262 questions with Microsoft 365 and Office | Word | For education | iOS tags

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1 answer

Word and PowerPoint login network error with apps on iPad.

Anytime I try to log into Word or PowerPoint apps on my iPad with my school account I receive a network connection error. I am able to access all the Microsoft365 apps on the web browser with my school login but I am missing certain features that the…

Microsoft 365 and Office | Word | For education | iOS
asked 2025-11-09T04:18:28.9733333+00:00
Drew K 5 Reputation points
commented 2026-05-25T23:26:49.6366667+00:00
Sophie N 15,045 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Can I login through my school tablet

Can I login my account using my school iPad? I couldn’t clock in my school attendance today because my back camera on my phone wasn’t working so hopefully they can fix in my time for today

Microsoft 365 and Office | Word | For education | iOS
asked 2026-05-05T01:39:27.9233333+00:00
Tenae Brown 20 Reputation points
accepted 2026-05-05T01:40:39.6666667+00:00
Tenae Brown 20 Reputation points
2 answers

How to recover work on a file which didn’t auto save on iPad

I’m working on coursework and I had done 3 of the questions, but my answer for the third question did not auto save. I still have 1 and 2, but the work for question 3 took me ages, I would love to recover it!!

Microsoft 365 and Office | Word | For education | iOS
asked 2026-04-27T10:15:01.8033333+00:00
PG 0 Reputation points
commented 2026-04-28T09:04:21.3866667+00:00
Nam-D 3,865 Reputation points Microsoft External Staff Moderator
2 answers

lost draft

when i was working on my assignment on my ipad i swiped off of the document to check something and it disappeared i was wondering if i could request my history

Microsoft 365 and Office | Word | For education | iOS
asked 2026-04-23T03:45:26.0666667+00:00
Andino, Azariah 0 Reputation points
commented 2026-04-24T05:43:56.5033333+00:00
Darren-Ng 10,455 Reputation points Microsoft External Staff Moderator
2 answers

Word keeps freezing and showing a dim lit screen

hello, I have an iPad and my word app is not working it keeps loading from file then freezing and not responding. I have cleared the catch, reinstalled app and turned off Siri. Can you please help me fix it thankyou. [Moderator note: personal info…

Microsoft 365 and Office | Word | For education | iOS
asked 2026-04-01T11:04:22.51+00:00
Frances Regan 0 Reputation points
commented 2026-04-02T14:54:18.95+00:00
Henry-N 13,640 Reputation points Microsoft External Staff Moderator
2 answers

No access to verification details

Good day, I need help with verifying my account as I no longer have access to my old number that is linked to my email and I can’t use the authenticator app. How do I go about verifying my account?

Microsoft 365 and Office | Word | For education | iOS
asked 2026-03-05T07:39:09.3133333+00:00
Zandile, Nzama 0 Reputation points
commented 2026-03-06T09:29:04.63+00:00
Rin-L 20,520 Reputation points Microsoft External Staff Moderator
2 answers

Edited a document and now my file is fully erased

I can’t find my file that i created earlier today and it is now no where to be seen i have checked everywhere my files my onedrive files, emails. Recently deleted the whole lot and its got it was for a 5hr long test and now it’s all gone.

Microsoft 365 and Office | Word | For education | iOS
asked 2026-03-03T07:38:36.5866667+00:00
Liv R 0 Reputation points
commented 2026-03-05T16:02:47.8566667+00:00
Ron Barker 1,965 Reputation points
2 answers

Document Edits didn’t save, can’t go back using version history

I have been making edits to a document and when I opened the document none of the edits saved and the version history button is not working. This document is very important and I need the latest updates quickly. Please help.

Microsoft 365 and Office | Word | For education | iOS
asked 2026-02-26T02:29:41.3833333+00:00
Jahna Maria Harris 5 Reputation points
commented 2026-02-27T05:24:44.95+00:00
Jade Ng 11,910 Reputation points Microsoft External Staff Moderator
2 answers

How to retrieve word file!!!!!!!

I was working on a word document on my tablet and have lost all my work it is saving it was last saved 24/2/26 at 8pm however I have been working on the document since 11:30 am, my word app on my tablet went black and when i relaunched it my word doc has…

Microsoft 365 and Office | Word | For education | iOS
asked 2026-02-25T06:53:35.17+00:00
Joshua Adam 0 Reputation points
answered 2026-02-25T09:36:24.6533333+00:00
Rin-L 20,520 Reputation points Microsoft External Staff Moderator
2 answers

Word on iPad not working

I use Word for my uni assignments and since Saturday I haven’t been able to use the Word app at all. It keeps freezing and buffering, taking ten minutes to spell out a single word. I’ve resorted to using my PC at home but I need to go to my classes and…

Microsoft 365 and Office | Word | For education | iOS
asked 2025-10-20T09:52:53.8033333+00:00
Camryn Dao 10 Reputation points
commented 2026-02-16T08:08:52.4166667+00:00
Anonymous
2 answers

How can I recover curropted file on word?

