2,202 questions with Microsoft 365 and Office | Install, redeem, activate | For home | MacOS tags

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Cannot install Microsoft 365 and Office

The installer appears to work. But, when I download a power point or word document, it says that I still have the 2019 version and asks that I install the new one.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-28T20:03:56.4+00:00
Terry Surles 0 Reputation points
answered 2026-05-28T20:39:15.3766667+00:00
EmilyS726 234.5K Reputation points Independent Advisor
2 answers

’m trying to redeem a Microsoft 365 product key for my Mac and get: “Please come back later to redeem your product key.” Error Code: TooManyRequests Correlation Id: 82e703f0-1ee3-4cbd-a7a7-6c2a904b761f Timestamp: 2026-05-28T03:27:34.111Z The store confirm

I’m trying to redeem a Microsoft 365 product key for my Mac and get: “Please come back later to redeem your product key.” Error Code: TooManyRequests Correlation Id: 82e703f0-1ee3-4cbd-a7a7-6c2a904b761f Timestamp: 2026-05-28T03:27:34.111Z The store…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-28T03:48:12.5133333+00:00
SAUMITRA KAR 0 Reputation points
answered 2026-05-28T14:21:28.16+00:00
Bob Jones AKA CyberTaz MVP 435.7K Reputation points
1 answer

utliser office famille après le téléchargement et le paiement sur le site microsoft

J'ai acheté sur le site microsoft la version famille de office. je l'ai téléchargé sur mon macbookair. quand je veux ouvrir word maintenant je n'ai pas d'autre choix que d'acheter maintenant en plus 365 alors que j'ai payé pour un famille

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-27T17:29:50.8366667+00:00
Jean-Michel Lebas 0 Reputation points
answered 2026-05-27T18:10:31.58+00:00
Gunasekar N 68,335 Reputation points Independent Advisor
1 answer

Microsoft site issues

I recently erased and reloaded my MacBook hard drive. Everything is working well Except Microsoft. I am trying to download my 365 subscription and it tells me there are too many users and try again later. Every work around I try does not allow me to…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-27T17:07:59.14+00:00
Richard McGowan McGowan 0 Reputation points
edited an answer 2026-05-27T17:17:35.8166667+00:00
Bulldog 2,195 Reputation points
3 answers

why is my product key not working to install Microsoft 365

product key is not working to install Microsoft 365

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-11-28T19:43:15.83+00:00
Mary DeLaRosa 0 Reputation points
commented 2026-05-26T19:01:27.3633333+00:00
Greg Brooks 0 Reputation points
2 answers

install office365 family share on a macbook

how do I install office365 family share on a MacBook?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-26T14:56:34.1+00:00
Fuhr, Peter 0 Reputation points
answered 2026-05-26T15:43:04.95+00:00
Gunasekar N 68,335 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Office 2024 with Apple Silicon chip and MacOS 28

Hello, Apple has stated that MacOS 28 will no longer support Rosetta, which is necessary for Intel-based applications to run on MacOS. I currently have Office 2016, which is an Intel-based application on MacOS. Looking at purchasing Office 2024, it looks…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-26T13:35:39.1833333+00:00
Susan H 20 Reputation points
accepted 2026-05-26T14:26:54.69+00:00
Susan H 20 Reputation points
3 answers

Redeemed costco 12 month offer with extra 3 months, but not seeing extra 3 months

Purchased 365 from costco online where description reads: "Unlock 3 extra months with credit card on file to get 15 months for the price of 12". I have my card on file, with recurring billing but my subscription still saids expires in exactly…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-12T19:53:09.8433333+00:00
LeslieHuang-0409 0 Reputation points
commented 2026-05-26T07:09:01.67+00:00
Xavier-D 8,585 Reputation points Microsoft External Staff Moderator
1 answer

how to switch back from office 365 to office 2019 on macbook

how to switch back from office 365 to office 2019 on macbook?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-02-02T14:31:35.6133333+00:00
Vimal Tripathi 0 Reputation points
commented 2026-05-25T16:18:56.01+00:00
Balle CC 0 Reputation points
1 answer

Plan upgrade did not occur.

