5,827 questions with Microsoft 365 and Office | Install, redeem, activate | Other | Other tags

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I lost the email containing my Microsoft Office product key

I have lost the email containing my Microsoft Office product key. How do I retrieve it please?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-30T23:05:57.1033333+00:00
ann laken 0 Reputation points
answered 2026-05-30T23:43:34.09+00:00
Estrella721 38,820 Reputation points Independent Advisor
2 answers

whiteboard mikrosoft

i cannot open up a board , there is an indicate that my older frames are using an older

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-29T08:32:05.4+00:00
MARY-ELEFTHERIA CHRISTODOULOU 0 Reputation points
answered 2026-05-29T09:15:41.37+00:00
Sumit D - IA 169.4K Reputation points Independent Advisor
3 answers

"I've installed Office, but I can't activate it."

"I've installed Office, but I can't activate it." * Moved from [Microsoft Edge › Microsoft Edge development]

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-01-12T11:06:52.45+00:00
Gaurav Kalsait 5 Reputation points
commented 2026-05-29T01:41:00.47+00:00
peter dugovics 0 Reputation points
4 answers

how to REACTIVATE AND authenticate my existing Office 2019 product when replacing my PC?

컴퓨터를 새로 교체하여 기존에 구입한 Office Home & Business 2019 제품을 제품키로 입력하고 설치했으나, 기존 PC에서 오피스를 삭제했음에도 최대 활성화 수에 도달했다고 제품 인증이 안 되고 있음. 도움말에 전화인증을 하라고 해서 시도했으나, 자꾸 온라인으로 유도함

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-27T01:55:22.0066667+00:00
Collective CR 0 Reputation points
commented 2026-05-28T06:51:34.68+00:00
Kai-H 18,195 Reputation points Microsoft External Staff Moderator
2 answers

AI credits

I recently purchased Microsoft 365 Premium . ....mostly just to get the AI credits for altering photos. But my computer still says that I have no credits available. When do I receive credits from my Microsoft 365 Premium purchase?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-24T06:06:40.6166667+00:00
Millie Frieden 0 Reputation points
answered 2026-05-24T10:15:47.3233333+00:00
paulr0511 45,145 Reputation points Independent Advisor
1 answer

Mircrosoft 365

I used Mycode27 on Groupon to obtain a once time purchase for Microsoft 365. I have changed by mind and have renewed by subscription to Microsoft 365 but it does not work. Need help fixing the problem. thanks

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-22T18:59:04.4466667+00:00
Ernest Matthews 0 Reputation points
answered 2026-05-22T19:37:33.8066667+00:00
EmilyS726 234.5K Reputation points Independent Advisor
2 answers

My microsoft office 2021 Key is new but i have a issue to activate the key, confirmation id on website but it shows 'Key blocked. Please contact the unit that provided you with the key for assistance' please solve this problem

My microsoft office 2021 Key is new but i have a issue to activate the key, confirmation id on website but it shows 'Key blocked. Please contact the unit that provided you with the key for assistance' please solve this problem.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-22T04:19:13.1133333+00:00
chandrashekhar b 0 Reputation points
answered 2026-05-22T15:45:31.0433333+00:00
DaveM121 882.3K Reputation points Independent Advisor
2 answers

My Microsoft Office somehow cannot reactivate after I send my laptop to a service center

I just bought a new laptop but for some reason the system couldn't detect the GPU so I had to send it to the service center. Before sending it to them, I already activate the pre-installed Microsoft Office and it worked just fine. After the service was…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-16T13:33:59.0266667+00:00
Nana 0 Reputation points
edited the question 2026-05-22T13:03:15.24+00:00
Krisztina Kiss 0 Reputation points Admin
2 answers

reinstalling office 365 after resetting laptop

I have a subscription to Microsoft Office 365 (family, 5 users), and I need to reinstall it on my laptop after resetting my computer. Please advise how I should proceed. Regards, MILE

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-16T08:31:57.0933333+00:00
Mile Butkovic 0 Reputation points
edited the question 2026-05-22T13:02:11.06+00:00
Krisztina Kiss 0 Reputation points Admin
1 answer

Where could I find my product key of my office 365 familiy subscription which is renewed automatically?

