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The academy session process is not moving forward.

Vansh Gajbhiye 0 Reputation points
2026-03-15T19:18:11.9733333+00:00

The academy session process is not moving forward, and school name not show in the system.

Microsoft 365 and Office | Install, redeem, activate | For education | Other
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  1. Hendrix-C 16,725 Reputation points Microsoft External Staff Moderator
    2026-03-15T21:38:49.96+00:00

    Hi @Vansh Gajbhiye,

    For further assistance, could you provide more detailed information about this situation? I appreciate your understanding and cooperation. 

    • When you say “academy session process is not moving forward,” do you mean an “academic session” in Microsoft 365 Education / School Data Sync, or a different portal/process?
    • In which system or portal is the school name not showing? (For example: SDS portal, Microsoft 365 admin center, Teams for Education, Intune for Education, or another education portal.)
    • Do you see any error or warning messages? If yes, please share the exact wording or a screenshot of the error message.
    • When did the issue start, and did anything change before it began (new sync setup, source data update, tenant change, licensing change)?

    Please understand that my initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution. 

    Thank you for your understanding and cooperation. I look forward to hearing from you. 

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