664 questions with Microsoft 365 and Office | OneDrive | For business | Other tags

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2 answers

Access denied

Access Denied This page has been blocked as it violates the Acceptable Use Policy located in the Terms of Use. If you believe this is a mistake, please contact our Support team using M365 Admin Center for further assistance. I can't access or restore my…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-30T15:45:26.63+00:00
Isaiah Langer 0 Reputation points
edited the question 2026-05-30T17:06:14.22+00:00
Ryan-N 13,335 Reputation points Microsoft External Staff Moderator
2 answers

SharePoint folder download stops at ~40 MB for external users – files corrupted or incomplete

Title: SharePoint folder download stops at ~40 MB for external users – files corrupted or incomplete Details: I am an external user (student at Chonnam National University, Korea) who was granted access to a shared OneDrive/SharePoint folder by a…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-27T03:27:32.06+00:00
ERNIYAZOV SARVARBEK 0 Reputation points
commented 2026-05-30T12:14:57.7533333+00:00
ERNIYAZOV SARVARBEK 0 Reputation points
1 answer

Power Automate - Flow running

Firstly, i would like to explain my flow that used in PowerAutomate. This is to approve the document by upload the attachment in Onedrive folder then they will run the flow automatically to the approver but i have checked the flow history they are issued…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-27T08:05:05.2133333+00:00
Pichamon Rouydee (AAFTH) 0 Reputation points
commented 2026-05-29T02:09:22.8233333+00:00
Pichamon Rouydee (AAFTH) 0 Reputation points
2 answers

Not able to use the file as is

I'm not able to use this particular file since a few days and it's creating barrier in my work. Can you please fix this I tried Unblocking all the macros from the macros settings as well.

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-27T06:08:45.71+00:00
Mirza Sara Ali 0 Reputation points
commented 2026-05-28T07:27:41.61+00:00
Darren-Ng 10,455 Reputation points Microsoft External Staff Moderator
1 answer

How to switch between OneDrive accounts please

I would like to know how to switch between my Microsoft OneDrive accounts please.

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-27T20:43:49.6933333+00:00
GS - Personal 0 Reputation points
answered 2026-05-27T21:22:09.2766667+00:00
John Jefferson Doyon 71,160 Reputation points Independent Advisor
2 answers

Provide OneDrive Access

Hi All, I was unable to restore the OneDrive of a former employee because the account lets say user1 no longer has a license assigned after leaving the company. I initially tried granting access using the following command, but received the error…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-22T11:29:13.8833333+00:00
Glenn Maxwell 13,761 Reputation points
commented 2026-05-23T14:40:07.76+00:00
Liora D 15,800 Reputation points Microsoft External Staff Moderator
1 answer

I'm not able to see the sync status on my one drive app

I'm not able to see the sync status on my one drive app

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-21T04:40:31.5366667+00:00
Naga Mohan Vamsi Boorada 0 Reputation points
edited a comment 2026-05-22T15:05:07.2533333+00:00
Nam-D 3,865 Reputation points Microsoft External Staff Moderator
2 answers

Alternative Options for Getting 5 TB OneDrive Storage Per User Apart from OneDrive Plan 2 and Microsoft 365 E3

We have a requirement to provide 5 TB OneDrive storage per user for a customer. As per our understanding: OneDrive for Business Plan 2 was one of the available options earlier. For Microsoft 365 E3, OneDrive storage is 1 TB by default and can be…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-21T13:54:31.4+00:00
Yogesh K 0 Reputation points
edited an answer 2026-05-22T06:52:49.75+00:00
Rin-L 20,520 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive question

A user had shared 50+ OneDrive files with various teams before their UPN changed. Post‑change, several coworkers complain that shared links no longer work. Which of the following statements are TRUE? Select all that apply: (5 Points) Links…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-20T15:36:24.8933333+00:00
Manasa Daitha 0 Reputation points
commented 2026-05-21T22:57:36.8966667+00:00
Ruby-N 11,730 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft stopped my subscription without informing and I lost valueable data of 10+ years

As title says, I had a recurring subscription for onedrive business plan of 1TB. It worked fine till last feb. Microsoft suddenly stopped it in feb without any email or communication, I just found out about it today when I was not able to login to one…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-21T16:29:04.4666667+00:00
Prabh 0 Reputation points
answered 2026-05-21T17:42:32.9133333+00:00
Jay Tr 12,290 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

"503 SERVICE UNAVAILABLE" every time I try to get to OneDrive on my web browser

Hello! I'm using Ubuntu 26.04 and Firefox 150.0.3 (64-bit) and need to fetch files from my OneDrive and, sometimes, edit them using my Office365 account. Problem is, although I can log in to the Office365 and use all other tools with my sign-in data,…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-19T12:35:09.5133333+00:00
Cesar Groh 20 Reputation points
edited the question 2026-05-20T10:48:30.89+00:00
Daniel-Vo 6,005 Reputation points Microsoft External Staff Moderator
2 answers

How do I recover corrupted .zip files that OneDrive produced?

