30,022 questions with Outlook | Windows | Classic Outlook for Windows | For business tags

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Outlook Classic does not render emails that outlook web does

Outlook Classic does not render emails that outlook web does. How do we fix that?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-09T04:54:57.1966667+00:00
Bill Hopgood 0 Reputation points
2 answers

How do I turn off the spelling and grammar dialog box, please?

It is annoying to have it pop up every time I want to send an email. Thanks for any input.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-02-12T22:28:36.0333333+00:00
Geraldene Peters 0 Reputation points
commented 2026-09-09T04:26:37.2766667+00:00
Đạt Phạm Thành 0 Reputation points
2 answers

You've reached the limit for account recovery requests - We cannot

My mother changed computer and recently set a new password for better protect her account. However, she forgot the new password and tried to sign in so many times by too many methods that she cannot longer enter the email. We set the biometric…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-08T03:03:03.0233333+00:00
Carlos Daniel Moreno Pérez 0 Reputation points
answered 2026-09-09T02:02:54.14+00:00
Hornblower409 14,425 Reputation points
2 answers

not receiving emails

not receiving emails, well within the storage GB, gone through all help topics, my friend did a test email and still not receiving emails

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-11-18T15:32:23.74+00:00
Cathy Ramsey 0 Reputation points
commented 2026-09-09T01:58:05.7933333+00:00
Hornblower409 14,425 Reputation points
3 answers

All emails on Outlook have disappeared and cannot receive or send

Attempts to open Outlook are unsuccessful. Message says "loading but nothing happens. I have left it running for up to 10 hours but nothing. I can get email omn my phone but not on my laptop. Instructions to fault find are beyond my comprehension…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-06T23:53:54.0566667+00:00
Michael B 0 Reputation points
commented 2026-09-09T00:17:28.1566667+00:00
Teddie Dang 1,180 Reputation points Independent Advisor
1 answer

Searching across whole Outlook directories not working like before

Hello, Used O365 version 2608 (build 20326.20132) Prerequisites Created (pst files in File/Accounts settings/Data files/). Emails sorted in structures to created pst. Working. Previous behaviour (OK, several updates back) Search string entered in main…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-08T06:55:45.08+00:00
Salka, Milan 116 Reputation points
commented 2026-09-08T23:30:02.69+00:00
Dora-T 635 Reputation points Independent Advisor
2 answers

Opened emails not reopening when Outlook crashes

Despite my settings being set to open emails from last session sometimes this does not happen. I see this is a common problem and Microsoft's response is that it's not possible. Given how often this happens Microsoft needs to make it possible.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-08T21:17:06.9866667+00:00
Rotert, Kenneth 0 Reputation points
edited an answer 2026-09-08T22:21:52.44+00:00
Lin v 1,110 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Reply an email using a template (otf file)?

Dear Team, I have an email template in .otf file, and I would like to ask how can I use this template when replying/replying all? Currently, I have to copy the content in the template to the reply email, is there any way to do this? Thank you.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2024-12-18T15:26:15.7133333+00:00
commented 2026-09-08T22:19:40.7133333+00:00
JJ Medina 0 Reputation points
1 answer

Instructions on fix do not work

Started with error in Outlook (Microsoft Office Professional Plus 2021), "SIGN IN Your Account (names my email address) needs attention, please sign in to use your account," so I took the link "Sign in Via Browser." In Edge I hit…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-08T20:46:41.1666667+00:00
James Lipscomb 0 Reputation points
edited an answer 2026-09-08T21:32:54.3933333+00:00
Kai-L 18,725 Reputation points Microsoft External Staff Moderator
1 answer

HOW DO I FIX MY UNDELIVERABLE EMAILS. EVEN MY ACCOUNT EMAIL ADDRESS IS NOT RECOGNIZED.

All my send out email is returned as undeliveragle. I send out the same emails every Monday. This is the first time all have been returned. I tried both the classic and the ordinary, but the same results. See the following: [Moderator note: Personally…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-07T18:47:54.6833333+00:00
Israel Velazquez 0 Reputation points
commented 2026-09-08T21:31:45.8+00:00
Kai-L 18,725 Reputation points Microsoft External Staff Moderator
2 answers

Is it possible to add new Google Workplace email account to Outlook2013?

