1,327 questions with Microsoft 365 and Office | Install, redeem, activate | For education | Other tags

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2 answers

Microsoft Whiteboard stopped responding

Hey, Microsoft Whiteboard has stopped working for me across both my personal and work accounts. I've tried every troubleshooting step I could find, including: Repairing and resetting the app Uninstalling and reinstalling Opening Whiteboard on the web…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-05-29T11:53:31.18+00:00
Adya 0 Reputation points
answered 2026-05-29T14:10:37.34+00:00
Henry-N 13,640 Reputation points Microsoft External Staff Moderator
1 answer

I am using whiteboard app. and getting the same message "Failed to fetch your latest whiteboards. Currently showing a previous version of your whiteboards list".

I tried everything to fix this issue. It keeps saying "Failed to fetch your latest whiteboards. Currently showing a previous version of your whiteboards list". I cannot access anything. I tried reinstalling it, looking at my windows firewall,…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-05-29T11:34:49.4466667+00:00
Kian Hasan 0 Reputation points
answered 2026-05-29T13:21:58.4+00:00
Demi-N 17,070 Reputation points Microsoft External Staff Moderator
2 answers

Stuck on school account loop 365 apps

For some reason no matter what i do i can't activate my 365 license on the installed 365 application (word excel etc) with my personal account. I recently graduated and my school account hence doesn't have a license anymore, and my computer was logged…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-05-28T13:43:41.0133333+00:00
Eskil Rasmussen 0 Reputation points
answered 2026-05-28T14:23:10.07+00:00
Helen Luu 845 Reputation points Independent Advisor
1 answer

There is a problem with your connection , hosting multiplayer is stopped en has to be restarted issue

When trying to host a world in Minecrfat education on my surface PC in school (hosting will not start!) following error is shown: "There is a problem with your connection , hosting multiplayer is stopped en has to be restarted" issue and…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-05-27T07:58:14.66+00:00
Buitenhuis, R J 0 Reputation points
edited the question 2026-05-27T17:15:33.02+00:00
Daniel-Vo 6,005 Reputation points Microsoft External Staff Moderator
2 answers

How to get school account to reactivate

3rd year student and got a notification saying my school account is no longer active and can't reactivate it.

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-05-26T05:57:24.2566667+00:00
Logan Yee [ljy0029] 0 Reputation points
commented 2026-05-27T08:50:56.98+00:00
Ana Le 675 Reputation points Independent Advisor
2 answers

to verify that my Learn Username

I registered for the Student Ambassadors program on April 22, 2026. I want to verify that my Learn Username ([Moderator note: personal info removed]) was correctly entered in my registration form. Can you confirm or help me correct it?

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-05-10T18:03:15.8166667+00:00
Hamayil Aliyeva 0 Reputation points
edited an answer 2026-05-11T19:51:42.56+00:00
Chris Duong 8,825 Reputation points Microsoft External Staff Moderator
2 answers

Phone Number Change, Can’T Sign in to School Account

I’ve been trying to access and login to my school’s microsoft account. I have the email and password correct the issue is that my phone number is not updated. I try to find solutions but every time it’s made me try to send a code to a number I do not…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-05-10T19:12:30.13+00:00
Barajas, Aliciana 0 Reputation points
answered 2026-05-10T19:46:54.6366667+00:00
Chris Duong 8,825 Reputation points Microsoft External Staff Moderator
2 answers

Educator Account

I have an educator account with Microsoft 365, but half way through the day yesterday (6 May) it suddenly told me I have "view only" access. Yesterday morning, everything was working fine. I've restarted, logged out and logged back in. I tried…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-05-07T13:23:22.6933333+00:00
Peter Konstantopoulos 0 Reputation points
commented 2026-05-08T10:33:22.54+00:00
Helen Luu 845 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Booking Availability Support

My booking is showing availability for days that are not within my availability range and greyed out dates for dates that are in my availability range. I have no all-day events, my time zone is central, and I do have availability in 30-minute increments.…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-05-04T23:41:22.06+00:00
Cudjoe, Lexine 20 Reputation points
commented 2026-05-07T23:31:13.41+00:00
Sophie N 15,045 Reputation points Microsoft External Staff Moderator
2 answers

ms office for students

HI I was trying to get MS office education version but it is asking for college email id , but my college don't provide any type of email id to students but I can show my id card as a proof . So can I get ms office ?

