Use of endnote on ipad pro with word

Hello @Andrew Kimani (24116971), 

Good day! Thank you for posting your valuable question on the Microsoft Q&A forum. 

Based on your description, I understand that you are finding it difficult to reference using EndNote in Microsoft Word on your iPad Pro. Please let me know if I misunderstood any part of your issue or if there are additional details you’d like to share. 

To help us provide the most accurate and effective solution, could you share a bit more detail about your setup? 

• Which version of EndNote are you using? (EndNote 20, EndNote X9, or EndNote Online?) 
• Are you trying to use Cite While You Write (CWYW) to insert citations directly into Word, or just copy references manually? 
• Is Microsoft Word on your iPad updated to the latest version? 
• What referencing style do you need? 
• Is your document stored in OneDrive, or locally on the iPad? 
• Could you share any relevant screenshots or a demonstration of what happens when you try to reference using EndNote in Word on your iPad? 

This additional context will help us understand your environment and the steps already taken so we can tailor the guidance to resolve the issue effectively. 

I apologize if I could not jump straight to a solution. I want to avoid suggesting anything that might be inaccurate or unhelpful. Once we have the details above, we’ll be able to assist you more effectively and guide you toward the right resolution. 

Looking forward to your response so we can get this sorted out for you together. 

If you have extra questions about this answer, please click "Comment". 

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