1,778 questions with Microsoft Copilot | Other tags

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my certificate of AB-731

how i can get my certificate of AB-731 which i have cleared the exam

Microsoft Copilot | Other
asked 2026-05-31T01:27:27.83+00:00
Prakash Chandrasekaran 0 Reputation points
answered 2026-05-31T01:37:06.27+00:00
Prakash Chandrasekaran 0 Reputation points
2 answers

Weekly Task Limit Not Resetting Despite Subscription

Hello Microsoft Support Team Member, I am consistently receiving the message: “You’ve reached your weekly Tasks limit. Check back Friday for more Tasks,” even after the weekly reset period has passed. My Microsoft account: ******@outlook.com I have…

Microsoft Copilot | Other
asked 2026-05-16T23:50:55.8433333+00:00
San Fly 0 Reputation points
answered 2026-05-30T22:41:20.7366667+00:00
Donald Christie 0 Reputation points
1 answer

Resent upgrade 365 family to premium copilot does not recognize upgrade

I recently upgraded 365 family to 365 premium, however copilot does not recognize the upgrade as far as credit usages as it still says I've reached my weekly tasks limit set as a family subscription. Please explain how to update copilot to recognize the…

Microsoft Copilot | Other
asked 2026-05-30T21:04:43.3866667+00:00
Pat Pedana 0 Reputation points
answered 2026-05-30T21:04:56.5666667+00:00

AI answer

1 answer

I am receiving a prompt that says the file I'm trying to use when posting an image into copilot is the wrong format but it is saved as a JPEG.

I am receiving a prompt that says the file I'm trying to use when posting an image into copilot is the wrong format but it is saved as a JPEG.

Microsoft Copilot | Other
asked 2026-05-30T20:37:06.0866667+00:00
Beaux Williamson 0 Reputation points
answered 2026-05-30T20:37:22.7+00:00

AI answer

2 answers

i got disconnected fro my live chat agent

I got disconnected. my live chat with Emma. my case number is: case#: 7093265278

Microsoft Copilot | Other
asked 2025-12-11T01:37:45.33+00:00
salvatore iannaccone 0 Reputation points
answered 2026-05-30T19:39:05.0533333+00:00
Dr. Rayton Sianjina 0 Reputation points
1 answer

My copilot studio page does not finish loading, it just keeps spinning

I just got a trial for copilot studio, but I am unable to test it as the page never loads.

Microsoft Copilot | Other
asked 2026-05-21T00:02:45.84+00:00
mapacheinfo 0 Reputation points
edited a comment 2026-05-30T19:05:54.0233333+00:00
Craig Hovet 0 Reputation points
1 answer

Upgrading to Copilot Pro

I am working on documents using Copilot, and it has informed me that I am out of credits. After researching my situation, I was told I needed Copilot Pro, and now I'm trying to find a way to make that happen. As for why I'm contacting you, I'm finding it…

Microsoft Copilot | Other
asked 2026-05-30T14:17:06.5966667+00:00
Mardicus 0 Reputation points
answered 2026-05-30T14:17:27.1266667+00:00

AI answer

0 answers

Incorrect information

Copilot told me that when i get traded something in blox fruits, it doesn’t automatically get redeemed so i traded my kitsune and my yeti MY TWO BEST FRUITs FOR TWO PLUS ONE FRUIT STORAGES AND THEY BOTH GOT REDEEMED WHEN IT SAID THEY WOULDN’T IT WAS…

Microsoft Copilot | Other
asked 2026-05-24T14:34:28.0366667+00:00
Sidney Fuller 0 Reputation points
commented 2026-05-30T10:22:15.1166667+00:00
Sidney Fuller 0 Reputation points
1 answer

How to close the copilot tab?

I accidentally clicked the "copilot" tab on my CRM, and I can't figure out how to get it to close without having to switch computers. It gets in the way and takes up too much space on the computer. Any tips to get rid of this issue?

Microsoft Copilot | Other
asked 2026-05-29T21:39:10.3533333+00:00
Sadie Sherman 0 Reputation points
answered 2026-05-29T21:39:19.2033333+00:00

AI answer

1 answer

Copilot Pro

Copilot Pro billing issue – cannot repurchase after cancellation – need entitlement reset

Microsoft Copilot | Other
asked 2026-05-29T19:26:05.28+00:00
Nevin Beckes 0 Reputation points
answered 2026-05-29T19:26:18.12+00:00

AI answer

3 answers

Copilot Studio Page keeps loading

While giving an assessment for copilot studio, I was required to open the copilot studio portal in the VM. after trying multiple time's it keeps loading. even tried different browsers and incognito mode. I have also reset the site permissions/provided…

Microsoft Copilot | Other
asked 2026-03-30T17:41:46.78+00:00
Wade Wilson 35 Reputation points
answered 2026-05-29T19:07:58.72+00:00
Obi Imole Enyabine 0 Reputation points
1 answer

Non-licensed co-pilot users using agents on our intranet portal.

