7,101 questions with Microsoft 365 and Office | OneDrive | For business | Windows tags

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3 answers One of the answers was accepted by the question author.

OneDrive Plan Retirement !

I would like to seek clarification regarding OneDrive licensing changes. Microsoft has announced that the standalone OneDrive Plan is being retired, and customers are advised to transition to Microsoft 365 E3 or E5 licenses. Currently, our organization…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-02-04T00:50:47.7+00:00
Anonymous
answered 2026-10-02T04:12:59.38+00:00
Modern Admin 11 Reputation points
1 answer

Correlation ID: [Nota del moderador: Se ha eliminado la información de identificación personal] Fecha/hora: 24/09/2026 16:16:43 GMT Problemas al Loguearme por one drive

Buenos dias Me puede ayudar con este caso , donde este usuario , no permite ingresar ni por la web , ni por desk de one drive , y esto me esta afectando cuando ingreso a excel y word porque me esta dando problemas al crear un archivo. [Nota del…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-10-01T17:38:33.0933333+00:00
commented 2026-10-02T02:49:11.9666667+00:00
2 answers

Can't see new folder sizes on my company's shared OneDrive

I have been adding new big files onto my work's OneDrive for cloud storing. In the start it showed in GB how much the folders were, so I could make sure they are correct. But now when I press "Details" (this is on the website, not File Explorer…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-10-01T08:42:59.5333333+00:00
Dave 0 Reputation points
commented 2026-10-01T10:11:25.23+00:00
Darren Bruce 1,745 Reputation points Independent Advisor
2 answers

AutoSave disabled when opening SharePoint-synced files from Finder after macOS Tahoe 26.6 update

Files stored in SharePoint Online and synchronized locally through OneDrive are opened as local documents when launched from Finder. Office applications display "Saved to my Mac" and AutoSave is turned off by default. However, opening the exact…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-31T09:33:48.7366667+00:00
Batuhan Köklüçınar 35 Reputation points
answered 2026-10-01T04:19:57.6233333+00:00
Eddy 30 Reputation points
4 answers

how to fix ms365 onedrive on w11

new pc. w11 pro. ms365 loaded except onedrive. failed multiple asttemptsd to download from browser. how do i install ms365 onedrive on w11

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-02T22:51:01.0333333+00:00
Michael Refalo 1 Reputation point
answered 2026-09-30T23:48:45.04+00:00
LB 0 Reputation points
2 answers

Onedrive is a malicious app that does more harm than it helps. How do I get rid of it?

Why did it even let me uninstall, and what was the point of the option if it didn't even work? I miss Windows 10

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2024-09-08T09:33:56.4166667+00:00
Silver Raven 5 Reputation points
answered 2026-09-30T13:54:12.8966667+00:00
Patrick Maier 0 Reputation points
3 answers One of the answers was accepted by the question author.

App Deployment Error

Hi there, I am attempting to install Adobe Acrobat for Microsoft 365 so that i can view comments from a PDF shared through SharePoint/One Drive. When I try to deploy, it gives me a deployment error and no other information.. Could someone provide some…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-29T17:49:39.99+00:00
Sheridan 20 Reputation points
answered 2026-09-29T18:49:33.47+00:00
Ruby Nguyen 2,720 Reputation points Independent Advisor
2 answers

Files show a cloud icon even after opening them

Some files in my OneDrive folder always show the cloud icon. I can open them normally, but they don’t seem to stay on my computer. Is this related to Files On-Demand?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-28T02:51:43.1966667+00:00
Wesley Hughes 0 Reputation points
commented 2026-09-29T06:35:43.98+00:00
Jade Ng 15,855 Reputation points Microsoft External Staff Moderator
3 answers

Locked invoice — portal says Contact Azure Support but support request cannot be created — OneDrive inaccessible

My Microsoft Customer Agreement billing profile is disabled and an outstanding invoice is locked. The invoice says “Contact Azure Support to pay this invoice.” There is no Pay Now option, and Azure Help + Support does not allow me to create a billing…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-25T04:25:33.5666667+00:00
Michael Condillac 0 Reputation points
commented 2026-09-29T04:17:36.8033333+00:00
Teddie Dang 1,365 Reputation points Independent Advisor
2 answers

“You don’t have permission” after sharing a file

I shared a OneDrive file with a colleague, but they still receive a “You don’t have permission” message when opening the link. The sharing dialog shows that they have access.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-28T02:21:57.9666667+00:00
Cameron Woods 0 Reputation points
commented 2026-09-29T02:55:09.6533333+00:00
BabybooHN 3,290 Reputation points Independent Advisor
1 answer

