Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
742 questions
0 answers
Azure for Students: Do free 750-hr B-series VM hours survive temporary resize to a paid SKU?
I'm using the Azure for Students subscription ($100 credit + free services for 12 months) and want to confirm how the free 750 monthly hours for burstable B-series VMs work before I set up my workflow, so I can avoid unexpected charges. My questions: …
Azure Advisor
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 98%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
2 answers
how to change back up email
I want to change the back up email on my Microsoft account. However when I click that I want to change my security details, I am being asked for a code that has been sent to my back up email that I don't have access to. Is there a way around this?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,503 questions
asked
2026-09-10T15:09:01.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 2%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Charity Hall
0
Reputation points
answered
2026-09-10T15:52:47.23+00:00
Manoel Barros
21,735
Reputation points
Independent Advisor
1 answer
I need to move to my Web App location. Now I am not allowed to move the WebApp at all.
I need to move to location. I accidentally selected Central Canada on creation, instead of Central US. Now I am not allowed to move the WebApp at all. Please let me know what can be done.
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,042 questions
asked
2026-09-10T04:13:07.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 79%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Seth Shuey
0
Reputation points
answered
2026-09-10T15:51:56.4533333+00:00
Jose Benjamin Solis Nolasco
12,036
Reputation points
Volunteer Moderator
2 answers
How to re-activate my Skype credit?
My Skype credit has been inactivated since July 2026. I try to re-activate following the instruction by updating billing address but still can't activate. Please reactivate my Skype credit. Thanks and regards, [Moderator note: Personally Identifiable…
Microsoft Teams | Microsoft Teams Free | Other
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
968 questions
asked
2026-08-04T18:59:00.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 89%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Satina Chiu
0
Reputation points
edited an answer
2026-09-10T15:51:25.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 83%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris-D
1,180
Reputation points
Independent Advisor
1 answer
How to recover my Microsoft account by the Office key?
I lost my email after repairing my laptop, so I lose Office to and I can't use it, help pls
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,018 questions
asked
2026-09-10T15:13:02.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 68%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Вікторія Ковальчук
0
Reputation points
answered
2026-09-10T15:48:47.95+00:00
DaveM121
928.6K
Reputation points
Independent Advisor
0 answers
Excel on MAC, Date Formats to US and not UK
Hello, My dates are messed up and format to US. So I type "7-9" and should get 7 SEP, but I get 9 JUL I have checked regional settings and they are correct and set to UK I have used Terminal as someone recommended and it came back with ENG_GB I…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,699 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 99%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Why am I forced to set up Microsoft Authenticator in Microsoft 365?
Hello, I have a question regarding multi-factor authentication (MFA) in Microsoft 365. As far as I understand, with a Microsoft 365 account, I can only sign in without a second authentication factor three times. After those three times, Microsoft 365…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,402 questions
asked
2025-06-25T06:41:45.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 28.000000000000004%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
David Pazó
20
Reputation points
answered
2026-09-10T15:47:19.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 66%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
Hugh Fairweather
0
Reputation points
1 answer
Timing out connections to Azure
The last 4 hours we experience company-wide issues connecting to Azure, the status page of Microsoft tells us all is fine. Still we are timing out on connection attempts, it is becoming a serious issue. More details: a ping-test displays the issue only…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
973 questions
asked
2026-09-10T11:32:56.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kerkhof, S
0
Reputation points
answered
2026-09-10T15:46:24.58+00:00
Jose Benjamin Solis Nolasco
12,036
Reputation points
Volunteer Moderator
5 answers
File History problems after installing KB5124008, KB5126052, andKB890830
Ran Windows Update on two sepearate Windows 11 computers that were all up to date as of Saturday morning - broke File History Today I ran File History on 2 computers - both ran correctly. Then ran Windows Update and File History on both are now broken.…
Windows for home | Windows 11 | Recovery and backup
5,754 questions
asked
2026-09-08T22:43:41.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB3%3C/text%3E%3C/svg%3E)
BobHayes-3027
15
Reputation points
answered
2026-09-10T15:45:10.5966667+00:00
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Fred Acosta
0
Reputation points
2 answers
PC freezes when playing games on steam
Log Name: System Source: Microsoft-Windows-Hyper-V-Hypervisor Date: 07/09/2026 20:36:08 Event ID: 167 Task Category: None Level: Warning Keywords: (70368744177664) User: SYSTEM Computer: …
Windows for home | Windows 11 | Performance and system failures
32,374 questions
asked
2026-09-07T19:56:52.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 18%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
mark holden
20
Reputation points
commented
2026-09-10T15:45:08.94+00:00
mark holden
20
Reputation points
0 answers
Xbox One drive not working
Every time I try to play a disc, like a dvd or Blu-ray, I get the error message “We’re having trouble reading this. Make sure it’s a Blu-ray or dvd. If it’s a game, launch it from your games & apps instead. (0x91d70000)”. This is extremely…
Windows for home | Windows 10 | Gaming
10,438 questions
asked
2026-09-10T15:44:46.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 38%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
heidi spuehler
0
Reputation points
asked
2026-09-10T15:44:46.32+00:00
heidi spuehler
0
Reputation points
1 answer
Import learning from previous school
Hi there, my previous school account I had completed many courses. I'd like these attached to my new school profile. Is this possible please?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,686 questions
asked
2026-09-10T15:38:17.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 50%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFI%3C/text%3E%3C/svg%3E)
Fletcher, Ian
0
Reputation points
edited the question
2026-09-10T15:44:20.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
6,865
Reputation points Microsoft External Staff
Moderator
0 answers
How to transfer MS Office 2009 Pro to other laptop?