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-04-29T13:17:13+00:00
Aaditya Goyal 0 Reputation points
commented 2026-04-30T13:53:37.2266667+00:00
Demi-N 17,070 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft 365 apps access

can i access in this student account to the microsof 365 apps i have this User unique identifier Licenses Office 365 A1 for students RETIRED - Commercial data protection for Microsoft Copilot Microsoft 365 Lighthouse (Plan 1) Information…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-04-18T16:02:40.7833333+00:00
Raslen Gzam 0 Reputation points
commented 2026-04-21T18:24:30.9133333+00:00
Ryan-N 13,335 Reputation points Microsoft External Staff Moderator
2 answers

why can i not connect to anything on Minecraft education edition, it says (connection timed out)

I have checked everything, but it still does not work. I have checked: internet connection antivirus or firewall, Updates, version incompatibility and Verifying network settings, it still does not work. can you help me?

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-04-20T10:54:25.75+00:00
Anonymouse🐭 0 Reputation points
answered 2026-04-20T12:52:07.3333333+00:00
Liora D 15,800 Reputation points Microsoft External Staff Moderator
1 answer

Assistance with Student Verification for Office 365 and Microsoft Copilot without Institutional Email.

Hello, I am a final-year engineering student at [Moderator note: personal info removed] and [Moderator note: personal info removed] and seeking guidance on activating student benefits for Office 365 and Microsoft Copilot. The primary issue I am facing is…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-04-18T16:02:29.33+00:00
Arush Jain 0 Reputation points
answered 2026-04-18T17:29:54.8733333+00:00
Chris Duong 8,825 Reputation points Microsoft External Staff Moderator
2 answers

I c't reset my work student id password.

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-04-17T18:17:56.15+00:00
SayeedTareq-6703 0 Reputation points
answered 2026-04-17T18:50:39.4566667+00:00
Chris Duong 8,825 Reputation points Microsoft External Staff Moderator
2 answers

who to contact for School Account no longer active error?

I cant find a soul with Microsoft to contact and fix my school account license. Does anyone know how to get ahold of someone? The message I get is below

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-03-30T23:50:04.1133333+00:00
Nicholas Ogden (Student) 0 Reputation points
commented 2026-04-01T04:14:21.1433333+00:00
Vivian-HT 16,345 Reputation points Microsoft External Staff Moderator
1 answer

I need help with removing a mail from my licence

I was using a licence with a mail from an educational organization. i have since then removed that mail, because it is not longer active, and now i want to sign it with the mail that i will be using now. but although that i have signed out with the…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-03-25T12:57:59.29+00:00
Munda, Kim 0 Reputation points
commented 2026-03-26T18:03:54.1133333+00:00
Julie Huynh 1,360 Reputation points Independent Advisor
1 answer

The academy session process is not moving forward.

The academy session process is not moving forward, and school name not show in the system.

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-03-15T19:18:11.9733333+00:00
Vansh Gajbhiye 0 Reputation points
commented 2026-03-16T22:39:50.6366667+00:00
Hendrix-C 16,725 Reputation points Microsoft External Staff Moderator
1 answer

Question about LinkedIn Premium benefit with Microsoft 365

Hello, I recently activated the 12-month free trial of Microsoft 365 Premium for students. One of the reasons I subscribed was because the offer mentioned that it includes LinkedIn Premium. However, I have not received any email or instructions on how to…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-03-13T18:16:17.1566667+00:00
Meerim 0 Reputation points
commented 2026-03-15T23:24:08.19+00:00
Sophie N 15,045 Reputation points Microsoft External Staff Moderator
2 answers

Went back to College

If I already have a MS 365 account and I go back to higher education, is there a way for me to get a student discount now? Thank you Moderator note: personal info removed

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-02-25T17:31:44.4966667+00:00
Rochelle Richardson 0 Reputation points
commented 2026-02-27T03:37:05.3033333+00:00
Sophie N 15,045 Reputation points Microsoft External Staff Moderator
2 answers

Error signing up for the Microsoft 365 + LinkedIn Student offer

Hello, when I registered for the Microsoft 365 + LinkedIn Student 12-month free subscription intended for students, I received the message "Your academic status has not been verified. You can choose another verification method to verify your…

Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked 2026-02-20T20:01:55.43+00:00
Amirguliyev Eldar 0 Reputation points
answered 2026-02-20T20:32:39.3633333+00:00
Ryan-N 13,335 Reputation points Microsoft External Staff Moderator