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I am unable to add a new phone number or change my existing number

I logged in to my Microsoft account. I wanted to change my phone number, But not able to change as I can not add a new number before removing the existing number.

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-09-13T05:37:03.4333333+00:00
Venkatesan M 0 Reputation points
answered 2026-09-13T05:37:18.0766667+00:00

AI answer

0 answers

Artifact Signing Public Trust in Japan: eligibility and documents for unincorporated associations and sole proprietors

I am evaluating Azure Artifact Signing Public Trust for an open-source Windows application developed in Japan, before purchasing a subscription or submitting identity validation. The quickstart lists Japan among supported countries for organizations,…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,258 questions
asked 2026-09-13T05:29:57.01+00:00
Ame Edam 0 Reputation points
1 answer

M365, Outlook password issues in MAC error

Able to login on web with same m365 business account but it's not working on Outlook app on MAC system, tried all keychain etc steps, giving errors ADSTS...20 etc related to authentication need help

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-13T05:28:17.03+00:00
Maxx Blue 0 Reputation points
answered 2026-09-13T05:28:36.56+00:00

AI answer

0 answers

No access to Network

This email is from Microsoft Support in regard to your ticket number: 7108330259 I've heard nothing regarding this ticket.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-13T05:25:47.4466667+00:00
Les Cooley 0 Reputation points
0 answers

Cannot use an AI components on my Copilot+ PC(Surface Pro 12")

I have a Surface Pro 12" which is a Copilot+ PC. I recently got it but the problem is that I can't use any AI components. Only two of them have the version number, while the other 2 are displayed as version 0.0.0.0 Does anyone know how to fix…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-13T05:16:48.3433333+00:00
Peter Ma 0 Reputation points
0 answers

Do I need to subscribe to 365 in order to access MS Exchange for my emails to and from Outlook Classic

A week or so ago, I became aware I could no longer Reply, or Forward emails I received, using Outlook Classic and MS Exchange, with a personal account. I have been paying $4.00/month, for years, for MS Exchange. When I finally got through to MS Help,…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T05:13:06.2333333+00:00
Richard Forman 0 Reputation points
0 answers

My Microsoft account was hacked I can see sign in attempts my other bound third party accounts was hacked over mail.

I am trying to secure my third party accounts , I already changed pw added few mails , even tried authenticator but wasnt able to , I lost my discord and epic account during this compromised period. The hacker deleted my recent mails from outlook so its…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-13T05:11:50.1333333+00:00
Mehmet Hakan Cebeci 0 Reputation points
1 answer

Change the Volume Adjustment Window to Bottom Again..?

Hi, I'm using the latest Windows version. I'm using the volume adjusting dials on my keyboard to change the volume, and it was easy for me to see and adjust the volume because the window that popups when you adjust the voluemwas at bottom. But on recent…

Windows for home | Windows 11 | Settings
asked 2026-09-13T05:02:11.82+00:00
MikuMikuBeaaam 65 Reputation points
answered 2026-09-13T05:38:31.9166667+00:00
DaveM121 929.7K Reputation points Independent Advisor
0 answers

Destination folder access denied you need permission to perform this action

Dear Sir / Mam, I am facing my PC backup data transfer to external hard drive '' Destination folder access denied you need permission to perform this action''. Please help me how can I resolve it.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-09-13T05:02:00.38+00:00
Sachin Rastogi 0 Reputation points
2 answers

my account has been hacked

my other microsoft account has been hacked and email has been changed and now i am unable to access many of my games and other things i was too late to verify the change in email and when i tried to log back in it was too late can i know what i am able…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T05:00:39.53+00:00
Christine Xu 0 Reputation points
answered 2026-09-13T05:39:47.1566667+00:00
Lester Bernard Reyes 84,725 Reputation points Independent Advisor
2 answers

