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2 answers

Copilot app does not work after forced upgrade

On my Samsung Galaxy Z Fold 8, I was previously using the version of Copilot that included Mico. I was very pleased with the app and had seen negative reviews of the upgraded version so I turned off automatic updates and ignored prompts to update. I was…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-10T21:59:42.6733333+00:00
M@ 0 Reputation points
answered 2026-11-12T22:42:16.81+00:00
Les Fingal 0 Reputation points
0 answers

Copilot in Excel: Custom Copilot Studio agent not showing/accessible

Hello everyone, I've built a custom agent in Copilot Studio and added a custom MCP server as a tool. The connection works and the agent responds correctly using the MCP tools. The agent is published to the Teams and Microsoft 365 Copilot channel. The…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-09T10:16:35.4766667+00:00
Florentina Emmily Moser 0 Reputation points
commented 2026-11-12T22:04:12.08+00:00
Byron Jones 0 Reputation points
0 answers

Copilot chat has been down for hours, please advise

Copilot chat has been down for hours, please advise

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-12T21:43:09.6633333+00:00
Seth Jordan 0 Reputation points
4 answers

my copilot has stopped working today.

my copilot stopped working today. it has been working fine up to this point. can you help me get it working again.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2025-11-18T18:15:50.8133333+00:00
christine butler 10 Reputation points
answered 2026-11-12T20:55:32.6166667+00:00
EmilyS_726 34,285 Reputation points Volunteer Moderator
2 answers

How to fix "Oops! Something happened. Can you try again?" using Copilot

Hello. I'm having an issue using my Copilot Agent. Every time I use it I get "Oops! Something happened. Can you try again?". This started to happen June 1st. I tried creating a different agent or asking a coworker to try on their end and…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-06-08T18:53:25.0166667+00:00
Cesar Landeros 5 Reputation points
commented 2026-11-12T20:21:03.65+00:00
Alexey Demchenko 5 Reputation points
1 answer

Copilot is not generating prompts in Word

Copilot stopped generating prompts in Word

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-12T20:00:24.3866667+00:00
Jose Falla 0 Reputation points
answered 2026-11-12T20:03:54.99+00:00

AI answer

1 answer

Co-Pilot has stopped working

Copilot is not working, more than likely an issue with the outage being experienced worldwide for m365, outlook, and Teams.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-12T19:44:44.3633333+00:00
Jacob von Vollmar 0 Reputation points
answered 2026-11-12T19:47:04.61+00:00

AI answer

0 answers

Copilot Premium is purchased under working mail, how to change email linked to Pilot Premium licence after loosing access to working mail

I upgraded Copilot Basic to Premium under working mail and used Copilot for 4 months already (paying from my personal credit card). I would like to continue to use it (including paying for it), but I cannot find a way to do it after I will not longer…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-12T15:50:13.1933333+00:00
Zaneta 0 Reputation points
1 answer

Copilot not accessible from within the new Outlook

"Copilot works in Word and on the Copilot website, but New Outlook displays 'Copilot not available — You no longer have access to Copilot' when using Draft with Copilot. My only connected email account is BellSouth IMAP."

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-12T14:43:42.4866667+00:00
Joe Sanchez 0 Reputation points
answered 2026-11-12T14:46:29.5933333+00:00

AI answer

0 answers

Per Agent Cost

I am suddenly getting a 403 Forbidden error when using the /resources version of the Copilot Studio (MCS) licensing endpoint. Failing Endpoint (Returns 403): GET…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-12T14:10:56.7733333+00:00
aryane sadh 20 Reputation points
0 answers

Using Adobe in copilot

I have a personal Microsoft account using a Gmail address with a Microsoft 365 Premium subscription. I also have an Adobe Acrobat subscription. Can Adobe Acrobat for Microsoft Teams, Outlook, and Copilot be installed or integrated with Microsoft Copilot…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-12T08:39:12.4+00:00
Sid Trivedi 0 Reputation points
2 answers

Microsoft 365 Copilot RemoteMCPServer action registered, but no function rows or executions

We are qualifying a Microsoft 365 Copilot declarative agent with a pinned RemoteMCPServer action and Microsoft Entra SSO. The test is isolated, synthetic-only and limited to one work user. The temporary deployments have been removed; this is not a…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-12T04:17:09.16+00:00
Pauline Price 0 Reputation points
answered 2026-11-12T06:18:58.12+00:00
Ashlesha Pawar (Tata Consultancy Services Limited) 645 Reputation points Microsoft External Staff
2 answers

Why won't Copilot do what I ask it to any more?

