62 questions with Microsoft 365 and Office | Visio | Other | Other tags

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2 answers

No control handles to appear on curved lines in Visio for web

I can't get control handles to appear on curved lines in Visio for web. This was a previously supported feature as I have diagrams saved where this was done.

Microsoft 365 and Office | Visio | Other | Other
asked 2026-05-22T16:24:19.0166667+00:00
Christian Carson 0 Reputation points
answered 2026-05-22T18:16:31.1233333+00:00
Jay Tr 12,290 Reputation points Microsoft External Staff Moderator
1 answer

Visio Plan 2 subscription

Hi, I have a "Visio Plan 2" subscription but it's impossible to login with my account and use it. Visio Plan 2 does not appear to my choices. What can I do to validate my Visio Plan 2 access ? Many thanks for your assistance

Microsoft 365 and Office | Visio | Other | Other
asked 2026-05-20T05:44:58.2766667+00:00
Georges Arhodakis 0 Reputation points
commented 2026-05-21T02:55:37.02+00:00
Dora-T 13,745 Reputation points Microsoft External Staff Moderator
2 answers

Cancel my visio subscription

I am not able to find a way to navigate to a page where I can cancel my Visio subscription. How can I cancel my subscription.

Microsoft 365 and Office | Visio | Other | Other
asked 2026-05-11T12:07:10.53+00:00
Jesse Johnson 0 Reputation points
commented 2026-05-12T09:07:46.2333333+00:00
Vergil-V 13,460 Reputation points Microsoft External Staff Moderator
1 answer

How do I talk with a human at Microsoft? I stopped using VISIO over a year ago and still getting billed.

My attempts to cancel online have used up hours of my time and the closest I got would have cancelled my entire Microsoft account - which I don't want to do. I know that a conversation with a human will address this. Please provide a phone number. I am…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-05-05T04:54:38.42+00:00
David Kusters 0 Reputation points
commented 2026-05-06T01:21:35.6166667+00:00
Dora-T 13,745 Reputation points Microsoft External Staff Moderator
2 answers

How to fix Microsoft Visio issue.

I get this message when opening Microsoft Visio. When I hit "Repair Now" the program closes with no repairs being accomplished.

Microsoft 365 and Office | Visio | Other | Other
asked 2026-03-30T18:44:25.57+00:00
Doug Lytle 0 Reputation points
commented 2026-03-31T16:03:10.7866667+00:00
Ian-Ng 13,435 Reputation points Microsoft External Staff Moderator
1 answer

How do I link a Visio subscription to my existing Microsoft 365 account

I registered for a one month trial of Visio 2, with the intention of likely buying it. Even though I was signed in to my MS365 account, I was required to create a separate registration and user name. I couldn't see any way around it so I created it. …

Microsoft 365 and Office | Visio | Other | Other
asked 2026-03-11T20:30:35.2466667+00:00
Sue Obendorf 0 Reputation points
commented 2026-03-12T22:45:00.5333333+00:00
Jay Tr 12,290 Reputation points Microsoft External Staff Moderator
2 answers

The designer must create an instance of type 'Microsoft.Office.Tools.Ribbon.RibbonBase' but it cannot because the type is declared as abstract.

No sure what happen to create this Issus, but I can no longer build by VSTO for Visio do to the ribbon will not open in Design. When I try to open the ribbon I get. The designer must create an instance of type 'Microsoft.Office.Tools.Ribbon.RibbonBase'…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-01-27T21:12:56+00:00
Hollister Everson 0 Reputation points
edited an answer 2026-01-29T23:47:54.68+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Can't cancel an old monthly VISIO subscription, can't access the invoice, none of my accounts work

I have tried repeatedly to cancel an old VISO subscription. Every month I get a bill for $5.25 (current notice attached). None of the information in the email makes sense. The link to the invoice requires an account/password. None of the ones I have…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-01-25T14:15:36.4533333+00:00
Todd Green 20 Reputation points
commented 2026-01-26T07:20:42.8866667+00:00
Gabriel-N 17,785 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Wie kann ich elektrische Diagramme in Visio Plan2 erstellen?

Hallo, ich habe mir Visio Plan2 zugelegt um elektrische Diagramme zu erstellen, allerdings fehlen die Vorlagen in der Auswahlliste. Wenn ich nach in der Suchleiste nach Elektro oder Engineering suche kommen keine Ergebnisse. Wie kann ich das…

Microsoft 365 and Office | Visio | Other | Other
asked 2025-12-17T11:34:52.52+00:00
Daniel Bock 20 Reputation points
accepted 2025-12-18T13:28:22.7466667+00:00
Daniel Bock 20 Reputation points
2 answers One of the answers was accepted by the question author.

