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3 answers

Issues logging Into My Email's

My kids are into collecting pokemon, because of this I created a few email accounts with microsoft and signed up for bot's to get them cards at MSRP instead of paying douche bag scalers double or tripple the cost to get them. Now I cant login to half of…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-11T23:16:01.1066667+00:00
Greg Jones 0 Reputation points
answered 2026-09-13T03:50:46.86+00:00
Hornblower409 14,815 Reputation points
1 answer

Can't claim microsoft office 2024

I bought my laptop which comes with Office Home 2024 but when I go to claim it, it pops up as product unavailable. How can I claim?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-09T21:59:02.94+00:00
Bianca Zhang 0 Reputation points
edited a comment 2026-09-13T03:49:43.5266667+00:00
Norah-L 10,490 Reputation points Microsoft External Staff Moderator
0 answers

Azure AI Search Private Endpoint Connection Issue — HTTP 424 Tool Server Error

Setup (production, Japan East): Microsoft Foundry account with public network access disabled + private endpoint, standard agent setup with virtual network injection into a delegated subnet, project-level capability host with bring-your-own Azure AI…

Foundry Agent Service
Foundry Agent Service

A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model

116 questions
asked 2026-09-13T03:45:08.5033333+00:00
Shinji Tanaka 0 Reputation points
1 answer

Account suspended

My account has had a long-term redemption restriction for about a year and a half. Support agents say they see no restrictions, so this appears to be an automated invisible flag. Please escalate this for a manual review by the Rewards back-end team.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,309 questions
asked 2026-09-13T03:07:19.82+00:00
Lord Tubbington 0 Reputation points
answered 2026-09-13T03:43:21.7166667+00:00
Jonathan Deives 81,100 Reputation points Independent Advisor
2 answers

remove blocked sender in outlook 2021

blocked email from a bank by mistake. How to remove the blocked sender

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-13T00:37:21.3566667+00:00
Marsha Hill 0 Reputation points
edited an answer 2026-09-13T03:41:15.9033333+00:00
GsN5034 - IA 76,570 Reputation points Independent Advisor
4 answers

I cannot connect to a multipurpose printer to my Surface Pro on ARM64

I purchased a new MS Surface Pro with Snapdragon Elite processor. After connecting to my Brother Multipurpose printer / scanner I am able to use the printer but not the scanner. I have found no information of a remedy, Nor can I find a printer…

Surface | Surface Pro | Performance and maintenance
asked 2025-07-08T01:01:46.64+00:00
William Johnson 0 Reputation points
answered 2026-09-13T03:39:07.98+00:00
escape75 0 Reputation points
1 answer

Copilot mistakes in Excel formulas

I don't understand why Copilot is not able to create a template of a set of basic financial statements in Excel without obvious mistakes in the formulas.

Microsoft Copilot | Other
asked 2026-09-12T19:51:00.3166667+00:00
John Mol 0 Reputation points
answered 2026-09-13T03:38:42.2533333+00:00
Hendrix-V 18,685 Reputation points Microsoft External Staff Moderator
3 answers

Canon printers w/support for ARM64, like Surface Pro 12"

Question in title. Kinda like Canon printers, used for years but need to upgrade to a device that has native ARM64 drivers now that I own a Surface Pro 12". I know there are lots of other printers out there that may or may not yet support ARM64.…

Windows for home | Windows 11 | Devices and drivers
asked 2026-03-07T16:33:57.81+00:00
David Gudewicz 25 Reputation points
answered 2026-09-13T03:37:35.4166667+00:00
escape75 0 Reputation points
1 answer

Request to Recover My Lost MTA Certificate / Access to Old Certification Record

Hello Microsoft Credentials Support Team, I would like to request assistance in recovering my Microsoft Technology Associate (MTA) certification record/certificate. I previously obtained an MTA certification, but I no longer have access to the email…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-13T03:35:36.46+00:00
AYUNDA LINTANG MEILANI 0 Reputation points
answered 2026-09-13T03:35:49.9933333+00:00

AI answer

2 answers

windows 11 : how to fix spacing problem with desktop icons ?

Recently the spacing of my desktop icon has change, without my interaction. How to reset to normal spacing ?

Windows for business | Windows 365 Business
asked 2025-09-29T12:09:41.6966667+00:00
Edgar DOUSI 0 Reputation points
answered 2026-09-13T03:35:31.06+00:00
sanghun Han 0 Reputation points
1 answer

Microsoft Software update wiped out my PC

Microsoft Software update wiped out my PC, my memory's wiped out. I own a Lenovo, and it's only 2 year plus old. My Lenovo technician says the crash is caused by Microsoft software update.