Hi, I have 2009 MS office professional installed in my old computer and would like to transfer to my new computer. I do not have original CD. How should I proceed?
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,078 questions
asked
2026-09-10T15:42:13.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 83%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
tokuo oishi
0
Reputation points
asked
2026-09-10T15:42:13.42+00:00
tokuo oishi
0
Reputation points
2 answers
How do I update my Microsoft password on my iphone e-mail
Hi, I changed my microsoft password and now need to change it in my phone to access my e-mails. Where can I do that please?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,503 questions
asked
2026-09-10T14:54:57.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 47%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jan Shirley
0
Reputation points
answered
2026-09-10T15:39:18.92+00:00
Manoel Barros
21,735
Reputation points
Independent Advisor
2 answers
Completely stuck on the startup screen without the Login prompt appearing
I have genuinely no idea how this happened but the software's bricked. Cant log in to the PC despite evrything else works fine. It only shows this blur thing. Ive already tried to run on safe mode, Ive already tried to debug, tried running some command,…
Windows for home | Windows 11 | Performance and system failures
32,374 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 81%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
Teams Telephony and Outlook Calandar issue
Entries in Outlook such as meetings that are marked as busy prevent Teams Telephoney calls being presented, how do you stop this happening other than by marking meetings as free
Microsoft Teams | Microsoft Teams for business | Settings | Online status
Microsoft Teams | Microsoft Teams for business | Settings | Online status
Managing presence indicators such as Available, Busy, or Away to reflect user availability
300 questions
asked
2026-08-25T14:26:25.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 86%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Debbie Anderton
0
Reputation points
edited a comment
2026-09-10T15:37:16.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Killian N
3,820
Reputation points
Independent Advisor
2 answers
Copilot images missing
My copilot library images all of a sudden are missing. Hundreds of hours of work lost. How can I retrieve them?
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
262 questions
asked
2026-07-07T12:00:49.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 85%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Arlington Remodeling Group
0
Reputation points
commented
2026-09-10T15:37:03.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 87%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Laura Severson
0
Reputation points
2 answers
Authenticator issues
I can’t log into my work account whenever I put the code in it says wrong code
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,899 questions
asked
2026-09-08T13:57:33.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 93%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOZ%3C/text%3E%3C/svg%3E)
OSMAN, Zekiye (THE VILLAGE SURGERY - E83031)
0
Reputation points
edited the question
2026-09-10T15:36:32.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,275
Reputation points Microsoft External Staff
Moderator
6 answers
the SMB / network‑sharing issue
every time i update to a newer version of Windows 25H2 i loss connection to my other computers on the network. I have to uninstall the update and run 24H2. This has been going on since October 2025. HELP
Windows for home | Windows 11 | Windows update
15,466 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 47%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
Hotmail account not receiving teams meeting requests suddenly
My NHS employer is trying to send a teams meeting to my hotmail account which she has done without issue previously. However today she has had a non-deliverable to this email message and I have received no teams link. Can anyone advise why this might of…
Microsoft Teams | Microsoft Teams Free | Other
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
968 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 73%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)