947 questions with Microsoft 365 and Office | OneDrive | For business | MacOS tags

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3 answers

No OneDrive icons

I am on a macOS26.5 (Ventura/Sonoma lineage). Both FileProvider and FinderIntegration toggles as. on. OneDrive processes are running but no cloud icons appear in the menu bar.

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-05-28T15:48:40.4933333+00:00
Margaret Vroman 0 Reputation points
commented 2026-05-29T21:19:36.1766667+00:00
Hin-V 15,085 Reputation points Microsoft External Staff Moderator
1 answer

Block OneDrive Standalone Cached Credential Business - Business1 popup

How can I stop the nuisance popup? "OneDrive Standalone Cached Credential Business - Business1"

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-05-27T03:47:58.3433333+00:00
KJK 0 Reputation points
commented 2026-05-28T08:53:50.61+00:00
Hani-Ng 11,315 Reputation points Microsoft External Staff Moderator
2 answers

Urgent Help Needed for Blocked OneDrive Account

Dear Microsoft Support, My OneDrive account "<PII removed>.onmicrosoft.com" has been stopped or blocked by Microsoft, and I am unable to access my files. All of the files inside are very important to me for my personal and work use. The…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-05-23T15:44:51.8833333+00:00
Nanyang Design 0 Reputation points
commented 2026-05-26T01:17:16.92+00:00
Teddie-D 16,370 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive Hangs MacOS Tahoe 26.4.1

I have the OneDrive app on my MacBooks (I have 2, one running MacOS Sequoia 15.7.5, the other Tahoe 26.4.1). Since my second MacBook upgraded to Tahoe (26.x.x), OneDrive hangs. It hangs while downloading attachments in Outlook. While saving or opening…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-04-27T18:59:00.49+00:00
Marty Corrigan 0 Reputation points
commented 2026-05-14T21:48:05.7233333+00:00
Hendrix-C 16,725 Reputation points Microsoft External Staff Moderator
2 answers

My One Drive has stopped syncing

My One Drive used to sync but has stopped doing so

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2025-11-15T15:13:59.62+00:00
VINAY SHARMA 0 Reputation points
commented 2026-05-13T16:31:13.3166667+00:00
Richard Rogel 0 Reputation points
2 answers

I HAVE LOST MASSIVA MOUNT OF DATE FROM ONEDRIVE. I NEED TO RECOVER IT ASAP

HI, I have just noticed that a large amount of information have been lost from ONEDRIVE. I have trying to log in but I find error message 504/503, I am panicking because it would be a great lost for my career. Can someone help, please? Best wishes,

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-05-11T14:09:16.68+00:00
JUAN LOPEZ 0 Reputation points
commented 2026-05-13T12:51:26.71+00:00
Vergil-V 13,460 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Access Denied for One drive and sharepoint

Access Denied ; This page has been blocked as it violates the Acceptable Use Policy located in the Terms of Use. If you believe this is a mistake, please contact our Support team using M365 Admin Center for further assistance.

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-05-11T16:49:31.6766667+00:00
Mass M 20 Reputation points
accepted 2026-05-11T16:51:31.78+00:00
Mass M 20 Reputation points
2 answers

The icons of Onedrive on the Menu bar for 2 accounts get merged in Microsoft 365 on macbook

I have 2 accounts of One drive - Personal which is an Outlook account and Business Exchange account. I used the business account icon on the menu bar to add the personal account. After starting the laptop I see 2 icons for the 2 accounts but after some…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-05-06T03:38:55.81+00:00
Anil Bagga 0 Reputation points
edited a comment 2026-05-08T02:14:56.0033333+00:00
Dora-T 13,745 Reputation points Microsoft External Staff Moderator
2 answers

Deleted User - Unable to retrieve documents.

Hi We were having issues with a user that had been reactivated after returning from maternity leave. Issues could not be fixed so the user was deleted and a complete new user was set up for the person on the 24/3/2026. original user was deleted and all…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-05-06T04:19:22.7833333+00:00
Steph 0 Reputation points
commented 2026-05-07T01:09:44.01+00:00
Teddie-D 16,370 Reputation points Microsoft External Staff Moderator
2 answers

Onedrive keeps closing unexpectedly and silently on macOS Tahoe 26.4.1

Are there any updates on how to solve the issue of Onedrive closing unexpectedly and silently on MacOS? I am running Tahoe 26.4.1 on a Mac Studio.

