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Unable to create a billing support request. The wizard never reaches the ticket form

Charged despite active credit and Sponsorship I am unable to create a billing support request in the Azure portal and would like a moderator to help route this to a billing team. The issue: My subscription had Azure credit remaining and an active…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,336 questions
asked 2026-09-03T05:52:54.83+00:00
omar bradai 0 Reputation points
answered 2026-09-03T05:53:14.0533333+00:00

AI answer

1 answer

Location of email not updating

Hi there, I have been having a problem with emails not updating their folder location once an email is moved. This has been happening for a few weeks now. When searching on outlook when first logging in, it defaults to 'all mailboxes' but does not show…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-03T03:26:22.56+00:00
J MacDonald 0 Reputation points
commented 2026-09-03T05:53:12.7766667+00:00
J MacDonald 0 Reputation points
2 answers

Roblox Soundwave Headphones

Haii!! I did all the steps to get the Roblox soundwave headphones, but when I clicked redeem it sent me to another tab saying the page I was looking for wasn't available and to go back to the homepage. Well now it says I've completed the task when I…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,240 questions
asked 2026-09-01T18:41:03.1333333+00:00
diana 0 Reputation points
answered 2026-09-03T05:52:35.6566667+00:00
Ray-R 0 Reputation points
1 answer

How to prevent a Microsoft Edge popup opening every time I start to sign on to my AOL account.

Two pop ups from Microsoft Edge open up every time I try to sign on to my AOl account. They are "headlined" SOMETHING HAS GONE WRONG. They are very annoying.

Microsoft Edge | Website issues | Windows 10
asked 2026-09-03T05:52:07.03+00:00
Roger Kiraly 0 Reputation points
answered 2026-09-03T05:52:22.15+00:00

AI answer

2 answers

Can't recover access to old email address

Is it possible to chat to or email or even phone a real person at Microsoft when I can't find the info I need? I'm trying to recover access to an ancient email address - I have the username and password but when I log in it wants to send a verification…

Outlook | Web | Outlook.com | Email
asked 2026-09-01T20:16:00.77+00:00
Rachael Hutchins 0 Reputation points
commented 2026-09-03T05:52:14.18+00:00
Hornblower409 14,240 Reputation points
0 answers

DP-700 Exam Rescheduling – ID Verification Issue

My DP-700 exam was revoked during the check-in process because I did not have the original physical government ID with me. The proctor told me that I would receive a rescheduling link by email, but I have not received any email yet. Please check my exam…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-03T05:52:07.9866667+00:00
2 answers

"You do not have permission to download this file" on All Teams/OWA file downloads - preview works, download fails.

Hi Team, We have a rehired user who had an 11-month gap and whose account was recreated with the same email ID rather than restored. The user is currently facing the issue described below: Symptoms: User can preview any file/image shared via…

Microsoft Teams | Microsoft Teams for business | Files | Save files
asked 2026-09-02T12:17:43.84+00:00
VEDANT VINODRAO KULKARNI 5 Reputation points
answered 2026-09-03T05:51:41.4433333+00:00
VEDANT VINODRAO KULKARNI 5 Reputation points
1 answer

How to move emails between inboxes

I have new outlook with 3 different email accounts. I used to be able to drag an email between accounts so I could keep everything relating to one project in one folder. This is no longer possible, it says to contact my administrator, i am the…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-03T05:30:52.2266667+00:00
Tom Girvan 0 Reputation points
answered 2026-09-03T05:49:24.02+00:00
Kien 895 Reputation points Independent Advisor
2 answers

I can’t log into my hotmail account …

I can’t log into my hotmail account … forgot password … recovery hotmail account email also not accessible due to incorrect password .. I’ve tried every password I can remember … both emails are interlinked and the loop keeps going round and round ..…

Outlook | Web | Outlook.com | Email
asked 2026-09-03T05:06:36.09+00:00
Nathalie K 0 Reputation points
edited an answer 2026-09-03T05:47:43.0033333+00:00
GsN5034 - IA 75,865 Reputation points Independent Advisor
0 answers

