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Microsoft Clipchamp Automatically Signs Me Out After Login and Microsoft Account Storage Details Cannot Be Retrieved

Hello Microsoft Support Community, I am experiencing an issue when accessing Microsoft Clipchamp through my web browser. Whenever I visit the Microsoft Clipchamp website and sign in with my Microsoft account, Clipchamp automatically signs me out shortly…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-11-13T01:30:48.26+00:00
Wei Jun Loh 0 Reputation points
1 answer

Clip Champ and it's many bugs

This program seems to have some stupid bug pop up in the software every other week that makes the program completely unusable, and it's getting ridiculous. Now there appears to be a bug that logs me out, takes me to a login page, and when I attempt to…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-11-13T00:15:14.1766667+00:00
Oduval Overon 0 Reputation points
answered 2026-11-13T00:17:10.42+00:00

AI answer

2 answers

Clipchamp is not responding

I have been trying just now to use Clipchamp to add subtitles to a video. But it is not responding, neither the Clipchamp App nor when I tried to use the web version. It was working fine yesterday, less than 24 hours ago! Is there a known issue with…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-11-12T19:07:46.5966667+00:00
Manal Nakli 15 Reputation points
answered 2026-11-12T19:15:38.3666667+00:00
Jose Benjamin Solis Nolasco 13,021 Reputation points Volunteer Moderator
2 answers

Clipchamp Camera Background Feature Not Working

I have been trying to get the clipchamp background feature to work for days and I am at a loss. Is there any tips. I've tried to ask chatgpt & even the microsoft clipchamp chat person said they wouldn't be back to help me until Nov 2nd which is…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-10-31T18:40:44.5566667+00:00
Michelle Hardy 0 Reputation points
answered 2026-11-06T08:04:50.65+00:00
Thomas4-N 23,505 Reputation points Microsoft External Staff Moderator
2 answers

Application Microsoft Clipchamp

Bonjour, L’application Clipchamp reste coincée dans une boucle et ne parvient jamais à charger l’arrière-plan. J’ai essayé d’utiliser à la fois l’application Windows et le navigateur Edge, mais le problème persiste, que j’essaie d’importer un…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-11-02T10:53:08.4966667+00:00
Entraîneur Patrick 1 Reputation point
commented 2026-11-03T23:45:13.8233333+00:00
Xavier-D 14,530 Reputation points Microsoft External Staff Moderator
2 answers

Deleting projects in Clipchamp does not free up storage.

Here's how I usually use Clipchamp. When I finish rendering a project in clipchamp, and the application automatically downloads the video to my device, I usually open the file from the application downloads dialog by clicking "Open file" to…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-10-29T23:49:23.4866667+00:00
Qusro Qader 10 Reputation points
answered 2026-10-31T10:12:27.4566667+00:00
Paulo GM 74,055 Reputation points Independent Advisor
0 answers

How to Enable MS Clipchamp to open my existing Clipchamp Project File

When returning to my PC Today, MS Clipchamp no longer lists half of my existing and Brand New Projects. I can see the "xxx.clipchamp" Project File within my OneDrive Folder ("C:\Users\JoeRV\OneDrive\Videos\Clipchamp\miXed-Reality Demo -…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-07-23T16:19:23.4033333+00:00
Joe Vidal 0 Reputation points
commented 2026-10-21T06:03:41.98+00:00
Krishnamurthy Seetharama 0 Reputation points
1 answer

splicing and connecting audio stopped working correctly

I am having an ongoing problem with audio editing in Clipchamp that has made the program extremely difficult to use. The problem occurs when I cut a section out of an audio recording and then reconnect the remaining audio. Previously, I could remove a…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-10-04T14:28:30.5033333+00:00
psy bug 0 Reputation points
commented 2026-10-06T08:52:26.6066667+00:00
Kai-H 31,165 Reputation points Microsoft External Staff Moderator
3 answers

Cannot connect to Windows Hello in Clipchamp

When I try to sign into Microsoft Clipchamp, I am able to submit my email and password, after which a window comes up informing me that my Microsoft Account will need to be signed into via Windows Hello. I then receive the window above asking me to enter…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-09-24T06:32:45.22+00:00
Qusro Qader 10 Reputation points
commented 2026-09-27T07:24:18.29+00:00
Kai-H 31,165 Reputation points Microsoft External Staff Moderator
2 answers

I am unable to open my Clipchamp files

Hello I have created a clipchamp project that I would like to go back and edit (actually a few projects). When I click on the file and say load in app, absolutely nothing happens. Zero warning, nothing seems to load and stall or get stuck. Just…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-09-15T16:08:53.55+00:00
Andrea Fryett 0 Reputation points
commented 2026-09-17T08:26:26.7233333+00:00
Kai-H 31,165 Reputation points Microsoft External Staff Moderator
2 answers

