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Cannot access one drive files

Cannot access my files even though I am logged in. Error message file has been moved

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-11-13T00:13:46.72+00:00
Steve Brazell 0 Reputation points
answered 2026-11-13T00:47:16.71+00:00
Jonathan Deives 83,670 Reputation points Independent Advisor
2 answers

OneDrive Can't Save Your Changes

Hi, I've recently started using OneDrive to hold some small, simple Excel files. I access these files from a couple of PCs and mobile devices. Each time I finish using the Excel file I close it as one should. At some point later I attempt to…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2024-12-15T14:41:58.7633333+00:00
Khun Kyaw Soe 0 Reputation points
edited the question 2026-11-12T19:29:07.7133333+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
3 answers One of the answers was accepted by the question author.

Does telling Google that I don't want them to back up my photoes stop one drive from doing it?

I've just had a set up your computer thing after starting and I had to tell the set up if I wanted Google to keep backing up my photos. I clicked the no, because OneDrive does all that, there is no need for anybody else to do it as well. Now I've had to…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-11-10T14:57:49.73+00:00
Chris Slade 20 Reputation points
accepted 2026-11-10T16:37:12.65+00:00
Chris Slade 20 Reputation points
1 answer One of the answers was accepted by the question author.

Onedrive pictures

I do not what Onedrive to send me pictures every so often of what happened in the past. How to unsubscribe?

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-11-09T10:21:42.6+00:00
Francois Graaff 20 Reputation points
accepted 2026-11-09T10:22:45.02+00:00
Francois Graaff 20 Reputation points
2 answers

ONE DRIVE ISSUES

One Drive tells me it is full at less than 1 TB. I pay for Microsoft 365 which gives me 5 TB free. How do I make OD recognize that I have plenty of storage. This is causing me alot of issues

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-11-06T13:57:38.1166667+00:00
Joy-JJ L 0 Reputation points
answered 2026-11-06T14:33:51.4466667+00:00
EmilyS726 279.8K Reputation points Independent Advisor
2 answers

OneDrive synchronization issues

The sync indicator in OneDrive won't go away. I checked and found a file named ".2F88A1A6-5E0D-4D38-9F7B-8E28D98A6E5C" that is stuck in a continuous upload state.

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-11-04T05:38:33+00:00
MiiX_CAT 0 Reputation points
answered 2026-11-04T06:40:42.2166667+00:00
SD - IA 183.1K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

OneDrive Embeded View - error with "odsp.react.lib"

Hi! For a few days now we are unable to view any document in Embeded View. The EmbedView's RequireJS configuration references odsp.react.lib-f74dfea2, but the CDN returns 404 error…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-08-24T11:35:55.26+00:00
Sławomir Poprawa 30 Reputation points
commented 2026-11-02T14:48:28.42+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator
2 answers

Personal Vault

I can't open personal vault - All my files that i saved on my personal vault are no longer appearing.

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-28T20:38:35.4466667+00:00
Sello Hlalele 0 Reputation points
answered 2026-10-29T03:32:34.2366667+00:00
GsN5034 - IA 80,095 Reputation points Independent Advisor
1 answer

CONTA BLOQUEADA, ARQUIVOS SEQUESTRADOS, MESMO COM ASSINATURA OFICIAL INSTALADA EM OUTRA CONTA

Eu tinha uma assinatura Micrsoft 365 com email [Nota do moderador: Informações pessoais removidas]@gmail.com e a assinatura expirou por erro no pagamento, consequentemente a minha conta ficou bloqueada, nenhuma senha funcionava e nãso havia nennhuma…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-24T17:07:42.4833333+00:00
Arnóbio Freire Pankararu 0 Reputation points
commented 2026-10-28T00:41:25.7366667+00:00
Xavier-D 14,535 Reputation points Microsoft External Staff Moderator
1 answer

Tengo Microsoft 365 personal y one aparte

Buenas tardes, pago Microsoft 365 y aparte almacenamiento en la nube one drive. Cómo puedo hacer para almacenar todo con mis suscripción a Microsoft y no pagar doble suscripción?

