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Block OneDrive Standalone Cached Credential Business - Business1 popup

KJK 0 Reputation points
2026-05-27T03:47:58.3433333+00:00

How can I stop the nuisance popup? "OneDrive Standalone Cached Credential Business - Business1"

Microsoft 365 and Office | OneDrive | For business | MacOS
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  1. Hani-Ng 11,315 Reputation points Microsoft External Staff Moderator
    2026-05-27T06:33:41.6166667+00:00

    Hi KJK

    Based on your description, this behavior has been reported by other users and is typically related to cached credential entries rather than SharePoint itself.

    You can see:

    Since a few days I'm receiving the alert "Microsoft SharePoint wants to use your confidential infor…

    how do I delete sharepoint? - Microsoft Q&A

    From those discussions, the available solutions are summarized: Remove stored credentials from Keychain

    • Open Keychain Access (Applications > Utilities) or Search for entries related to “OneDrive” or “SharePoint" (press Command + Space > type keychain, then select Keychain Access)
    • Delete items such as “OneDrive Cached Credential” or similar entries

    Additionally, with the recent Office update for macOS, some users have reported that they cannot locate Keychain Access on their Mac. If you encounter the same issue or these steps above doesn't work, please let me know in the comment section.

    I look forward to your response.


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