4,009 questions with Outlook | Outlook for mobile | Outlook for Android | For business tags

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2 answers

Outlook not Downloading to new Google Phone

I transferred my old Google phone to a new Google 11 today along with a new tablet, switching carriers. All contents from the prior phone transferred successfully to both the new tablet and new phone. My outlook work email icon is in the new phone. When…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-09-05T00:35:27.98+00:00
Mike Arnold 0 Reputation points
commented 2026-09-08T13:39:18.38+00:00
Kien 980 Reputation points Independent Advisor
2 answers

Outlook will not authenticate on Samsung S23

I have just changed my phone from a Samsung S10 to a Samsung s23. Everything has transferred without issue using Samsung Smartswitch but my emails (the main thing I use my phone for!) will not authenticate when I try to add the account in Outlook. The…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-09-07T08:16:04.0966667+00:00
Suzanne Lewthwaite 0 Reputation points
commented 2026-09-08T12:14:51.03+00:00
Liora 1,630 Reputation points Independent Advisor
2 answers

Outlook Mobile cannot send meeting‑related email. Normal email sends fine. RSVP acceptance does nothing.

Outlook Mobile cannot send meeting‑related email. Normal email sends fine. RSVP acceptance does nothing. I’ve already removed ActiveSync, reset Outlook Mobile, cleared calendar storage, and tested with a new calendar. I need a mailbox‑level calendar…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-05T23:04:36.3166667+00:00
Richard Walker 0 Reputation points
edited a comment 2026-09-07T09:36:23.2233333+00:00
BabybooHN 2,955 Reputation points Independent Advisor
3 answers

issue to connect my professional email to outlook

I can't even add it also to my phone , getting some error

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-09-07T07:44:02.55+00:00
Eden2013 0 Reputation points
answered 2026-09-07T08:17:18.0566667+00:00
Ruby Nguyen 1,480 Reputation points Independent Advisor
2 answers

Trying to add an IMAP account to Outlook

When I'm on the screen to "Add Account" I enter my IMAP email address, touch the "?" and I only get two choices: Contact Support and Get Diagnostics. What do I do now and thank you in advance.

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-31T12:06:09.6933333+00:00
Kevin Parkyn 0 Reputation points
commented 2026-08-31T16:34:53.2066667+00:00
Kevin Parkyn 0 Reputation points
1 answer

Mobile does not sync with Laptop emails

I have just bought a new Samsung Galaxy S26 and in setting up the new phone cannot sync my emails with my laptop, which is very important to my business ([Moderator note: Personally Identifiable Information removed]). My previous phone which I am still…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-28T13:23:24.2366667+00:00
George Vasdekys 5 Reputation points
commented 2026-08-31T12:44:21.4233333+00:00
George Vasdekys 5 Reputation points
1 answer

I'm unable to sign into Outlook on mobile.

Due to an issue, I needed to reinstall outlook on my phone. After reinstalling, I needed to sign back into my email and I'm encountering an issue. When the screen would usually pop up for Microsoft Authenticator to allow me to sign in, it just sits and…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-21T17:10:57.0666667+00:00
Grace Kaminski 0 Reputation points
commented 2026-08-26T15:21:58.4266667+00:00
Ivory 1,075 Reputation points Independent Advisor
1 answer

Hi, I cant access my outlook email from my phone, it's a simple Kyocera flip phone, any help available?

Hi, I cant access my outlook email from my phone, it's a simple Kyocera flip phone, any help available?

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-24T18:48:48.49+00:00
The W Behavioral Health 0 Reputation points
edited an answer 2026-08-24T19:24:06.8433333+00:00
Ivory 1,075 Reputation points Independent Advisor
1 answer

White screen Android device about Teams, Outlook and Onedrive

hello, still issue in august 2026, the white screen appear on Onedrive, Outlook and Teams. I tried clear the cache, remove apps, reinstall again, checked all updates but no way, still white screen after enter my company email address. I have a workaround…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-07T19:21:20.7766667+00:00
Alex 0 Reputation points
commented 2026-08-22T19:59:51.74+00:00
Ivory 1,075 Reputation points Independent Advisor
2 answers

Email sending

Outlook on my android phone is receiving messages but when I try to send it automatically sends to draft and will not let me send. I have tried all your fixes.