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-27T21:00:41.96+00:00
Karen Fernandez 0 Reputation points
answered 2026-10-27T23:11:24.73+00:00
Brian Tillman 28,295 Reputation points Independent Advisor
2 answers

I payed my subscription its not gone throughout my storage keeps saying to upgrade.

Check my account pls its not showing in my storage ....

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-27T01:18:16.4066667+00:00
Christine Stewart 0 Reputation points
answered 2026-10-27T02:29:47.8566667+00:00
SD - IA 183.1K Reputation points Independent Advisor
2 answers

How to sync OneDrive across multiple devices that have different email accounts

I have one PC that has a Microsoft account with an old email address, and a new PC that I set up under a new email address. What is the best way to sync the OneDrive accounts to pull the information from the old PC to the new PC? I tried updating the…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-24T07:31:10.6666667+00:00
Kevin 0 Reputation points
edited an answer 2026-10-24T14:29:18.6966667+00:00
EmilyS726 279.8K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Unsyncing my personal account with TTU.

I have a personal MS 365 account; however, it is currently synced with the university's MS 365 account.

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-24T00:09:56.29+00:00
Beatrice L Dudley 20 Reputation points
accepted 2026-10-24T00:12:53.28+00:00
Beatrice L Dudley 20 Reputation points
2 answers

Error managing onedrive access

I am trying to manage access for a shared folder, and I am getting the following error message. CorrelationId: [Moderator Note: Personal Info Removed] 

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-21T02:51:35.2966667+00:00
Thomas George 0 Reputation points
edited a comment 2026-10-23T01:39:10.4533333+00:00
Xavier-D 14,535 Reputation points Microsoft External Staff Moderator
2 answers

Missing Onedrive files

Several files that I synced to Onedrive are now gone. I have not accessed them in several months but know when I go to the folders several files are missing. Please help!

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-21T04:48:26.1966667+00:00
Neal Squires 0 Reputation points
edited an answer 2026-10-21T05:54:27.5+00:00
GsN5034 - IA 80,095 Reputation points Independent Advisor
1 answer

Microsoft 365 Family — Will U.S. Subscribers Receive the Additional 5 TB of Free OneDrive Storage in 2027?

I recently received an email from Microsoft announcing upcoming changes to Microsoft 365 Family subscriptions, including a change from 1 TB of OneDrive storage per person to 2 TB of shared family storage. The email also states that subscribers in…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-15T21:12:15.9533333+00:00
Haim L 0 Reputation points
commented 2026-10-21T00:17:34.0333333+00:00
William Li 11 Reputation points
2 answers

Payment Issues Cloud Storage

Hello, I am trying to add/buy more cloud storage. I add all my bank details, that I use everyday to make online payments and purchases. It keeps telling me to make sure all my details are correct. However, all my details are correct. Can you…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-19T03:17:51.5666667+00:00
Thato Lesoro 0 Reputation points
commented 2026-10-19T09:35:07.6433333+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator
2 answers

Shared OneDrive folder shows "Can Edit" permissions, but I cannot move or delete files

Hello, I have been experiencing an issue for a long time with a shared OneDrive folder, and I would like to understand why it happens and how to resolve it. The folder owner has shared a folder with me and has confirmed that I have "Can Edit"…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-14T09:31:28.7+00:00
Gemma Ferres 0 Reputation points
commented 2026-10-19T08:58:06.6866667+00:00
Kai-H 31,165 Reputation points Microsoft External Staff Moderator
2 answers

Technical problems about OneDrive sharing folder to another person

I shared a file on onedrive to others by link and also add others Microsoft account, but the other person can't found the file on it's OneDrive account, whether it is a web version or an application. My interface shows that I have shared it to the…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-12T07:23:48.0433333+00:00
Thomas Lai 0 Reputation points
commented 2026-10-18T14:57:48.6966667+00:00
Thomas4-N 23,505 Reputation points Microsoft External Staff Moderator
2 answers

I need to talk to an agent about my one drive

I need to talk to an agent about my one drive. It's not connecting since the upgrade to win 11

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-16T11:46:06.0833333+00:00
Donna ME 0 Reputation points
answered 2026-10-17T06:13:23.3133333+00:00
GsN5034 - IA 80,095 Reputation points Independent Advisor