How do I sign into my Visio 30 day trial?

I thought I set up a sign-in for a free Visio trial but I don't know the username. My personal email address does not work. It would not accept my work email address when I set up the trial. I want to get access to the trial or cancel it. BTW I had no…

Microsoft 365 and Office | Visio | Other | Other
asked 2025-12-13T15:04:46.8933333+00:00
Nora McCormish 25 Reputation points
accepted 2025-12-17T15:03:02.6966667+00:00
Nora McCormish 25 Reputation points
3 answers

How to cancel subscriptions when I have already resigned?

Dear friends, Microsoft account so complex, I was in a case: I signed in using my personal email, then created an account and buy a visio subscription, at that time, I input my previous company name and it automatically created an microsoft for business…

Microsoft 365 and Office | Visio | Other | Other
asked 2025-12-16T04:19:56.41+00:00
Nguyen Thong Le 0 Reputation points
commented 2025-12-16T23:59:13.93+00:00
Sophie N 15,045 Reputation points Microsoft External Staff Moderator
1 answer

Requesting help in Subscription

Hello, I have a subscription on visio and i really to cancel it but the problem is I cannot login into the account to cancel it and the account where i get my billing is not the account. There is different one and when I try to login it doesn't allow me…

Microsoft 365 and Office | Visio | Other | Other
asked 2025-10-30T11:18:10.3033333+00:00
Darshika Ushani 0 Reputation points
commented 2025-10-31T08:49:46.9133333+00:00
Gabriel-N 17,785 Reputation points Microsoft External Staff Moderator
1 answer

I need to update an expired credit card to continue automatic renewal of my Microsoft 365 Personal 32-bit/x64 Annual Subscription for original order 457259629.

How do I update an expired credit card with a new credit card to continue my automatic renewal of my Microsoft 365 Personal 32-bit/x64 Annual Subscription for original order 457259629. The expired credit card was XXXX-XXXX-XXXX-2259.

Microsoft 365 and Office | Visio | Other | Other
asked 2025-04-07T18:14:21+00:00
Anonymous
1 answer

Data Graphics style in Visio

Hi. I am trying to creat a Data Graphic for a form, but the style selection box is empty (see the image). Any help? Best regards.

Microsoft 365 and Office | Visio | Other | Other
asked 2025-04-07T11:21:47+00:00
Anonymous
2 answers

How do I cancel Visio monthly subscription?

Years ago, I purchased a Visio license to use at home for work projects. I tried to use my live.com account but MS would not let me associate the email to Visio. I used my .net email I have through GoDaddy. I get a monthly invoice from MS that I have…

Microsoft 365 and Office | Visio | Other | Other
asked 2025-02-13T22:27:06+00:00
Anonymous
5 answers

When will Microsoft release a desktop version of MS Visio for Mac users?

I wanted to use Mac for work but we use MS Visio, now i need to know if MS has plans on releasing a mac os version of visio

Microsoft 365 and Office | Visio | Other | Other
asked 2024-12-18T11:04:22+00:00
Anonymous
11 answers

visio convertion to autocad format problem

Hi After 25.Jan.2025 update Visio 2021 stopped to convert to and from AutoCAD formats (dwg , dxf). Any suggestions?

Microsoft 365 and Office | Visio | Other | Other
asked 2025-02-27T20:06:31+00:00
Anonymous
1 answer

I can't spot a Visio Trial, because I have no access, but I get emails form Microsoft etc.

I booked a few days ago I Visio Trial version. In the process I had to open a Microsoft account and das the place something like a domain name. for east ever, No clue. The maaade a bank account CC check that work. The even send me a email, with the…

Microsoft 365 and Office | Visio | Other | Other
asked 2024-12-25T11:31:01+00:00
Anonymous
4 answers

Missing Table Shape in Basic Shape stencil, Visio BASIC_U.VSS download.

Visio BASIC_U.VSS download Hello, I am looking for a Table Shape, that should be part of Basic Shapes Stencil. I have Visio 2019 which does not contain this shape. Thanks in advance.

Microsoft 365 and Office | Visio | Other | Other
asked 2025-02-07T15:45:37+00:00
Anonymous
2 answers

Visio 2016 Right Angle Connector changing to a Straight Line on it's own.

I have been adding to a large diagram for awhile without issues but suddenly when I add a connector point to a shape and draw a Right Angle connector between that point and a point on another shape it switches from the Right Angle to a Straight Line…

Microsoft 365 and Office | Visio | Other | Other
asked 2025-03-10T15:29:41+00:00
Anonymous