Renewal of Azure sponsorship

Hi André Corrêa d'Almeida,

Thanks for reaching out in Microsoft Q&A forum,

To get your AI4Journalism – All4Integrity Azure sponsorship (ID aeb9c47f-f154-4b20-8213-fccbb5662893) renewed, here’s what you need to do:

Head over to the Microsoft Nonprofit Hub and sign in with the admin account that manages your grant. Once you’re in:

1. Click Nonprofit grants from the top menu.
2. Find your $2,000 Azure Grant offer—it’ll show your subscription ID and expiry date.
3. Hit the Renew Now button and follow the prompts to confirm eligibility and accept the terms.
4. You’ll get a confirmation email once it’s done.

You can only renew on or up to 30 days before your grant’s annual expiration date, so if the button is greyed out, you’re likely too early.

If the Button’s Missing or Your Grant Already Expired

No worries,you can still renew, but you’ll need to reach out to Microsoft Support:

1. Go to the Azure Portal → Help + support → Create a support request.
2. Pick Billing as the issue type, select your sponsorship subscription, and explain that you need to renew your Azure grant (mention your org name and subscription ID).
3. If you’ve already been charged because the grant lapsed, ask them to move your subscription back to the sponsorship offer and waive any overage fees.

You can also email nonprofit@microsoft.com directly if you prefer.

A Few Things to Keep in Mind

• The annual credit is now $2,000 USD (down from the old $3,500).
• If you don’t renew by the expiry date, any usage after that gets billed at standard pay-as-you-go rates until you renew.

Official Docs:

Renew Your Azure Grant – Microsoft for Nonprofits

Kindly let us know if the above helps or you need further assistance on this issue.

Please do not forget to and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

To request renewal of an Azure sponsorship or grant, use the appropriate program portal and then, if needed, open a support request.

For nonprofit Azure grants (for example, the $2,000 Azure Sponsorship grant):

1. Sign in to the Nonprofit Hub with the validated account for the organization.
2. Go to Nonprofit grants and locate the Azure grant.
3. Select Renew Now next to the Azure grant and follow the guided steps to confirm eligibility and accept the renewal terms.
4. If there are issues or errors, use the Contact Us form to submit a support request for assistance with renewal.

For startup/Founders Hub or other Azure sponsorships (for example, Microsoft for Startups):

1. Sign in to the Microsoft for Startups or Founders Hub portal where the sponsorship was originally granted.
2. If the sponsorship or credits are not renewing automatically or there are questions about the offer, submit a support ticket from within the portal (for example, via the question mark/help icon → Submit a Support Ticket).
3. If the issue is specifically about moving or applying sponsorship credits to the correct subscription or billing account, open a billing support request in the Azure portal under Help + support so support can move the sponsorship or adjust billing as needed.

If the sponsorship is under a legacy Azure Sponsorship/MOSA account, renewal and balance checks are handled via the Azure Sponsorships portal; sign in with the account owner credentials and follow the renewal prompts there.

If none of these paths match the way the sponsorship was originally issued, create an Azure support request from Help + support in the Azure portal and provide the sponsorship ID so the support team can route the request to the correct program.

References:

• Renew your Azure grant
• FAQ
• Activate your Azure grant
• Azure Credits and Billing FAQs
• Startup support and troubleshooting
• Azure experience for founders
• Properly Setting Up Your Azure Account
• I have an Azure Credit of 11000$$, but I have 2 billing accounts. The bill doesn't come to the right place. - Microsoft Q&A