Can't use excel or outlook mobile apps

I'm trying to sign into outlook and excel on mobile, but whenever I try I get hit with a blank white screen that I can't do anything about. So far I have made sure both my device and the apps are up to date, cleared the cache, and reinstalled both the…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-09-13T04:57:49.3433333+00:00
Ben Krick 0 Reputation points
answered 2026-09-13T05:05:10.9333333+00:00
Kien 1,060 Reputation points Independent Advisor
1 answer

i can't receive the code from the authenticator app

everytime i want to sign in i cant receive any message from the authenthicator app so i can sign in. so i always stuck at the number verify while sign in

Microsoft Security | Microsoft Authenticator
asked 2026-09-13T04:57:18.87+00:00
Melvine Octolevino Hutapea 0 Reputation points
answered 2026-09-13T04:57:33.76+00:00

AI answer

1 answer

I signed up for a free trial of Premium Copilot but it has not been applied to my laptop.

I signed up for a free trial of Premium Copilot but it has not been applied to my laptop. My laptop currently uses the profile of my old email and I used a new email for this Copilot upgrade. If this is causing the disconnect, what can I do to fix it?

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-09-13T04:53:05.9333333+00:00
Carlene Ryan 0 Reputation points
answered 2026-09-13T04:53:22.9833333+00:00

AI answer

1 answer

How to recover kids account?

Hi, Recently the computer that my kid use to play minecraft log out of his account. I had lost his password. I fill the form and I am not getting answer from microsoft about the result. is there any way to get back his account? He is joined to family…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-13T04:51:28.8666667+00:00
Wilmer Ariza 0 Reputation points
answered 2026-09-13T04:51:42.0766667+00:00

AI answer

2 answers

Microsoft Rewards and Email change related.

**So i would like to keep things pretty straightforward. I lost access of the email id with which this very account of mine was made. The phone which this one is logged in, is dead and not working anymore. And i have around 31k MS REWARDS points, so is…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,312 questions
asked 2026-09-13T04:47:50.57+00:00
Naman Gladiator007 0 Reputation points
edited an answer 2026-09-13T04:51:57.28+00:00
Naman Gladiator007 0 Reputation points
0 answers

How to transfer data from some columns to rows while keeping other columns unchanged?

I have data in columns A to F, in which A to C column is the general information of batches of data, D, E & F are data of different columns. I want to make it from row to 3 rows, first row: A+B+C+ 1st combination (i.e.D), 2nd row: A+B+C+2nd (ie info…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-13T04:46:12.8066667+00:00
Candy Ip 0 Reputation points
0 answers

Stuck on "You don't currently qualify for a sandbox subscription" for 3+ days, profile complete, GitHub linked

I joined the Microsoft 365 Developer Program and my dashboard shows "Thank you for joining. You don't currently qualify for a Microsoft 365 Developer Program sandbox subscription." This has persisted for 3+ days with no change. My profile is…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-13T04:43:05.68+00:00
Joshua Thompson 0 Reputation points
2 answers

camea issue

I accidentaly uninstalled my camera driver from device manager because my camera is showing no camera are attached

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-13T04:40:03.19+00:00
Mahitha Kakarla 0 Reputation points
commented 2026-09-13T05:31:49.23+00:00
DaveM121 929.7K Reputation points Independent Advisor
2 answers

How to fix PPT failing to function

I recently Inserted SSD chip from which windows is currently booting on. My PPT is failing to function properly. what would you have me do

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-09-13T04:17:04.6066667+00:00
Mutinta Muchaile 0 Reputation points
answered 2026-09-13T05:07:05.39+00:00
DaveM121 929.7K Reputation points Independent Advisor
2 answers

Dark outlines around desktop icons progressing to black screens. Easy fix for old chemistry major?

Hi: I have a weird problem with Windows 11 (Dell Precision 3460 - 1 y/o). A short time after boot-up, if the mouse crosses a desktop folder or file icon, a black square appears around the desktop icon. If I don't do anything, the two screens I have…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-13T04:12:28.8466667+00:00
Admin 0 Reputation points
answered 2026-09-13T04:51:55.57+00:00
EmilyS726 265.1K Reputation points Independent Advisor