After 6-9 months of very successful work with Copilot (paid version), it has become stubborn and won't do as I ask. Meaning we work, and I ask it to save to a WORD doc like before, but now it fights back by only giving me the outline or 3 pages of…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-08-04T22:29:07.0566667+00:00
THE Michael Scott 10 Reputation points
commented 2026-11-12T05:59:31.1133333+00:00
Sarah Van De Bogart 0 Reputation points
1 answer

I've submitted an Agent in M365 Copilot, but if I try to use that agent within Work IQ chat tab, it's not working. But it's working fine within the Agent tab.

I've submitted the Miro agent, and it works well when I go into the Agents tab, click on Miro Agent, and make sure I'm using the latest version. This is actually just using our MCP server, so it works great. If I just go to Work IQ, start a chat, and try…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-11T14:45:24.75+00:00
Horea Porutiu 0 Reputation points
answered 2026-11-12T05:24:05.1733333+00:00
Sayali-MSFT 6,501 Reputation points Microsoft External Staff Moderator
0 answers

Copilot ne me propose pas des agents

Suite à mon achat comptant de mon abaonnement sur un an de Microsoft 365 dans le cadre de mon activitité, je rencontre actuellement un problème sur copilot car il ne me propose pas d'agents , en conséquence je ne peux pas créer mes agents, je vous…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-11T17:58:56.2166667+00:00
M D 0 Reputation points
1 answer

Persistent 20-file upload limit in Microsoft Teams after reinstalling published Copilot Studio agent and starting a new conversation

Hi, My published Copilot Studio agent in Microsoft Teams is rejecting the first file uploaded to a newly started conversation with the error: "I couldn't accept one of your attachments because this conversation has reached its 20-file upload…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-17T11:35:12.39+00:00
Zhao, Xiaoqiang 0 Reputation points
commented 2026-11-11T17:19:05.71+00:00
Marlon Tavares 0 Reputation points
1 answer

Restored Copilot

Why can't we get the old copilot back? The new one is rubbish!!! It's nowhere near as good as the old one!! Please bring the old one backll

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-11T12:52:12.2966667+00:00
Clareellen Chevin 0 Reputation points
answered 2026-11-11T12:55:31.1233333+00:00

AI answer

1 answer

Copilot refusing to delete files

I can't get files to delete from my outlook. I'm under the Copilot page, and it shows me recent files. If I select the three dots for more options, it gives me a button to delete the file, but clicking the button doesn't do anything. The file is not…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-03-23T13:06:28.5566667+00:00
Abigail Baldwin 0 Reputation points
commented 2026-11-11T12:28:52.7166667+00:00
May Hooper 0 Reputation points
0 answers

Microsoft Copilot Notebook conversation disappeared after apparent glitch

I use Microsoft Copilot with a personal Microsoft account. In a Copilot Notebook named “Job Hunting Updated”, I had an extensive long-running main conversation containing important personal career-planning work. The conversation name was "Job…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-04T12:34:08.9566667+00:00
Delfin Perozo 5 Reputation points
commented 2026-11-11T12:00:22.5933333+00:00
Yahia El-Tayeb 0 Reputation points
2 answers

M365 Copilot Channel does not accept uploaded user files.

Hello! Currently I am configuring an agent in Copilot Studio to ask the user to upload an image however when they do, the Agent instead triggers the Escalate conversation. I asked the user to upload an image via a question node and using the File as the…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-29T04:33:35.03+00:00
Md Harith Md Hairul Radzi 0 Reputation points
edited an answer 2026-11-11T07:27:41.5766667+00:00
Sayali-MSFT 6,501 Reputation points Microsoft External Staff Moderator