Struggle with Getting Technical Support
Pro Direct Support may be listed as a benefit for startups, but in practice it’s outsourced and nearly impossible to get meaningful help. Even for Sev-A issues, it takes days before anyone understands the problem. Instead of diagnosing, they collect…
Azure | Azure Startups
Whom to contact for our additonal Credits
Hi there, we have tried raising a support ticket via https://portal.startups.microsoft.com/ for our additional credits, but have not heard back from them. Could you please guide us on whom to contact for this? Moved from: Community Center | Discuss the…
Azure | Azure Startups
Azure Sponsorship End Date Problem
Dear Sir/Madame, We have a Microsoft for Startups redemmed benefit (Azure & Azure Open AI). We have received an email informing our sponsorship will end on December 20th. We would like to extend our sponsorship period, as we have just found the…
Azure | Azure Startups
Microsoft for Startups Investors and Hatcher Score
I just completed my Hatcher Score input and received my score. What happens next? Am I waiting on a response or do I need to now approach investors?
Azure | Azure Startups
Cannot complete Microsoft for Startups Founders Hub signup — redirects to “Get started quickly” page after LinkedIn login
Hello Microsoft Q&A Team, I’m trying to complete my registration for the Microsoft for Startups Founders Hub, but I can’t access the signup flow. Every time I click “Sign up” or “Log in with LinkedIn,” I’m redirected back to the “Get started…
Azure | Azure Startups
How to download Microsoft Cloud Agreement Professional Secrecy Amendment for Germany (DE)
I want to download this document: https://assetsprod.microsoft.com/mpn/de-de/data-secrecy-amendment-germany.pdf Which is linked on this microsoft page: https://learn.microsoft.com/de-de/partner-center/enroll/csp-documents-and-learning-resources But…
Azure | Azure Startups
subscriptions listed below will be converted to standard pay-as-you-go
hello Microsoft team, Getting this Email a lot even I got new 4K$ credits please help me to solve as Microsoft for startups portal not working also credit are not shown or updated thats why getting this email that your subscription will converted into…
Azure | Azure Startups
My Microsoft for Startups Interface is not working
Hello Microsoft, my Microsoft for Startups whether its support ticket section (not able to submit or wrote one) or to complete remaining task section (documents are not accepting to verify got new credits but not able see in my account (got a…
Azure | Azure Startups
How can I apply for the next Azure credit tier (25K / 150K) after using my initial 5K Founder’s Hub credit?
I am part of Microsoft for Startups Founders Hub and initially received $5,000 Azure credits. Currently, around 70–75% of those credits have been used, and they are set to expire in about 2 months and we are still in earlier part of our initial release…
Azure | Azure Startups
Accelerator Azure Credits
We are currently participating in one of the Gener8tor Accelerators and they have a MS for Startups promo perk. How do I get it attached to our Azure account so we can take advantage of the credits?
Azure | Azure Startups
how do i get access to the investor community (the Microsoft for Startups Investor Network)?
I am currently part of Microsoft for startups and my current batch of credits will run out in a few months time. I read that I can continue to use credits if I am affiliated with the investor community on the following page: …
Azure | Azure Startups
How can I request GPU dedicated quota ?
I have signed up for startup credit and want to fine tune phi-4-mini but don't have any GPU quota only CPU. There is no support email, tried to call MS and could only talk to an unhelpful AI assistant that does not understand natural language. AI is…
Azure | Azure Startups
Why is my Application for startup credits getting rejected
I am Swarnalatha I am trying to enroll in the Microsoft for Startups program, but my application keeps getting rejected even after submitting correct documents, address, and bank details. I believe the issue is due to selecting the wrong state during…
Azure | Azure Startups
Request to Extend Azure Sponsorship Credits
Hello Microsoft Azure Support, I am the account owner of the Azure sponsored account for InnovateHub (Account: ******@gmail.com). Currently, my sponsorship cap is USD 5000, of which USD 4502.78 has already been used. Since our project is still actively…
Azure | Azure Startups
How to get my Azure Startup Credits back
Hello MS-Community, I recently had a critical issue with my Azure tenant where I lost access after accidentally changing my user type and UPN. With the help of support, I was able to regain access via tenant-specific login. My admin account was restored…
Azure | Azure Startups
How to setup our Azure cloud with the credits from Founder Hub
Hi, In founder hub show 5K credits, But we did not notice the credits is showing in the Azure cloud cost management. kindly guide us how to manage it. Thanks
Azure | Azure Startups
Unexpected High Charge After Microsoft for Startups Registration (Not Eligible)
Hi, I need help regarding an unexpected charge related to Microsoft for Startups. I applied to Microsoft for Startups for personal use. During registration, I filled in my personal details and added a credit card as a payment method. I understood this…
Azure | Azure Startups
Where to apply for $5000 credits for startups??
Not able to see the page where I can apply for startup credits??
Azure | Azure Startups
The portal says my USD 100,000 credit is depleted when I barely begin
When I login to my Startup portal, it says I have finished all of my USD 100,000 Azure credit, when I have barely started.
Azure | Azure Startups
I cannot see the Microsoft Azure Sponsorship Balance or Usage
We are in the startup program. Steps: I successfully login to Azure Portal. To check the usage, I get redirected to the Microsoft Azure Sponsorship subscription page. After login in there, I see that "This account does not have an active…