159 / 5.000 I upgraded my 365 Family account to premium, the amount was charged to my credit card, but my account did not change to Microsoft 365 Premium.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-25T01:22:53.23+00:00
ulysses Hideo akamine 0 Reputation points
answered 2026-05-25T02:00:10.8+00:00
Tin Luna 25,165 Reputation points Independent Advisor
2 answers

Can't download

I keep getting this message: Safari can't resume this download. The file “Microsoft_365_and_Office_16.109.26051717_BusinessPro_Installer.pkg.download” doesn’t appear to be a valid download file.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-24T19:27:52.1033333+00:00
C H 0 Reputation points
answered 2026-05-24T23:07:21.4666667+00:00
Stefan Blom 341.3K Reputation points MVP Volunteer Moderator
2 answers

Where do I Download Microsoft Office 2021 for Mac

I need to download the installation file for Office 2021 for Mac, where do I find the installation file online?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-20T17:17:12.95+00:00
Paul Jacobsen 0 Reputation points
commented 2026-05-24T20:45:19.3966667+00:00
Martin Royal 0 Reputation points
4 answers

Redeeming Office Home 2024

I have an outlook email account. I purchased Office Home 2024 on 21 May 2025 on a googlemail email which appears as an alias on my Microsoft account. I wish to reinstall Office Home 2024 onto a new mac. How can I do it? I have moved the Office Home 2024…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-20T14:26:27.9666667+00:00
Ferdynand Pielak 0 Reputation points
commented 2026-05-24T17:53:58.6766667+00:00
Stefan Blom 341.3K Reputation points MVP Volunteer Moderator
2 answers

How dcani install my account and software on my macbook pro as my second laptop?

What are the steps for me to install Microsoft 365 from my account on my second laptop a macbook pro?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-24T14:25:18.5766667+00:00
Gpmcnally7 Gpmcnally7 0 Reputation points
answered 2026-05-24T14:57:17.9966667+00:00
EmilyS726 234.5K Reputation points Independent Advisor
2 answers

I bought Microsoft Office 2024 but my apps is still showing view only

Hello! I just bought Microsoft Office 2024. Went ahead and uninstalled old apps and reinstalled apps via the purchase i made. however, when i open the apps (like excel), i logged in and it is saying my account only has a view only.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-22T23:31:30.9033333+00:00
Kiamco, Mia Mae 0 Reputation points
edited a comment 2026-05-24T03:48:41.2266667+00:00
Norah-L 6,685 Reputation points Microsoft External Staff Moderator
2 answers

Office 2024 installs Microsoft 365 instead

I purchased Office Home & Business 2024 for Mac. The product key is already redeemed to my account, but every time I install it, it installs Microsoft 365 and asks me to subscribe instead of activating my purchase. [Tag moved from: Microsoft 365 and…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-21T00:35:34.5033333+00:00
Kevin Farrell 0 Reputation points
commented 2026-05-24T02:48:58.1033333+00:00
Norah-L 6,685 Reputation points Microsoft External Staff Moderator
2 answers

I get an error that says: "Invitation redemption failed;

I received an email from my organization to register for a website. I clicked on the link to register for the site. When I get to the site I sign in with my email address and a single-use code I received via email from Microsoft. Then I get a message…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-23T23:57:51.6666667+00:00
Jennifer G 0 Reputation points
answered 2026-05-24T02:48:54.95+00:00
Diana Mariz 8,685 Reputation points Independent Advisor
1 answer

Are you guys crooks?

Is your business model just to steal peoples money and not give them the product they purchased? Your install software says it is for office 2024 but it installs the office 365, which requires you to purchase a yearly subscription service. It will not…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-23T21:23:00.4533333+00:00
Lannette Nielson 0 Reputation points
answered 2026-05-23T21:30:57.1233333+00:00
Lannette Nielson 0 Reputation points
2 answers

New office 2024 install

I have just p-urchased and installed office 2024 for mac. I cannot write new files or update older files. I have read only access. I don't understand how to go about getting thi.s new purchase 194.00 with tax to work.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-21T19:55:00.9733333+00:00
Laurie Brockman 0 Reputation points
commented 2026-05-23T21:15:58.91+00:00
John Jefferson Doyon 71,160 Reputation points Independent Advisor
2 answers

How to use Microsoft Word with one-time license code in my mac

Hello, I currently have a one-time license 20 digit code for Microsoft Office ProfessionalPLUS 2019, but i can not make it work on my macbook pro (mac os 13.7.8 from 2017). I was told to get a Microsoft Office 2019 Home and Business license instead. If…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-10T13:01:03.83+00:00
Madelyne Patiño 0 Reputation points
commented 2026-05-23T09:33:00.5633333+00:00
Madelyne Patiño 0 Reputation points