I downloaded some files from a shared folder as .zip archives as there were many of them (too long to download one by one). All the .zip files downloaded successfully, but when I tried to unarchive them a day later, they were all corrupted. The original…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-14T20:05:44.0233333+00:00
commented 2026-05-15T19:27:57.56+00:00
Ryan-N 13,335 Reputation points Microsoft External Staff Moderator
1 answer

How to fix Onedrive sync issue

Help please I am getting the following error message: Correlation Id: [Moderator note: personal info removed]  Timestamp: 2026-05-09T03:44:45.000Z DPTI: [Moderator note: personal info removed] Message: The credential is invalid. Unexpected sub status…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-09T03:50:13.4833333+00:00
James Ramalinga 0 Reputation points
commented 2026-05-13T14:04:02.78+00:00
Demi-N 17,070 Reputation points Microsoft External Staff Moderator
1 answer

One Drive Issue

I have always an issue with OneDrive, it keeps showing looking for changes and since then the synchronization is paused.

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-08T07:37:16.9566667+00:00
Mohamed Ahmed Elsayed Ali 0 Reputation points
commented 2026-05-11T01:10:07.93+00:00
Alina Le 1,940 Reputation points Independent Advisor
2 answers

Unable to access One Drive on web app - Error message "attempting to perform an unauthorised operation."

Hi, I have been using Outlook and One Drive via the web app for months for work via my organisations business account. Recently, I have been unable to access One drive via the web app and get the error message "attempting to perform an…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-07T21:55:44.1+00:00
Heather Morton 0 Reputation points
commented 2026-05-08T17:23:43.6333333+00:00
Alexis-NG 16,185 Reputation points Microsoft External Staff Moderator
2 answers

My OneDrive Account is showing Access Denied while opening

Dear Support Team, I am writing to report an issue I am facing when attempting to open OneDrive in my Microsoft 365 E5 subscription account. Upon accessing OneDrive, the following message appears: "Access Denied This page has been blocked as it…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-05-07T12:37:30.34+00:00
Aslam Khan 0 Reputation points
edited an answer 2026-05-07T14:09:04.02+00:00
Demi-N 17,070 Reputation points Microsoft External Staff Moderator
1 answer

LOST FILES

We have noticed that some files we previously saved are no longer available. When we went back to locate them, they were missing despite not having been deleted. We would appreciate your assistance in determining whether it is possible to recover these…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-04-30T17:31:02.75+00:00
Human Resources 0 Reputation points
edited an answer 2026-05-06T19:41:14.9+00:00
Ruby-N 11,730 Reputation points Microsoft External Staff Moderator
2 answers

Message 404 in one drive file

I need instructions on regaining access on a one drive file. I'm getting a 404 Fle not found error on this file [Moderator note: personal info removed]

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-04-23T20:39:53.5366667+00:00
Mark Arrow 0 Reputation points
commented 2026-04-27T22:43:18.3666667+00:00
Killian N 1,140 Reputation points Independent Advisor
4 answers

OneDrive data permanently deleted, but user could still access it days earlier - is any deeper review still possible?

We are seeking guidance on a Microsoft 365 / OneDrive for Business data-loss case and would appreciate any technical insight. Timeline: A user had Microsoft 365 Business Basic. The subscription expired on 20 Dec 2025. The user reportedly was still…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-04-20T17:14:32.96+00:00
Alvin Xuan 0 Reputation points
commented 2026-04-24T15:36:36.17+00:00
Alexis-NG 16,185 Reputation points Microsoft External Staff Moderator
2 answers

Is bulk restore possible after retention policy enforcement deletes files from OneDrive Preservation Hold Library?

Hi all, We are experiencing an issue related to retention policies and the OneDrive Preservation Hold Library, and would appreciate some technical clarification and possible recovery options. Environment: Platform: OneDrive for Business (part of…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-04-24T07:56:38.4+00:00
Jason Zhao 0 Reputation points
answered 2026-04-24T08:03:02.8+00:00
Vasil Michev 127K Reputation points MVP Volunteer Moderator