We are piloting a SharePoint-based Copilot chat experience ("MySource Chat" (intranet)) for internal users across multiple regions. We are seeing that: Users with M365 Copilot licenses → can access the agent Users without licenses → cannot…

Microsoft Copilot | Other
asked 2026-05-29T18:47:27.4966667+00:00
Tim Boseman (US) 1 Reputation point
answered 2026-05-29T18:48:00.48+00:00

AI answer

2 answers

Tasks not resetting.

For several weeks copilot is stuck on "You’ve reached your weekly Tasks limit. Check back Friday for more Tasks." Doesn't reset.

Microsoft Copilot | Other
asked 2026-05-27T14:46:55.02+00:00
Joshua Hall 15 Reputation points
commented 2026-05-29T17:24:10.8166667+00:00
Scott Cavanaugh 5 Reputation points
0 answers

Copilot New Design is super slow

I have been conducting Copilot workshop to encourage users in our company to use Copilot. To be honest, it has been difficult due to the fact that other AI can get things done. With this new release, super slow, this adds up to the challenges I have…

Microsoft Copilot | Other
asked 2026-05-29T16:39:42.93+00:00
Jeri Layugan 0 Reputation points
answered 2026-05-29T16:40:06.2966667+00:00

AI answer

2 answers

Microsoft account issue – Copilot Tasks quota stuck

I am using Copilot through a Chrome browser on a Mac. My Copilot Tasks quota is stuck. The weekly reset date has passed but the banner still blocks new Tasks. All Tasks freeze on ‘Thinking this through’. This is a known Copilot Tasks entitlement bug and…

Microsoft Copilot | Other
asked 2026-05-27T12:52:05.7966667+00:00
Tom Whaley 0 Reputation points
answered 2026-05-29T12:13:22.2466667+00:00
Lychee-Ng 20,700 Reputation points Microsoft External Staff Moderator
0 answers

Retrieve attached file on a record from ServiceNow

We are looking at building a contract agent that can give info about contracts. I have the agent set up in co pilot to look at the contracts table and use the information there. However it seems it only uses values in fields and not from an attached…

Microsoft Copilot | Other
asked 2026-05-28T11:29:16.86+00:00
Morris, Josh 0 Reputation points
commented 2026-05-29T10:26:48.3233333+00:00
Ashlesha Pawar (Tata Consultancy Services Limited) 315 Reputation points Microsoft External Staff
0 answers

Why does MS follow this same pattern?

Why does Microsoft continue prioritising wide integration of Copilot across Windows, Office, Edge and other products when the core AI experience is still inconsistent, unreliable, and often worse than competitors? As a user, it feels like MS is repeating…

Microsoft Copilot | Other
asked 2026-05-29T08:06:56.7733333+00:00
Hamish 0 Reputation points
answered 2026-05-29T08:07:24.68+00:00

AI answer

1 answer

Why has co pilot stopped doing my analysis in excel

I have a actrive co - pilot subscription through my workplace . Co - pilot in excel - which worked well till last week is suddenly giving me a message saying : …

Microsoft Copilot | Other
asked 2026-05-29T04:31:54.6266667+00:00
Keyuri Singh 0 Reputation points
answered 2026-05-29T04:32:14.8666667+00:00

AI answer

1 answer

How can copilot help me update process guides

How can copilot help me update team and staff process guides. Can it record me doing a process and then make a step by step process guide from that?

Microsoft Copilot | Other
asked 2026-05-28T22:38:50.37+00:00
Danica Thorn 0 Reputation points
answered 2026-05-28T22:39:01.57+00:00

AI answer

1 answer

You’ve reached your weekly Tasks limit

I received this message almost 2 weeks ago, and it appears that Copilot Tasks will not reset.

Microsoft Copilot | Other
asked 2026-05-28T18:58:49.68+00:00
Adam Klotzek 0 Reputation points
answered 2026-05-28T18:58:59.8333333+00:00

AI answer