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-04-22T13:39:48.9166667+00:00
Gronemeyer, Suzanne 0 Reputation points
edited a comment 2026-04-29T11:10:47.09+00:00
Michelle-N 16,635 Reputation points Microsoft External Staff Moderator
1 answer

One Drive Licence

Hi, my office account oneDrive licence had expired. I have problem sourcing my main account user to renew the licence which my administrative told me they lost the email that is tagged to my work email. Can someone assist me urgently to help me locate my…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-04-27T04:05:01.6933333+00:00
Jason Peh 0 Reputation points
commented 2026-04-29T06:39:50.09+00:00
Teddie-D 16,370 Reputation points Microsoft External Staff Moderator
1 answer

Mac 12.7.6 Prevent Onedrive standalone app from automatically updating

I am looking for a solution to prevent automatic updates to ms one drive standalone app in Mac 12.7.6 There is a solution involving disabling the updater by changing the updater in terminal. I also need a solution to the administrative permission to…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-04-22T00:55:05.7666667+00:00
Margaretha 0 Reputation points
commented 2026-04-23T02:39:40.73+00:00
Teddie-D 16,370 Reputation points Microsoft External Staff Moderator
2 answers

Adding attachment

when adding an attachment to an email, it only adds a link. I want the actual document attached.

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-04-20T14:33:18.56+00:00
Ginny Meihaus 0 Reputation points
commented 2026-04-21T18:02:50.1633333+00:00
Ian-Ng 13,435 Reputation points Microsoft External Staff Moderator
2 answers

Hidden Downloads folder in Onedrive

Hello, When I view my Onedrive online I see a folder called "Downloads_1". There is no folder named "Downloads" appearing in the list of folders. When I try to rename the former to the latter, I get a message that there is already a…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-04-10T14:54:02.45+00:00
A B 0 Reputation points
commented 2026-04-13T07:09:02.5733333+00:00
Gabriel-N 17,785 Reputation points Microsoft External Staff Moderator
1 answer

I lost connection to my OneDrive (related to my ended business subscription). How can I retrieve the files?

With my company, [Moderator note: personal info removed], I had for at least 2 years a business subscription for Microsoft 365. I used OneDrive and to save space on my MacBook I basically stored everything in the cloud. The mailaddress I used to pay…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-04-07T16:09:37.7766667+00:00
Alwin Brands 0 Reputation points
edited an answer 2026-04-07T17:45:16.4566667+00:00
Alexis-NG 16,185 Reputation points Microsoft External Staff Moderator
2 answers

One drive will not open

Hi, one drive will not open on my Mac and I am prompted to restart onedrive…without the app open I am not able to

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-03-26T21:10:59.4633333+00:00
edited a comment 2026-03-27T22:06:24.1366667+00:00
Kristen-L 12,925 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

OneDrive macOS sync issues when Pages.app is set to open docx files

I have OneDrive running on my MacBook Air M1, macOS Tahoe 26.0, and I mainly use the Pages app for working with docx files. Although, I am using Word to work with documents on my OneDrive, where I right-click the document, select open with -> Word.…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-03-13T16:28:46.1533333+00:00
Rodion Pavlov 20 Reputation points
accepted 2026-03-13T23:42:27.9866667+00:00
Rodion Pavlov 20 Reputation points
3 answers

onedrive takes up systemdata, safe to delete?

hello is it safe to delete form this folder as its large in size (one 50gb) ~/Library/Logs/OneDrive/ListSync/Common/

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-02-11T11:14:17.5233333+00:00
Mikkel 5 Reputation points
edited a comment 2026-03-11T13:18:50.5866667+00:00
Dora-T 13,745 Reputation points Microsoft External Staff Moderator
2 answers

Onedrive signin error on Macbook Air - AADSTS90023: Invalid STS request

I changed machines yesterday and can't sign into OnDrive on my new MacBook Air. I have tried all the fixes listed online around deleting keychain entries, running terminal commands etc. nothing works. Apple M4 Tahoe 26.3 (25D125) Would really appreciate…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-02-20T12:30:42.4533333+00:00
Rudi Potgieter 0 Reputation points
commented 2026-03-09T19:19:01.2233333+00:00
Theresa Widner 0 Reputation points
2 answers

OneDrive Files on Desktop don't have Folder Icons

I have shortcuts to 6 OneDrive files on my Mac desktop. The two files that are shared with others don't have folder icons about 75% of the time. When I click "Get Info" the preview is correct. Any idea how to fix this?

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-03-04T23:13:09.4666667+00:00
BFusaro 5 Reputation points
commented 2026-03-06T06:35:35.24+00:00
Dora-T 13,745 Reputation points Microsoft External Staff Moderator