834 questions with Microsoft 365 and Office | Development | Microsoft 365 Developer Program tags

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2 answers

How to resolve a "FraudThrottle.htm#2057" error

I have a Developer environment that I use for building and testing API integrations to M365 products. On Monday at 4:30 AM one of my integrations reported an access error, and then when investigating I now get this error trying to access the Sharepoint…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-04-22T08:29:08.2666667+00:00
Adrian Anastas 5 Reputation points
commented 2026-05-30T04:28:22.19+00:00
Gabriel-N 17,785 Reputation points Microsoft External Staff Moderator
5 answers

OneDrive and SharePoint blocked - FraudThrottle.htm#3082 - Microsoft 365 E5 Developer Program tenant

Hi, I am the Global Administrator of a Microsoft 365 E5 Developer Program tenant ([Moderator note: personal info removed] .com) and my OneDrive and SharePoint have been completely blocked with the following error: Error URL: https://[Moderator note:…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-04-21T15:54:18.6166667+00:00
Rafael JUAREZ 0 Reputation points
commented 2026-05-28T20:26:03.76+00:00
Hin-V 15,085 Reputation points Microsoft External Staff Moderator
2 answers

Request Manual Eligibility Reset – Microsoft 365 Developer Program Account Stuck in Non‑Qualifying State

Hello Microsoft 365 Developer Program Support Team, I am requesting a manual eligibility reset for my Microsoft 365 Developer Program account. My account has been stuck in a non‑qualifying state for over two months, and the eligibility evaluation does…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-27T02:56:49.7566667+00:00
Mike Sterlacci 0 Reputation points
commented 2026-05-28T00:10:26.21+00:00
Teddie-D 16,370 Reputation points Microsoft External Staff Moderator
2 answers

HELP NEEDED: Broken Phone Locked out of Dev Account MS Auth Need to be Recovered

Hi MS Team, I have a dev account that I need to recover. My previous phone with 2FA Auth broke and I now I am unable to access that account without the Auth code. Please help, I have some of my Power BI testing in there. Is there a way to recover my…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-27T08:42:02.81+00:00
Niña Shayne Torres 0 Reputation points
answered 2026-05-27T09:17:51.8533333+00:00
Vergil-V 13,380 Reputation points Microsoft External Staff Moderator
2 answers

Request for Assistance – Unable to Access Microsoft Developer Account with Microsoft Authenticator

Dear Microsoft Support Team, I am currently unable to log in to my Microsoft account because my phone is broken and I no longer have access to the Microsoft Authenticator app. When I try to sign in, the system asks for a verification code or approval…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-25T04:23:44.14+00:00
Phan Duy Thanh 0 Reputation points
commented 2026-05-27T02:48:12.3366667+00:00
Shubham Sharma 16,280 Reputation points Microsoft External Staff Moderator
2 answers

MFA reset request on GA account

Hi Support My device was wiped and lost all data without a backup MFA for the only GA admin for my developer's tenant is on the device authenticator Could you please help with the best course of action to get my GA MFA account reset from…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-23T17:35:13.97+00:00
Damola Ojoniyi 0 Reputation points
edited an answer 2026-05-25T03:28:59.28+00:00
Teddie-D 16,370 Reputation points Microsoft External Staff Moderator
2 answers

Phone number blocked from Microsoft 365 Developer Program signup - need assistance with phone conflict

Category: Microsoft 365 Developer Program I'm a professional consultant specializing in Microsoft 365 and SharePoint Framework development. I need to set up a dedicated developer environment to learn Power Apps Code Apps and create a proof-of-concept for…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-22T23:17:09.39+00:00
Joseph Ackerman 0 Reputation points
commented 2026-05-25T03:13:39.8066667+00:00
Hani-Ng 11,315 Reputation points Microsoft External Staff Moderator
2 answers

Cannot create new E5 sandbox — “Create new subscription” button missing

My previous Microsoft 365 Developer Program E5 sandbox expired on Jan 3, 2025 and was deleted on Mar 4, 2025. The Dev Center dashboard still shows the deleted subscription, but the “Create new subscription” button is missing. I have already: Reset my…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-22T00:37:45.52+00:00
henok ayenew 0 Reputation points
commented 2026-05-25T02:58:19.99+00:00
Teddie-D 16,370 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft 365 Developer Program - Phone number flagged as existing account - no subscription found - error 40901

When attempting to enroll in the Microsoft 365 Developer Program, I receive error code 40901 stating my phone number is already associated with an existing developer account. However when I sign in to the developer program with my account ([[Moderator…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-18T20:35:21.12+00:00
RYAN MONAGHAN 0 Reputation points
commented 2026-05-22T20:36:43.94+00:00
Kai-L 13,705 Reputation points Microsoft External Staff Moderator
2 answers

Thank you for joining. You don't current qualify for a Microsoft 365 Developer Program sandbox subscription.