Clipchamp will not sync with OneDrive and no support is avaialble

None of my projects will sync to OneDrive. "There was an error backing up your media" appears on every project after a short while. I have contacted support, but they know nothing about it and don't have the ability to look into it or help in…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-09-08T14:30:02.0233333+00:00
David Schneider 0 Reputation points
answered 2026-09-08T15:22:02.09+00:00
SD - IA 183.1K Reputation points Independent Advisor
2 answers

Clipchamp blocked by Cloudflare, unable to access account

Hello, I cannot access Clipchamp and receive a Cloudflare page saying "Sorry, you have been blocked." Cloudflare Ray ID: a31890ee4b28f8cc Location: Myanmar I am not using a VPN. I have already: Cleared browser cache and cookies Tried multiple…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-08-27T06:49:18.5+00:00
Akar Khin Nyunt 0 Reputation points
answered 2026-08-28T07:21:05.74+00:00
SD - IA 183.1K Reputation points Independent Advisor
2 answers

trouble uploading to clipchamp

my Microsoft account storage is not full. I have a subscription that renews every January. yet I am not able to upload any images or music to my Clipchamp account.

Microsoft 365 and Office | Clipchamp | For home
asked 2026-08-18T18:54:23.4633333+00:00
Tara Olsen 0 Reputation points
commented 2026-08-20T08:09:47.0866667+00:00
Kai-H 31,165 Reputation points Microsoft External Staff Moderator
1 answer

Clipchamp downloads

Clipchamp is a real joy to work with using only pictures. However the downloaded MP4 is unusable because of background 'noise'. Any v\fixes for this or did I waste a whole day making a video?

Microsoft 365 and Office | Clipchamp | For home
asked 2026-08-15T17:03:15.4866667+00:00
Dirk Pansegrouw 0 Reputation points
recommended 2026-08-16T03:16:13.66+00:00
Anonymous
3 answers

Microsoft Clipchamp

My clipchamp appears to be starting up and then it stays on a blank screen. please help me.

Microsoft 365 and Office | Clipchamp | For home
asked 2026-06-12T17:36:50.61+00:00
Robert Amezcua 25 Reputation points
edited an answer 2026-08-14T04:26:47.3833333+00:00
Cyber Shimo 0 Reputation points
1 answer

ClipChamp is way slow

Hi, My laptop is new with 32GB RAM however clipchamp takes 20 mins just to open. I recorded a video for 1 mins and I needed to wait for 30 mins to see the rendering. I am not using cloud storage to avoid the internet connection issues and by the way I…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-08-06T20:43:16.3466667+00:00
heba hegab 0 Reputation points Microsoft Employee
answered 2026-08-06T20:43:38.3566667+00:00

AI answer

5 answers

How to disable ClipChamp from uploading files to OneDrive

On December 11, 2025 ClipChamp updated to automatically upload videos to OneDrive. How can I disable ClipChamp from automatically uploading files to OneDrive? I tried toggling it off using this icon, but restarting ClipChamp auto re-enables it. It also…

Microsoft 365 and Office | Clipchamp | For home
asked 2025-12-11T18:56:19.4866667+00:00
Rdub2 200 Reputation points
commented 2026-08-05T14:26:19.69+00:00
Matthew 0 Reputation points
3 answers One of the answers was accepted by the question author.

How do I link my Microsoft 365 account to Clipchamp?

I'm back from yesterday but I need more help please. I want to now use Clipchamp but with the special features awarded me by also having Microsoft 365 as a personal user. Below is the answer I found but how do I link? [from Microsoft canned answers] All…

Microsoft 365 and Office | Clipchamp | For home
asked 2026-07-29T18:03:12.3233333+00:00
robin cotten 20 Reputation points
commented 2026-08-02T23:28:58.7766667+00:00
Norah-L 13,605 Reputation points Microsoft External Staff Moderator
4 answers

Is there anything included in Microsoft365 basic home plan that allows merging MOV files?

It looks like ClipChamp does that but is it included in the 365 package? If not can someone recommend a basic package to combine 10 short videos about 30 sec long, max created by an iphone? Thanks for reading this.

Microsoft 365 and Office | Clipchamp | For home
asked 2026-07-26T20:45:42.9333333+00:00
robin cotten 20 Reputation points
commented 2026-07-28T23:10:46.8266667+00:00
EmilyS726 279.8K Reputation points Independent Advisor
1 answer

Multiple photo on one slide in Clipchamp

How can i include multiple photos on one slide when I make a video in Microsoft Clipchamp?

Microsoft 365 and Office | Clipchamp | For home
asked 2026-07-27T16:54:45.72+00:00
Bill Roy 0 Reputation points
answered 2026-07-27T17:30:52.99+00:00
EmilyS726 279.8K Reputation points Independent Advisor