Where could I find my product key of my office 365 familiy subscription which is renewed automatically in my account?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-13T21:12:11.5266667+00:00
Donat Keusch 0 Reputation points
edited the question 2026-05-22T11:29:39.5866667+00:00
Krisztina Kiss 0 Reputation points Admin
2 answers One of the answers was accepted by the question author.

how to fix Error Something went wrong. [4vt9f]

how to fix Error Something went wrong. [4vt9f]

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-11T19:50:45.3433333+00:00
Stephen Sturges 20 Reputation points
edited the question 2026-05-21T12:54:45.7333333+00:00
Krisztina Kiss 0 Reputation points Admin
1 answer

Activation

I have just renewed my 365 subscription, but it is still telling me it needs to be activated.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-21T10:51:23.52+00:00
Cliff Ferguson 0 Reputation points
answered 2026-05-21T11:00:31.7166667+00:00
Marcin Policht 90,970 Reputation points MVP Volunteer Moderator
2 answers

Unable to open MS Office 365 apps

when I try to open any Office app I get the following error: C:\Program Files\microsoft Office\root\Office16\AppVlsvSubsystems64.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-09T23:35:54.8733333+00:00
Richard Baskin 0 Reputation points
edited the question 2026-05-21T09:39:05.5966667+00:00
Krisztina Kiss 0 Reputation points Admin
3 answers

Loss Microsoft 365 Subscription- Family Plan

Good morning.  I purchased the Microsoft family plan on the 26th of March this year. At the time, I still had the basic plan running, but I intended to upgrade.  I noticed the upgrade didn't work, so I decided to wait till the basic expires.  I have a…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-20T11:24:29.85+00:00
PHILOMINA ADAMS 0 Reputation points
answered 2026-05-20T11:57:34.63+00:00
DaveM121 882.3K Reputation points Independent Advisor
2 answers

how to fix the license of the microsoft word

i can't access my documents my Microsoft word wants license for me to access it

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-19T12:17:42.0433333+00:00
M Given 0 Reputation points
commented 2026-05-19T12:53:12.23+00:00
DaveM121 882.3K Reputation points Independent Advisor
2 answers

Cannot redeem the product key for Pro plus 2024

Hi there, When I am trying to redeem my product key for MS Office 2024 Pro Plus, I get an error page that says "Service Unavailable. We are currently experiencing technical difficulties. This has happened 4 days ago. I left it then. I have been…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-18T22:29:34.6366667+00:00
Prashant Sahu 0 Reputation points
answered 2026-05-18T23:02:42.8233333+00:00
EmilyS726 234.5K Reputation points Independent Advisor
2 answers

I have tried all the solutions cited in your ai generated response

I have tried all the solutions cited in your ai generated response and they have noy=t fixed my issues. I need to talk with a human technician.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-17T20:57:28.2766667+00:00
GinoPucci-4316 0 Reputation points
answered 2026-05-17T23:49:12.9566667+00:00
John Jefferson Doyon 71,160 Reputation points Independent Advisor
1 answer

Office Activation issues

My Subscription for Office 365 was active and this will renew on 27 Sept 2026 but my office shows you have no active plan available with you

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-17T01:52:59.46+00:00
Panacea Legum Practitioners 0 Reputation points
answered 2026-05-17T02:29:11.95+00:00
John Jefferson Doyon 71,160 Reputation points Independent Advisor
2 answers

purchase of office 24

I recently purchased office professional 2024 and it doesn't work with my operating system so I was wondering if I can switch it out with one that does

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-16T20:03:44.9466667+00:00
Vincent Mims 0 Reputation points
answered 2026-05-16T20:38:46.4333333+00:00
Estrella721 38,820 Reputation points Independent Advisor
2 answers

download office 2024

keep saying service unavailable i have tried different browers and it still doesn't work. it says try again later but it has been hours

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-05-04T19:23:51.93+00:00
Jackie Burrell 5 Reputation points
edited a comment 2026-05-14T06:44:04.96+00:00
Norah-L 6,685 Reputation points Microsoft External Staff Moderator