10,238 questions with Microsoft 365 and Office | Install, redeem, activate | For business | Other tags

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Entra joined devices and access to local resources

Hi everyone, we have moved to MS365 and are now operating in a Hybrid environment, we have computers that are "Microsoft Entra hybrid joined." I would like to gain a better understanding of how new devices that are solely joined to Entra ID…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-10T14:24:57.78+00:00
Amir-G 61 Reputation points
answered 2026-09-10T15:31:13.3633333+00:00
Daniel-Vo 6,275 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

not able to install office (Solved)

Hello I'm trying to install office after I deleted the office 2021 and I deleted all the apps of Microsoft (LTSC, Visio and Project) and its not able to get installed, also get help app is not showing any sloution

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-10T12:50:31.5+00:00
Afif 0 Reputation points
commented 2026-09-10T13:49:40.1933333+00:00
Aetherin 1,465 Reputation points Independent Advisor
1 answer

Customizing PCASE Status reason column - how to change fill colour?

We used to be able to customize the fill colour, or remove the fill colour, from the Status Reason boxes on PCASE. It appears that is no longer an option. As the fill is dark blue for "in progress" and "finalize" it is difficult…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-08T19:53:18.1633333+00:00
Renay 0 Reputation points
edited the question 2026-09-10T07:14:20.6+00:00
Jade Ng 15,310 Reputation points Microsoft External Staff Moderator
1 answer

i have a global admin quesstion

I signed up as a personal account but now want to connect to a provider with integration that requires a global admin approval

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-08T01:42:20.1466667+00:00
Adel Daoud 0 Reputation points
commented 2026-09-09T07:49:42.3366667+00:00
Helen Luu 2,785 Reputation points Independent Advisor
2 answers

Cloud Flow Delete Activity Is Visible, but No Audit Record Is Generated

Hi Microsoft Team, I am working with Cloud Flows and auditing in Power Automate / Dataverse. I noticed the following behavior: When a Cloud Flow is created, the corresponding audit record is generated successfully. When a Cloud Flow is edited/updated,…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-08T03:57:52.2066667+00:00
Sujith 5 Reputation points
commented 2026-09-09T07:40:14.0466667+00:00
Ana Le 2,345 Reputation points Independent Advisor
2 answers

How to active Office 2016 via KMS if the Office KMS count value is less than 5 （Emergency）

C:\WINDOWS\system32>cd C:\Program Files (x86)\Microsoft Office\Office16   C:\Program Files (x86)\Microsoft Office\Office16>cscript ospp.vbs /sethst:10.197.111.84 Microsoft (R) Windows Script Host Version 5.812 Copyright (C) Microsoft Corporation.…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-07T08:54:36.7966667+00:00
Sun Shengwei (XC-CE/EBS-CN) 0 Reputation points
commented 2026-09-08T07:35:11.8+00:00
Helen Luu 2,785 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Can't complete my Microsoft Partner Center registration site access error (dopht=101)

Hello I'm trying to sign up for the Microsoft Partner Center, but when I choose how to collaborate, I encounter the following error: "Can't access the site" I use Opera, Google, Microsoft Edge I have tried incognito mode and cleared the cache…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-08-11T23:23:05.08+00:00
Green Isabelle 20 Reputation points
edited an answer 2026-09-07T17:21:12.2466667+00:00
BabybooHN 3,040 Reputation points Independent Advisor
1 answer

Help me recover the administrator account after a system update.

Help me recover the administrator account after a system update. I cannot log back into my account and don't know what to do, I am the only administrator, so please help me restore access.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-08-10T04:10:00.28+00:00
Walker Leo 0 Reputation points
edited an answer 2026-09-07T09:26:47.5333333+00:00
BabybooHN 3,040 Reputation points Independent Advisor
1 answer

Microsoft Excel not allowing me to sign in

I have Microsoft Office subscribtion and it's been working fine. Not sure what happened all of a sudden now I am not able to save the files, and it says I have been logged out. And when I try to login it says "An unknown error has occurred. The…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-06T00:01:58.8033333+00:00
Kranti Potluri 0 Reputation points
commented 2026-09-07T09:20:42.3566667+00:00
Hani-Ng 1,130 Reputation points Independent Advisor
1 answer

Microsoft Exchange account issues in Apple Mail on macOS.