Windows for home | Windows 10 | Performance and system failures
asked 2026-09-13T02:08:21.5266667+00:00
Vincent Khoo 0 Reputation points
answered 2026-09-13T03:35:07.5166667+00:00
GsN5034 - IA 76,570 Reputation points Independent Advisor
3 answers

Outlook for web (browser) cannot save changes to my Safe Senders list

This has recently cropped up. I have my emails set up to go to junk if the sender is not in my contact list or safe senders list. This has worked for years. Recently though, I am unable to save changes to my safe senders list. When I try to do it…

Outlook | Web | Outlook.com | Email
asked 2026-09-03T18:47:06.08+00:00
Tom Mink 5 Reputation points
answered 2026-09-13T03:33:48.14+00:00
Hornblower409 14,815 Reputation points
1 answer

my outlook is locked, I can enter with my credentials, but I can't receive emails neither sent

more than ten days with my outlook account locked, despite I have paid my annual subscription (outlook + one drive)

Outlook | Web | Outlook.com | Email
asked 2026-09-13T03:31:06.1166667+00:00
Edyberto C 0 Reputation points
answered 2026-09-13T03:31:19.0333333+00:00

AI answer

0 answers

My MS Word has worked fine until a few days ago, but suddenly it has decided Microsoft 365 needs to be activated and stopped working. Any idea why this happened and how to fix it? Many thanks.

My MS Word is currently on Read-Only mode and contents cannot be copied and transferred to other applications.

Microsoft 365 and Office | Access | For home | Other
asked 2026-09-13T03:30:05.0766667+00:00
Joyce Lee 0 Reputation points
3 answers

Charged for Azure Subscription

I am being charged for running claude opus 5 which I thought was covered by my Microsoft for Startup Azure Subscription. I did not really check if it was covered and I admit my mistake but I am at the same time having a difficult time trying to request…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,647 questions
asked 2026-09-12T22:19:16.9566667+00:00
bayar 0 Reputation points
commented 2026-09-13T03:29:48.1366667+00:00
SHOUMIK CHAKRAVARTY 575 Reputation points
0 answers

Accidentally input wrong date of birth on account, now locked out via parental controls

Hello, We are using new HP laptops for our point of sales system. When we set up the first laptop under the email [Removed PII]@shoptradingpost.com), we accidentally put the incorrect date of birth and now the account is considered too young/a…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-12T22:30:07.9533333+00:00
James Morelos 0 Reputation points
edited the question 2026-09-13T03:28:04.0066667+00:00
Ian-T 11,215 Reputation points Microsoft External Staff Moderator
1 answer

camera not wroking

my ASUS laptop camera not working showing error ERROR : 0xA004244<No cameras are Attached>

Windows for home | Other | Devices and drivers
asked 2026-09-13T03:27:34.3466667+00:00
deekshitha k v 0 Reputation points
answered 2026-09-13T03:27:51.96+00:00

AI answer

1 answer

Trouble detecting input from a Canon PowerShot S5 IS

I have a Canon PowerShot S5 IS camera that I want to connect to my Windows 11 pc in order to upload my photos to it. I tried connecting the camera with a 2.0 mini usb B cable and turning the camera on. I heard the sound of a device being recognized but…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-12T09:24:07.4566667+00:00
Not my real name obviously 0 Reputation points
answered 2026-09-13T03:25:05.3633333+00:00
Hendrix-V 18,685 Reputation points Microsoft External Staff Moderator
2 answers

I cannot access a 6 digit code on Authenticator app when asked

I am trying to log in to ClientLinq which I access through my work account . My work email is [Moderator note: Personally Identifiable Information removed]@travelonly.com . My login and my password are working but then I am asked to enter the 6 digit…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-13T01:42:15.8+00:00
Kirsten King 0 Reputation points
answered 2026-09-13T03:24:49.0166667+00:00
Kien 1,060 Reputation points Independent Advisor
1 answer

Nothing works

Cannot open any documents that use Adobe programs, Word, AutoCad or anything that goes to OneDrive, which is everything. These are legal documents, I've spent hours on the phone with Adobe, and with my tech and they both point to OneDrive Can't even…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-13T03:21:40.2933333+00:00
Barbara Feldman Interiors 0 Reputation points
answered 2026-09-13T03:23:38.12+00:00
Barbara Feldman Interiors 0 Reputation points