A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Identity validation stuck on "In Progress" for over 7 days
Hello, the identity validation for my organisation has been stuck on "In Progress" for more than 7 days.
Artifact Signing
Artifact Signing Public Trust: newly formed US LLC whose sole owner lives in Venezuela — eligible?
Hi! I plan to form a single-member US LLC to publish a Windows desktop app, and I'd like to confirm eligibility for Artifact Signing (Public Trust, organization identity validation) before forming the company. The LLC will be newly formed, with an EIN…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing — Are Dutch sole proprietorships (eenmanszaak) eligible for Organization Public Trust validation?
Hello Microsoft Artifact Signing team, I'd like to clarify the eligibility requirements for Organization → Public Trust identity validation in the Netherlands. Under Dutch law, an eenmanszaak (sole proprietorship) is registered with the Chamber of…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing organization identity validation failed – unable to complete verification
Hello, I am trying to complete organization identity validation for Microsoft Artifact Signing for my Dutch sole proprietorship, Hodos navigatie. I have successfully created an Azure subscription and an Artifact Signing account in the North Europe…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Failed organization validation for Québec sole proprietorship — how to provide registry evidence?
My Azure Artifact Signing Public organization identity validation is Failed. Its details request business documents dated within the past 12 months, but there is no upload control. I operate a registered Québec sole proprietorship under a registered…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer
Azure Artifact Signing: Verified ID presentation fails with HTTP 504/404 after successful identity verification
I'm trying to complete Organization / Public identity validation for Azure Artifact Signing, but the verification repeatedly fails during the Microsoft Authenticator Verified ID presentation step. Environment Azure Artifact Signing, Basic tier Region:…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing: Organization Validation Stuck in Progress for Over a Week
Problem description I am seeking assistance because my organization identity validation for UPCSELL LLC in the Trusted Signing - Preview environment has remained in the 'In Progress' status since October 14, 2026. This delay is preventing me from…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Individual Artifact Signing in United Kingdom
Hiya, I've been reading up on Azure's Artifact Signing accounts for code signing, and I've set up an account in North Europe as new account creations were blocked in West Europe. I saw there are some limitations for public trust certificates for…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing organization validation failed without explanation
We are setting up Azure Artifact Signing Public Trust for Transcensus Ltd, a UK company, to sign the ScriptCue Windows app. The organization validation request was submitted on 1 October 2026. Microsoft requested completion of identity verification…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing individual validation remains Action Required after sharing an existing Verified ID
An individual developer in the United States is setting up Public Trust Artifact Signing on a paid Azure subscription with the Basic signing tier. The signing account is Succeeded, and the owner has the required Identity Verifier role. An earlier request…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
setting up azure artifact signing, the au10tix app wont accept my photo
on the au10tix phone app, i move in and out, and into sunshine and shadow, and put the phone in a holder to avoid shake. it only says oops something went wrong contact you administrator. comsodering microsoft is my administator, the ai support does not…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer
Artifact Signing organization validation failed after successful Verified ID - no reason or support case access
I need a request-specific review of a failed Azure Artifact Signing organization identity validation for Evatech LTD (United States). What happened: I completed the linked credential verification flow. The Microsoft Verifiable Credentials page…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
private escalation to the Artifact Signing Vetting Operations Team
Azure-portal due Basic Support no technical support ticket. Hence, this letter.
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing Public Organization: verification link already used after Face Check failure
We are completing Public Organization identity validation in Azure Artifact Signing. The organization representative's Verified ID presentation returned: "Face Check failed. We could not verify your identity." Opening the verification link…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing serves expired certificate even though profile shows a new Active certificate
Since 10/19/2026, every signing request on my Artifact Signing account fails with "The certificate is expired" / "Failed to sign. Attempts exceeded." Setup: Account in East US, Basic tier, endpoint https://eus.codesigning.azure.net …
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing service still returns expired certificate (Oct 16-19) after profile rotated to new cert
My Artifact Signing account (East US, Basic tier) cannot sign anything. Every sign request fails because the service hands out an expired certificate. Identity validation: Completed, valid until 6/19/2027 Certificate profile (Public Trust): shows a…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing still serves expired certificate after profile renewed - every sign request fails
My Artifact Signing account (East US, Basic tier, Public Trust profile) cannot sign anything. The service keeps using an expired certificate. Identity validation: Completed, valid until 6/19/2027 Certificates renewed every day from 2026-06-19 to…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Support Request: Artifact Signing organization validation remains In Progress after Face Check succeeds; Authenticator response fails HTTP 504
When did the problem start? Description We are completing Organization / Public identity validation for RaidCore, a registered Dutch business (KVK 42141295). The Azure portal still shows In Progress on 23 October 2026. We have attempted the Microsoft…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing organization validation: how to check for a missing requirement after a document upload with Basic support?
Our Artifact Signing organization identity validation remains In Progress after we uploaded the requested domain-ownership evidence on 22 October 2026. The portal shows the document as Uploaded, with no new Action Required instruction. We checked the…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing organization identity validation In Progress since Oct 21, cannot open a support ticket
Hi, Our Artifact Signing organization identity validation has been In Progress since October 21, 2026, with no email and no Action Required. Identity validation ID: 813b1bda-b5c9-4335-81a1-521ea4f674ae Organization: LoveDesk LLC (Wyoming, United…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)