Hello, Support Team I will try to explain the issue as briefly and clearly as possible. When adding a Microsoft Exchange account to Apple Mail, we are experiencing the following problems: The search function does not work properly on macOS. At the same…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-08-21T10:06:14.8666667+00:00
Giorgi Bebiashvili 0 Reputation points
edited the question 2026-09-07T07:57:22.1+00:00
Daniel-Vo 6,275 Reputation points Microsoft External Staff Moderator
1 answer

Orphaned Dataverse Field

Hi, I have deleted a field but its still sitting under table without any display name, unable to delete or modify the field. Getting below error code. Record Is Unavailable The requested record was not found. If you contact support, please provide the…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-05T10:32:45.2233333+00:00
Reto Kai 0 Reputation points
edited the question 2026-09-06T05:36:24.8466667+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Authenticator after phone CPU/motherboard repair

Microsoft Authenticator after phone CPU/motherboard repair My Android phone stopped working due to a hardware issue. The repair technician is working on the motherboard and may replace the CPU/processor, but as far as I understand, the entire motherboard…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-03T05:35:23.39+00:00
Janany I 0 Reputation points
edited a comment 2026-09-04T09:36:51.79+00:00
Ana Le 2,345 Reputation points Independent Advisor
1 answer

Payment application

How do I ascertain what vendor invoices are paid from a payment?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-01T17:20:45.2233333+00:00
Suzanne Chow 0 Reputation points
commented 2026-09-02T19:30:07.6766667+00:00
Ryan-N 15,555 Reputation points Microsoft External Staff Moderator
1 answer

Document with esignature issues for external users

So i have setup the pay as you go, set up the b2b stuff, done a word document with an esignature, sent it to an external user. When external user gets document, asks for email verification, that's OK, but then requests a Microsoft login to proceed. How…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-08-10T12:27:00.52+00:00
mark Thompson BR 0 Reputation points
edited a comment 2026-09-02T16:18:19.32+00:00
Aetherin 1,465 Reputation points Independent Advisor
1 answer

not able to see the tables in PowerBi

Why am I not able to see the tables in PowerBi since you changed your site?

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-01T19:49:02.6533333+00:00
Lee, James D 0 Reputation points
answered 2026-09-01T20:05:42.3966667+00:00
Ryan-N 15,555 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Activate Microsoft Office Professional Plus 2016 After Windows Upgrade

Hello Microsoft Support, I purchased Microsoft Office Professional Plus 2016 for 1 PC in 2019 through an online marketplace. I successfully installed and used the software on my laptop for several years. Recently, after upgrading/reinstalling Windows, I…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-01T09:01:33.7366667+00:00
vikrant joshi 0 Reputation points
answered 2026-09-01T09:37:00.57+00:00
DaveM121 (2) 16,065 Reputation points Volunteer Moderator
2 answers

Teams Room Room License \No license found

My Microsoft Teams room is showing that no room license is found but the room is assigned a license. I have removed and readded the license. I have changed the license form Teams Room Pro to basic. Then changed it back rebooted the devices several times…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-08-06T19:49:28.16+00:00
Dayshanon Barker 0 Reputation points
edited a comment 2026-08-31T04:35:51.49+00:00
Davinder 20 Reputation points
1 answer

Privacy regarding Copilot Chat

Hello, The employees in our company have a Microsoft O365 E3 license, not a specific M365 Copilot license. If our employees now want to use the Copilot Chatand "question" internal company documents, can this be done without hesitation if the…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-08-28T16:31:11.2266667+00:00
Mercer Kaia 0 Reputation points
commented 2026-08-29T20:16:48.23+00:00
Ivory 1,155 Reputation points Independent Advisor
1 answer

Reactivation of Office Professional Plus 2021

Hello, my name is Tim. I moved my hard drive to a brand new motherboard yesterday because for the second time in a year, my motherboard failed and now Microsoft Office Professional Plus 2021 says most features will be disabled on Saturday 28 of August…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-08-26T10:35:18.45+00:00
Timothy Rochford 0 Reputation points
commented 2026-08-28T13:00:44.1066667+00:00
Demi Nguyen 1,585 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to Disable/Enable Copilot in an office Package

We are currently using Microsoft 365 Apps for Enterprise Version 2607 (Build 20228.20188) Monthly Enterprise Channel. We would like to have the option to enable or disable Copilot within the Microsoft 365 applications; however, the "Enable…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-08-27T10:18:28.02+00:00
Jay Jones Garlejo 40 Reputation points
commented 2026-08-27T14:03:32.92+00:00
Helen Luu 2,785 Reputation points Independent Advisor