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Missing Digital Badge and Verification Link for Microsoft AI Skill Passport

Respected Support Team, ​I have successfully completed the Microsoft AI Skill Passport course and was issued an official certificate. However, neither the digital badge nor the official verification link is appearing in my Microsoft Learn Profile under…

Community Center | Not monitored
asked 2026-10-30T01:29:43.75+00:00
Nadeem Samson (SAM) 0 Reputation points
edited the question 2026-11-10T17:24:00.6333333+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Authenticator App sign in issues

Hello, I recently got a new phone and am attempting to sign into the Authenticator app for business. However, it says I need to approve the sign in request via the app I am trying to sign in on and the only other sign in option is a verification code…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-10T16:38:38.75+00:00
Sanchez, Nathaniel 20 Reputation points
accepted 2026-11-10T17:23:35.5066667+00:00
Sanchez, Nathaniel 20 Reputation points
1 answer One of the answers was accepted by the question author.

I received this link at my email It's coming from Microsoft Rewards

I received this link at my email It's coming from Microsoft Rewards. I need to be sure it's really; and it's not Fraud or a…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,708 questions
asked 2026-11-10T16:48:04.5333333+00:00
YASIN ISMAIL 20 Reputation points
accepted 2026-11-10T17:14:33.7966667+00:00
YASIN ISMAIL 20 Reputation points
1 answer One of the answers was accepted by the question author.

Renew Home Office 2024

I had Home Office 2024 installed in Nov 2025. If I do not renew it what will happen to that program?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-10T17:02:44.5266667+00:00
JAN CONNICK 20 Reputation points
accepted 2026-11-10T17:05:46.46+00:00
JAN CONNICK 20 Reputation points
2 answers One of the answers was accepted by the question author.

How to make SharePoint Rules accessible to users without granting Contribute permission

Rules have replaced Alerts in Sharepoint, but users need at least a Contribute permission. I have many users with View only permission - which means they cannot set a Rule for when a documnets changes - which they could do before by setting an Alert. Is…

Microsoft 365 and Office | SharePoint | Other | Windows
asked 2026-06-04T16:45:49.3266667+00:00
Dave Robinson 20 Reputation points
commented 2026-11-10T17:00:43.25+00:00
Cynthia Naquin 0 Reputation points
2 answers One of the answers was accepted by the question author.

Restore a deleted Comment

https://learn.microsoft.com/en-us/answers/questions/6053977/ My Comment posted 2026-11-10 Was https://learn.microsoft.com/en-us/answers/c/2879989

Community Center | Discuss the Q&A site | Site bug or problem
asked 2026-11-10T16:48:17.0166667+00:00
Hornblower409 19,070 Reputation points
accepted 2026-11-10T16:54:41.23+00:00
Hornblower409 19,070 Reputation points
3 answers One of the answers was accepted by the question author.

Does telling Google that I don't want them to back up my photoes stop one drive from doing it?

I've just had a set up your computer thing after starting and I had to tell the set up if I wanted Google to keep backing up my photos. I clicked the no, because OneDrive does all that, there is no need for anybody else to do it as well. Now I've had to…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-11-10T14:57:49.73+00:00
Chris Slade 20 Reputation points
accepted 2026-11-10T16:37:12.65+00:00
Chris Slade 20 Reputation points
2 answers One of the answers was accepted by the question author.

Can not drag and drop files or messages from new outlook to teams

In classic Outlook you can drag and drop a file directly into Teams and Webapplications. This is currently not possible in New Outlook. At current time our users have to drag and drop or detach to OneDrive or another place using File Explorer and then…

Outlook | Windows | New Outlook for Windows | For business
asked 2025-08-26T10:24:05.2566667+00:00
Anonymous
commented 2026-11-10T16:27:25.75+00:00
JuliaMarvin 24,175 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Automatic AD Account Lockouts

A domain service account is being automatically locked out at seemingly random intervals. When checking event viewer log 4625, the caller computer name and associated IP address are the domain controller. I have checked other event IDs like 4740, 4771,…

Windows for business | Windows Server | Directory services | Active Directory
asked 2026-11-06T21:02:37.11+00:00
Ethan McConihe 20 Reputation points
accepted 2026-11-10T15:52:12.3466667+00:00
Ethan McConihe 20 Reputation points
1 answer One of the answers was accepted by the question author.

New Outlook message - how to hide menu bar

Hello, how to hide menu bar (marked by blue) when new message is openned for edit (sometimes is used small screen and menu is on half of full screen)? Thanks.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-09T11:19:38.57+00:00
Salka, Milan 136 Reputation points
commented 2026-11-10T15:39:53.2166667+00:00
Heimerdinger 1,635 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

problems adding an outlook account to my new macbook

I have tried over the last few days to add an existing outlook account to my new Mac book air. There are no drop down menus which allow me to do this.Either via mail or via my outlook account.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-06T15:33:33.77+00:00
Jenny Wheeldon 20 Reputation points
accepted 2026-11-10T15:24:49.1666667+00:00
Jenny Wheeldon 20 Reputation points
1 answer One of the answers was accepted by the question author.