Hi, I'm having issue with my Microsoft 365 Developer Program, on the dash it says "Welcome, [Moderator note: personal info removed] Thank you for joining. You don't current qualify for a Microsoft 365 Developer Program sandbox subscription."…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-20T22:38:24.4333333+00:00
Jophel Bautista 0 Reputation points
edited an answer 2026-05-20T23:34:11.02+00:00
Hani-Ng 11,315 Reputation points Microsoft External Staff Moderator
2 answers

how to unlock holds and delete a file in sharepoint when storage is full

Hello dear and friendly expert, I turn to you on this day as I was unable to find a related topic ( though i just might be clumsy in my search ). I am a system administrator and one of our local IT has a SharePoint where the settings where not set up…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2025-06-10T13:07:33.93+00:00
edited an answer 2026-05-20T14:10:13.71+00:00
Christian 2B 18,531 Reputation points Volunteer Moderator
2 answers

E5 Sandbox authenticator connection lost

I have an E5 Sandbox in Microsoft 365 Developer Program through my visual studio subscription. When I try to login to the sandbox it asks me to respond to the notification in Microsoft Authenticator but no notification has been received in authenticator

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-20T10:25:49.92+00:00
Harrison, Nick 0 Reputation points
answered 2026-05-20T11:03:39.7266667+00:00
Michelle-N 16,635 Reputation points Microsoft External Staff Moderator
2 answers

Lost MFA device - locked out of Authenticator App on new device

I lost the MFA device I am the only Global Admin It is a Microsoft 365 Developer tenant You cannot access support because MFA is enforced You require MFA reset or tenant recovery guidance

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-20T09:55:41.27+00:00
Student One 0 Reputation points
answered 2026-05-20T10:37:56.2866667+00:00
Michelle-N 16,635 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Join Microsoft 365 Developer Program – Page Keeps Auto-Refreshing After Clicking "Join Now"

When I click the "Join Now" button on the Microsoft 365 Developer Program page, an error message appears and the page continuously auto-refreshes, preventing me from completing the sign-up process.

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-18T22:54:03.2433333+00:00
commented 2026-05-20T04:29:44.35+00:00
Dora-T 13,745 Reputation points Microsoft External Staff Moderator
3 answers

Reset my Microsoft 365 Developer Program profile

Please reset my Microsoft 365 Developer Program profile. I receive error 41101 when joining with tenant [Moderator note: personal info removed]…onmicrosoft.com.

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-16T00:06:39.6166667+00:00
Matthew Ericson 0 Reputation points
commented 2026-05-19T14:55:30.7466667+00:00
Michelle-N 16,635 Reputation points Microsoft External Staff Moderator
2 answers

Lost Global Administrator Access to Microsoft 365 Developer Sandbox

I lost access to the Global Administrator account for my Microsoft 365 Developer Sandbox. Tenant domain: 7mrbvl.onmicrosoft.com The admin account [Moderator note: personal info removed] @7mrbvl.onmicrosoft.com no longer exists, and I cannot access the…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-17T13:45:46.6166667+00:00
Anh Nguyen 0 Reputation points
edited an answer 2026-05-17T14:34:41.2166667+00:00
Jayden-P 22,475 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft 365 Developer Program - Admin account doesn't exist in tenant (instant sandbox bug)

Hello, I have an active Microsoft 365 Developer Program subscription (Renewable E5) with the following details: Tenant domain: [Moderator note: personal info removed].onmicrosoft.com Admin account shown in Dashboard: [Moderator note: personal info…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-16T07:20:14.14+00:00
Aleksandr Fridrih 0 Reputation points
answered 2026-05-16T10:38:48.2266667+00:00
Michelle-N 16,635 Reputation points Microsoft External Staff Moderator
1 answer

Restoring access to a Sharepoint/OneDrive that has violated acceptable use policy

When I browse to my SharePoint sites or access OneDrive, I get the following - Access Denied This page has been blocked as it violates the Acceptable Use Policy located in the Terms of Use. If you believe this is a mistake, please contact our Support…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-15T08:59:51.3266667+00:00
Matt Baughan 0 Reputation points
answered 2026-05-15T09:49:32.5866667+00:00
Gabriel-N 17,785 Reputation points Microsoft External Staff Moderator
1 answer

Supports MFA authentication and reset.

Hello Admin, I have an account named [Moderator note: personal info removed] @zbkjq.onmicrosoft.com. I reset my phone, so the Authenticator app is not receiving the login code for this account. Following the instructions at…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-15T04:58:53.02+00:00
Tuyn Duong Van 0 Reputation points
answered 2026-05-15T07:47:31.7966667+00:00
Jayden-P 22,475 Reputation points Microsoft External Staff Moderator
2 answers

Locked out of M365 Developer tenant admin account - MFA device lost, SMS deprecated, no recovery options available

Hi Microsoft Community and Support Team, I am writing because I am completely locked out of my Microsoft 365 Developer Program admin account. I have spent several days attempting every available recovery method without success, and I urgently need…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-05-14T03:21:21.73+00:00
TOÀN THỊNH 0 Reputation points
commented 2026-05-15T00:36:34.7666667+00:00
Teddie-D 16,370 Reputation points Microsoft External Staff Moderator