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-20T13:37:56.5433333+00:00
PEGGY PUGH 0 Reputation points
commented 2026-08-21T15:30:25.7166667+00:00
Kristen Tran 1,520 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Critical Issues with Microsoft Teams and Microsoft Outlook on Android 16 (Login Failure, Infinite Loop, App Crashes)

God, it is already 11 PM and my Microsoft Teams application has stopped working. It is completely unable to send messages, and after signing out, I cannot sign back inthe app only displays a blank page with an infinite loading loop. Meanwhile, Microsoft…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-04-20T00:34:45.36+00:00
Calvin Zolovoski 155 Reputation points
commented 2026-08-16T12:26:13.73+00:00
Khaled Sawada 0 Reputation points
1 answer One of the answers was accepted by the question author.

access to documents when support ends

Will access to documents be available when support ends?

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-15T14:24:11.37+00:00
Buck, Kimberley B 20 Reputation points
accepted 2026-08-15T14:49:30.67+00:00
Buck, Kimberley B 20 Reputation points
1 answer

AADSTS50020

AADSTS50020: User account [Moderator note: Personally Identifiable Information removed] The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-13T21:39:08.4066667+00:00
Lee Lemon 0 Reputation points
edited an answer 2026-08-13T22:42:45.34+00:00
Hendrix 965 Reputation points Independent Advisor
1 answer

Trouble logging into outlook app for my work email

Keep on getting this error when trying to login into my work email on Outlook. Authenticator is working fine can log in on all other devices, and other emails are working. Not really sure what to do, tried uninstalling app and authenticator apps already,…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-09T17:53:47.7966667+00:00
Andy 0 Reputation points
commented 2026-08-10T21:38:21.7+00:00
Kai-L 18,725 Reputation points Microsoft External Staff Moderator
3 answers

how to fix emails not showing up in inbox

New emails aren't showing up in my inbox. I am receiving them, I just have to search for them.

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-12-08T04:01:34.0666667+00:00
Carrissa Jordan 5 Reputation points
commented 2026-08-10T05:31:33.81+00:00
Hornblower409 14,425 Reputation points
2 answers

White Screen in teams and outlook :: Android 14 with sept 2025 security patch

We are facing a white screen issue while logging into any Microsoft applications (such as Outlook, Teams, OneDrive, etc.) on Android 14 devices. All affected devices are fully up to date, including the September 2025 security patch. As an IT…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2025-11-17T12:13:54.1466667+00:00
Tushar Patel 15 Reputation points
commented 2026-08-08T17:13:31.5266667+00:00
Hornblower409 14,425 Reputation points
0 answers

Outlook Mobile cannot send meeting‑related email. Normal email sends fine. RSVP acceptance does nothing.

Outlook Mobile cannot send meeting‑related email. Normal email sends fine. RSVP acceptance does nothing. I’ve already removed ActiveSync, reset Outlook Mobile, cleared calendar storage, and tested with a new calendar. I need a mailbox‑level calendar…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-05T23:14:07.95+00:00
Richard Walker 0 Reputation points
commented 2026-08-05T23:15:54.0566667+00:00
Austin-H 8,380 Reputation points Microsoft External Staff Moderator
2 answers

Login Issue in my Mobile

Hi, I am facing login in my Mobile Xiaomi 15 Pro as I am Setup Email & also entered alternate email and entered the code then Stay Sign in but error received "Unable to authenticate"

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-04-02T06:51:47.28+00:00
Haroon Afzal 0 Reputation points
edited an answer 2026-08-05T18:23:36.9933333+00:00
Seraphine Nightfall 80 Reputation points
1 answer

Failure to install Outlook on my Samsung S26+

I recently upgraded my phone from a Samsung S23+ to a S26+. I can not get my outlook app to work, I get a message that authentication has failed and to try again later. I have tried every thing I can find on line to get the app to sync to my account. …

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-05-23T21:26:11.0933333+00:00
Jerry McDonald 0 Reputation points
edited a comment 2026-08-05T01:09:03.2266667+00:00
R A 5 Reputation points
1 answer

need help getting outlook on new phone

i had it on my old phone but having trouble getting it on new phone

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-03T16:43:53.8233333+00:00
Les Pearlman 0 Reputation points
edited an answer 2026-08-04T15:09:49.99+00:00
Lin v 1,110 Reputation points Independent Advisor