Excel formula calculating percentages

I have four figures in different cells and need to calculate from those figures, what percentage out of 100% was the satisfaction rate. I've created a formula but it only looks at two cells, I've tried to amend it but can't get it to work. Can anybody…

Microsoft 365 and Office | Excel | Other | Windows
asked 2025-10-29T09:09:03.22+00:00
Louise Wooding 155 Reputation points
commented 2026-11-10T15:21:04.9333333+00:00
William Son 0 Reputation points
2 answers One of the answers was accepted by the question author.

how to add second OneDrive to Explorer

i have a personal onedrive and a work onedrive. I can see the private onedrive in explorer but not the work one. How do find my work one in explorer?

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-11-10T13:59:40.46+00:00
John Pickup 20 Reputation points
accepted 2026-11-10T14:50:45.3333333+00:00
John Pickup 20 Reputation points
5 answers One of the answers was accepted by the question author.

microsoft co-pilet windows and browser version oct 2026 update failed roll back please

I dont need answers just my feedback finally seen, and quickly fixed 'cause our robot buddy is broken. I have put this on the feedback hub app here's my link. https://aka.ms/AA145bp7 below is what the link has for details The newest update is and Has…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-11-05T12:59:48.76+00:00
kai writer 85 Reputation points
answered 2026-11-10T14:35:46.3933333+00:00
kai writer 85 Reputation points
2 answers One of the answers was accepted by the question author.

Windows Server 2022 Unable to Connect to HP Printer

The Windows Server 2022 environment is experiencing connectivity issues when attempting to connect to an HP printer. The server is unable to establish a successful connection with the printer, preventing users or applications from accessing printing…

Windows for business | Windows 365 Enterprise
asked 2026-11-03T11:16:39.9733333+00:00
Hakim Fahadi 40 Reputation points
commented 2026-11-10T14:15:02.56+00:00
Twan Seubers 0 Reputation points
1 answer One of the answers was accepted by the question author.

Certificate of Tax Residence for the 2026

Dear Microsoft Billing and Tax Support Team, I am writing to request a Certificate of Tax Residence for the 2026 Tax Year for Microsoft, with Irland as the country of residence. A digital copy of the certificate in PDF format would be greatly…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-10T12:56:38.5666667+00:00
Adriana Iancu 20 Reputation points
accepted 2026-11-10T14:05:48.4833333+00:00
Adriana Iancu 20 Reputation points
2 answers One of the answers was accepted by the question author.

Unable to access copilot

When I try to open copilot, I get a message stating "We could not install the update. Try again" BUt when I click on try again, itgoes back to the message above. PLease advise

Microsoft Copilot | Windows Copilot | App
asked 2026-11-08T23:16:26.2566667+00:00
elinor seville 20 Reputation points
commented 2026-11-10T13:59:35.88+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Unable to opening settings in Windows 11 Home Edition.

Yesterday my custom built Windows 11 desktop worked perfectly. Was using it along with my custom built Windows 10 for some months, with the Window 10 as primary as I liked the Windows interface better.. Yesterday, I went into the Settings and changed…

Windows for home | Windows 11 | Settings
asked 2026-11-08T21:39:21.5333333+00:00
Bill Heston 20 Reputation points
commented 2026-11-10T13:54:01.7966667+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Request: expedite .NET 10 for iOS support for Xcode 27.2

Request: expedite .NET 10 for iOS support for Xcode 27.2 I'm an independent developer shipping a .NET MAUI app on iOS and Android, alongside native iOS apps on the same Mac. Today, .NET mobile support is holding my whole Mac back on Xcode. Xcode 27.2…

Developer technologies | .NET | .NET Multi-platform App UI
asked 2026-11-07T19:34:12.61+00:00
Luke Graves 20 Reputation points
accepted 2026-11-10T13:36:57.6033333+00:00
Luke Graves 20 Reputation points
2 answers One of the answers was accepted by the question author.

Cum pot remedia eroarea „Printer Driver Error”

Windows 10; Revine mereu eroarea, si este legata de XPS Document Writer & Print to PDF Port Conflict. Am dezactivat si reactivat aplicațiile , din panoul de control. Am oprit/repornit laptopul,degeaba. Reapare frecvent. Mulțumesc anticipat pentru…

Windows for home | Windows 10 | Devices and drivers
asked 2026-11-04T08:22:35.2633333+00:00
bastanu wolf 20 Reputation points
commented 2026-11-10T13:21:04.6966667+00:00
Carl-L 24,990 Reputation points Microsoft External Staff Moderator