzzzzzzzz helppp

Microsoft Security | Microsoft Authenticator
asked 2026-09-09T17:10:02.35+00:00
utkar tiwa 0 Reputation points
answered 2026-09-09T17:10:21.1066667+00:00

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1 answer

Repeated Authentication Sign In Requests

I have recently received several Microsoft Authenticator requests to sign in that I did not instigate. Is this a security issue or something else?

Microsoft Security | Microsoft Authenticator
asked 2026-09-09T16:37:10.3366667+00:00
Davis Rushing 0 Reputation points
answered 2026-09-09T16:37:27.6+00:00

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2 answers

Authenticator doesn't work on new phone

It seems that Authenticator doesn't work on my new Samsung phone. How to solve thid

Microsoft Security | Microsoft Authenticator
asked 2026-09-09T07:31:25.6266667+00:00
Rene Ceulen 0 Reputation points
answered 2026-09-09T14:35:27.4033333+00:00
Bence Weiszmann 1,555 Reputation points
1 answer

User has MFA issue

Dear team I am currently experiencing an issue accessing the primary admin account for the EPRC Microsoft 365 Tenancy, which is preventing me from performing necessary administrative tasks. Issue Details: Password Reset: Working as expected (security…

Microsoft Security | Microsoft Authenticator
asked 2026-09-09T13:00:41.7+00:00
Haruna Muwawu 0 Reputation points
answered 2026-09-09T14:05:39.8633333+00:00
Bence Weiszmann 1,555 Reputation points
0 answers

Logged out of authenticator

I have been logged out of Microsoft Authenticator, and when I try to sign in to my Microsoft account, it requires approval through the Authenticator app. This means I’m unable to log back into Authenticator because it requires Authenticator approval to…

Microsoft Security | Microsoft Authenticator
asked 2026-09-09T10:26:18.0833333+00:00
Jonathan Tveter Bergan 0 Reputation points
1 answer

Authenticator app

I've got new phone and still not receiving any notifications on new one to approve the request, still it goes to my old phone. How to correct it?

Microsoft Security | Microsoft Authenticator
asked 2026-09-08T21:47:55.7966667+00:00
Pav 0 Reputation points
answered 2026-09-08T21:48:09.44+00:00

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1 answer

Authenticator App

I bought a new phone because the old one stopped working. The authenticator app won't pull up all my connections from the old phone. How do I set these connections up on my new phone when the old one is dead?

Microsoft Security | Microsoft Authenticator
asked 2026-09-08T21:35:37.9366667+00:00
GLENN LOGAN 5 Reputation points
answered 2026-09-08T21:35:52.6233333+00:00

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1 answer

Can't access LinkedIn due to lost microsoft authenticator

Hi, I’m unable to access my LinkedIn account because I had set up two-step verification with the Microsoft Authenticator app, which I’ve now deleted. I no longer have access to the codes and did not save any backup codes or add an alternate verification…

Microsoft Security | Microsoft Authenticator
asked 2025-07-04T08:52:10.69+00:00
Aditya gupta 5 Reputation points
commented 2026-09-08T19:20:50.5933333+00:00
Feroz M 0 Reputation points
1 answer

How to get access to accounts from Microsoft authenticator app with no backup or old phone

My motherboard on my cellphone died the other day and its not repairable so I've lost a lot of stuff from it. I have all of my socials including my work log ins on the Microsoft Authenticator App. I don't know if it had a back up on it but I don't…

Microsoft Security | Microsoft Authenticator
asked 2026-09-08T18:37:01.0966667+00:00
Sheena 0 Reputation points
answered 2026-09-08T18:37:17.06+00:00

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