On the Ipad (ipasdOS version 26.2.1) word app, a document closed unexpectedly and now can't be opened. When I select it, it just says "can't open file.. sorry, something went wrong and this file can't open." When I try to search for the file…

Microsoft 365 and Office | Word | For education | iOS
asked 2026-02-10T01:13:07.85+00:00
Alexandra 0 Reputation points
commented 2026-02-11T06:56:16.18+00:00
AlexDN 11,430 Reputation points Microsoft External Staff Moderator
2 answers

How can I access Microsoft Word documents from an account with a blocked email?

I’m trying to access documents that I only had on a secondary school email. I’ve left that school, so I still have the account on Microsoft Word, but the email address has been locked, and now I can’t access those documents. How can I access them with a…

Microsoft 365 and Office | Word | For education | iOS
asked 2026-02-03T21:14:45.09+00:00
Aoife Slade 0 Reputation points
commented 2026-02-03T21:33:58.1266667+00:00
Aoife Slade 0 Reputation points
2 answers

Abonament la Word

Am dat din greseala plata unui abonament la word.L am anulat dar vreau sa mi iau si banii inapoi pentru ca plata a fost facuta din greseala.

Microsoft 365 and Office | Word | For education | iOS
asked 2026-01-24T11:19:41.82+00:00
Andreea 0 Reputation points
commented 2026-01-27T15:34:46.1433333+00:00
Tamara-Hu 15,280 Reputation points Microsoft External Staff Moderator
1 answer

How to recover a Word document

Hello! Every time I try to open a specific word document this keeps on popping up and I’m not sure what to do. It only happens with this specific document. This started occurring after I accidentally closed out of the Word app while the document name…

Microsoft 365 and Office | Word | For education | iOS
asked 2026-01-24T05:05:45.2333333+00:00
Sam Caballero 0 Reputation points
commented 2026-01-25T23:41:03.06+00:00
Jade Ng 11,910 Reputation points Microsoft External Staff Moderator
2 answers

Deleted saved 2 days of work in a file

Hi, I had been writing on word for 2 days an I woke up today to continue working on my assignment and all my work from 2 days has disappeared I was left with the work I had done last week. Auto save was consistently on. I can’t rename the file or see…

Microsoft 365 and Office | Word | For education | iOS
asked 2026-01-20T13:47:30.5733333+00:00
UG-VINSLAUSKAITE, GRETA 0 Reputation points
commented 2026-01-21T14:58:12.97+00:00
Tina L 12,330 Reputation points Microsoft External Staff Moderator
2 answers

How to fix word document?

My word will not let me create any documents. I have tried multiple templates but nothing will open. It is not giving me an error message, it simply will not open.

Microsoft 365 and Office | Word | For education | iOS
asked 2026-01-13T15:36:59.8666667+00:00
Ware, Arynn (Campus) 0 Reputation points
edited an answer 2026-01-13T23:17:26.6133333+00:00
Kristen-L 12,925 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Word Online not saving copies to my iPad

I wrote a two page report on on the Word app on my iPad. I chose to save a copy to my iPad so I could share it to my desktop to edit. When i opened the file on my desktop, it was 0 Kb and had nothing in the document. Now when I open it on my iPad, I see…

Microsoft 365 and Office | Word | For education | iOS
asked 2025-09-23T01:15:08.96+00:00
JC 20 Reputation points
edited a comment 2026-01-13T00:32:49.0633333+00:00
cuzzaz 0 Reputation points
1 answer

Use of endnote on ipad pro with word

I am finding it difficult to reference using EndNote on my Microsoft Word on my iPad please assist

Microsoft 365 and Office | Word | For education | iOS
asked 2026-01-04T13:18:45.3066667+00:00
Andrew Kimani (24116971) 0 Reputation points
commented 2026-01-05T11:20:27.13+00:00
Tamara-Hu 15,280 Reputation points Microsoft External Staff Moderator
2 answers

editing on word is disabled

I want to edit a word document but it keeps on asking me to activate office what should i do. I put my email id to login and activate but it is not working

Microsoft 365 and Office | Word | For education | iOS
asked 2025-12-21T12:41:53.9966667+00:00
Aditi Raj 0 Reputation points
commented 2025-12-22T07:08:51.1466667+00:00
Tina L 12,330 Reputation points Microsoft External Staff Moderator
2 answers

Can’t open new document

For the past few days I haven’t been able to open a new document on my Microsoft word. When i try to click on any template it just doesn’t react at all. I have signed out and back in and deleted and redownloaded the app but nothing has helped. I work on…

Microsoft 365 and Office | Word | For education | iOS
asked 2025-12-15T14:03:04.09+00:00
Antonia 0 Reputation points
edited an answer 2025-12-15T17:36:56.1966667+00:00
Hendrix-C 16,725 Reputation points Microsoft External Staff Moderator