Microsoft Authenticator after phone CPU/motherboard repair

Microsoft Authenticator after phone CPU/motherboard repair My Android phone stopped working due to a hardware issue. The repair technician is working on the motherboard and may replace the CPU/processor, but as far as I understand, the entire motherboard…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-03T05:35:23.39+00:00
Janany I 0 Reputation points
edited the question 2026-09-03T05:44:47.6533333+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
1 answer

Login issue with Outlook

I've been away for a couple of weeks and now can't login to Outlook. It keeps saying Sign in failed. Something went wrong while setting up your account. Please try again. Troubleshooting Details as below: …

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-31T06:30:22.96+00:00
Kelly Tosh 5 Reputation points
commented 2026-09-03T05:44:40.3866667+00:00
Liora 1,350 Reputation points Independent Advisor
2 answers

I am unable to log into my email

I have completed email retrieval for my main email account 3 days ago and am not getting a reply. I desperately need to get into my email. I know my password! But was in another country so was logged out. The back up email attached to my account is an…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-03T04:16:09.3966667+00:00
answered 2026-09-03T05:44:38.66+00:00
GsN5034 - IA 75,865 Reputation points Independent Advisor
0 answers

Benchmark Assessments practice lab question Can You Automate and Manage Custom, Scalable Azure VM -based Infrastructure Solutions? [Expert]

Benchmark Assessments practice lab question Can You Automate and Manage Custom, Scalable Azure VM -based Infrastructure Solutions? [Expert]

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,336 questions
asked 2026-09-03T05:42:56.8733333+00:00
Nelson Narayan 20 Reputation points
2 answers

I need permissions to access resources for mail app eM Client

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-02T00:38:30.4266667+00:00
Adrian D 0 Reputation points
answered 2026-09-03T05:41:42.9533333+00:00
Adrian D 0 Reputation points
2 answers

ms office cant find your license for this application . a repair attempt was unsuccessful or was cancelled

i got pop up message saying ms office can't find your license for this application. a repair attempt was unsuccessful or was cancelled

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-09-03T05:06:15.4433333+00:00
SANDEEPKUMAR 0 Reputation points
answered 2026-09-03T05:40:39.7133333+00:00
DaveM121 925.5K Reputation points Independent Advisor
0 answers

Getting message "The AI model is currently experiencing high demand and cannot process your request. Please wait a moment and try again."

Hi Team, I am getting error message "The AI model is currently experiencing high demand and cannot process your request. Please wait a moment and try again." while calling openAI azure model. please hel why we are getting this.

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,996 questions
asked 2026-08-25T13:12:33.0566667+00:00
pallavi Dwivedi 0 Reputation points
commented 2026-09-03T05:38:29.3466667+00:00
Pavan Kumar Purilla 330 Reputation points Microsoft External Staff Moderator
4 answers

how to fix 715-123420: Our system has detected this request as unusual activity for your account. If you are confident this is in error, please contact support.

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,996 questions
asked 2026-07-15T00:14:44.12+00:00
Olalekan Ogunsola 5 Reputation points
answered 2026-09-03T05:35:00.8233333+00:00
Pavan Kumar Purilla 330 Reputation points Microsoft External Staff Moderator
1 answer

how to fix word from my pc

My PC having issue to work with word, excel, power point,

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-03T05:33:52.05+00:00
Nadeen Ansari 0 Reputation points
answered 2026-09-03T05:34:17.76+00:00

AI answer

1 answer

Outlook.com intermittently not receiving emails from multiple legitimate senders

My Outlook.com address is intermittently failing to receive emails from multiple unrelated legitimate senders. The missing emails do not appear in my Inbox, Junk, Deleted Items or Outlook.com on the web. This has occurred with multiple unrelated…

Outlook | Web | Outlook.com | Email
asked 2026-09-03T05:30:01.42+00:00
Helen Taylor 0 Reputation points
answered 2026-09-03T05:30:19.73+00:00

AI answer

0 answers

Unable to load the page to edit my child agents

I have successfully created some draft child agents during my previous session in Copilot Studio. However, currently when I am in the "Agents" tab where I can see all my child agents, and when I click on any of them to try and edit them, I am…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-03T04:03:09.59+00:00
jl02 0 Reputation points
commented 2026-09-03T05:29:30.35+00:00
Ashlesha Pawar (Tata Consultancy Services Limited) 390 Reputation points Microsoft External Staff