My client is updating her business website and wants to change the domain name and email address so we signed up for Google Workplace. However, due to a limitation of a necessary third-party software, she is stuck using Outlook2013 on her PC, and I was…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-20T18:04:04.5966667+00:00
aah 0 Reputation points
commented 2026-09-08T21:00:46.4666667+00:00
Lin v 1,110 Reputation points Independent Advisor
0 answers

Outlook 2024 (POP/PST): Search does not index HTML email bodies (IFilter issue)

Hello, I am facing a persistent search issue in Outlook 2024 (using POP accounts with .pst data files). The search function only returns results if the keyword appears in the Subject line or in the name of an attachment. Words inside the email body are…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-06T21:08:03.09+00:00
bernard Andri 0 Reputation points
commented 2026-09-08T18:57:56.48+00:00
Hornblower409 14,425 Reputation points
1 answer

Outlook group .mp3 attachments not shown in outlook classic

Can you help someone out. We have a Microsoft environment where we have an private outlook group where voicemails will be left to the reception. These are .mp3 files. Since 2 weeks these files can not be seen or played in outlook classic but can be seen…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-07T14:44:48.2133333+00:00
Thomas de Haan 0 Reputation points
commented 2026-09-08T14:40:43.7+00:00
Demi Nguyen 1,505 Reputation points Independent Advisor
2 answers

Exchange/Outlook 2019 delete emails by date

Exchange 2019, Outlook 2019, I have someone that wants to delete all of their email prior to 2026. What's the easiest/fastest way to accomplish that without deleting each email manually? I am doing a PST export from Outlook before proceeding. Mailbox is…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-05T11:41:36.7766667+00:00
Susan Dodds 421 Reputation points
commented 2026-09-08T09:29:25.9433333+00:00
Ruby Nguyen 1,480 Reputation points Independent Advisor
2 answers

How to fix issues where some emails are not being received, even though the domain is no longer on the blacklist.

My mail is currently failing to receive inbound emails from a specific vendor (vendor1.com), while emails from all other external vendors and clients arrive without issues. The sender domain was previously blacklisted/blocked, but it has since been…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-08T07:44:59.58+00:00
Administrator - IT Infra 0 Reputation points
answered 2026-09-08T08:25:52.6366667+00:00
Helen Luu 2,695 Reputation points Independent Advisor
1 answer

My outlook will be start on my newlaptop

Outlook will not operate on my new laptop - it opens but will not send and receive

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-06T19:59:14.76+00:00
Merle MacDonald 0 Reputation points
commented 2026-09-08T08:08:00.1366667+00:00
Aetherin 1,385 Reputation points Independent Advisor
1 answer

Outlook 2024 LTSC Spam goes to wrong folder per junk mail options

My spam is going to Junk Mail folder not the Junk Email folder described in Junk Options. Also, mail tagged as not junk continues to Junk Mail folder. How can this be corrected? Moved from: Outlook | Web | Outlook.com | Settings

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-11T14:53:53.2766667+00:00
Ric Toczek 0 Reputation points
edited an answer 2026-09-08T04:46:44.26+00:00
BabybooHN 2,955 Reputation points Independent Advisor
2 answers

Changed Laptops

I can send emails, but I'm not receiving them on Outlook on my Windows laptop. The same Microsoft account was previously on a Mac, and I think my mail may still be syncing there."

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-07T04:40:21.3766667+00:00
Simone Vilbert 0 Reputation points
edited an answer 2026-09-08T02:19:27.18+00:00
BabybooHN 2,955 Reputation points Independent Advisor
2 answers

How do I add an existing PST file to office 21.

How do I add an existing PST file to office 21. I tried and while I can read the existing emails, when I hit send/receive all I get is an error of 0x8004010F.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-07T00:42:29.4366667+00:00
NoRange M3 0 Reputation points
commented 2026-09-07T23:21:38.2733333+00:00
Jade Ng 15,225 Reputation points Microsoft External Staff Moderator
1 answer

No longer works: My Template feature went away in lieu of Quick Parts no longer works either

I started using Quick Parts per MS directives when My Templates went away in Classic Outlook; I was able to use the 2 text boxes for my closing and privacy statements to add to emails from Quick Parts however, even though its all under one account, the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-04T19:32:06.21+00:00
Kelly D 0 Reputation points
commented 2026-09-07T15:05:34.3+00:00
Lin v 1,110 Reputation points Independent Advisor