I am unable to watch my own images uploaded on One Drive

Please help to find my own images uploaded on One Drive. It is imp and even I did't deleted them.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-26T12:31:07.7133333+00:00
heramb shinde 0 Reputation points
commented 2026-09-28T12:57:05.7433333+00:00
Ruby Nguyen 2,720 Reputation points Independent Advisor
2 answers

OneDrive for work or is not syncing some files

Hello, OneDrive shows a sync warning, and several files remain in a pending sync status. I can access the files through the browser, but the files are not updated in File Explorer. How these files can be synced normally?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-26T00:14:28.8433333+00:00
Helios Hall 0 Reputation points
commented 2026-09-28T05:41:34.4266667+00:00
Darren Bruce 1,745 Reputation points Independent Advisor
1 answer

Account Creation Blocked

I cannot create an account or sign in to OneDrive. It keeps saying Account Creation Blocked. Need to create Onedrive account with this work email. [Moderator note: Personally Identifiable Information removed] Please help unblock the IP address Moved…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-07-08T03:00:08.6333333+00:00
Thi Quynh Anh Phan 0 Reputation points
commented 2026-09-25T02:04:19.6033333+00:00
Jade Ng 15,855 Reputation points Microsoft External Staff Moderator
2 answers

One Drive Shared Folders are not showing up

Shared folders are not showing up on one drive. We have uninstalled, reinstalled, cleared browser history, restarted the computer. No luck

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-18T20:39:34.1233333+00:00
Crysta Parson 0 Reputation points
answered 2026-09-24T15:54:44.7766667+00:00
Diana coles 0 Reputation points
2 answers

How to work on one pc with both a personal and work Microsoft account?

I am using a personal PC for personal activities as well as work activities. I have two Microsoft 365 accounts - one personal and one for work. How can I clearly operate on one PC with two accounts? I need separate access to each OneDrive. Only the Work…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-11T14:13:01.51+00:00
K Johns 0 Reputation points
recommended 2026-09-24T09:43:35.56+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
2 answers

Invalid Request when Add shortcut to OneDrive from SharePoint

Recently, we have observed that an increasing number of users in our company are using the "Add shortcut to OneDrive" button in SharePoint Online. However, many of them encounter an "Invalid Request" error without any clear reason. We…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-05-29T14:06:21.4966667+00:00
Lee, Rosy 0 Reputation points
commented 2026-09-24T07:29:05.1533333+00:00
Lee, Rosy 0 Reputation points
5 answers One of the answers was accepted by the question author.

OneDrive storage quota locked at 10GB (UserSpecific) on M365 E5 Developer Tenant despite 5TB Tenant limit

Hello Microsoft Community, I am experiencing an issue where a user's personal OneDrive for Business site is hard-capped at 10 GB on a Microsoft 365 E5 Developer tenant. I am unable to increase this quota via the Microsoft 365 Admin Center or SharePoint…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-10T06:20:59.5333333+00:00
Thắng Vũ 45 Reputation points
commented 2026-09-21T15:12:24.3533333+00:00
Liora 2,065 Reputation points Independent Advisor
2 answers

Added my work email to teams,outlook&Onedrive now they have stopped working

So I added my work account to the above on my personal PC , I didnt add it in the work and school account section to prevetn my company policies being pushed onto my PC, it worked no issue for over a month then stopped and all 3 threw this error: that…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-19T10:20:01.04+00:00
Greggus 0 Reputation points
commented 2026-09-20T15:05:02.69+00:00
Demi Nguyen 2,165 Reputation points Independent Advisor
1 answer

transfer my bussines one drive account to diferent user

i want to transfer my bussines one drive account to diferent user .

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-17T17:06:45.4633333+00:00
Gildardo Leon 0 Reputation points
answered 2026-09-17T17:23:25.39+00:00
Jay1 Tran 1,380 Reputation points Independent Advisor
2 answers

How to sign in to my work onedrive in the File Explorer

I am signed into my OneDrive work in Publisher, Word, etc. However, when I open my pc's File Explorer, it says that I am in my personal OneDrive. How do I open/sign in to my work's OneDrive?

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-03-31T18:25:49.27+00:00
Mary H 0 Reputation points
commented 2026-09-17T16:19:33.07+00:00
Samila 0 Reputation points