Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,805 questions
0 answers
My issue is unique, and I need to speak directly with a live representative who can understand my situation.
I purchased an annual Microsoft 365 subscription in September 2026, and my payment was successfully processed and confirmed. However, today I was informed that I do not have an active subscription. I need assistance resolving this issue, as I have…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-11-13T00:07:22.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 57.99999999999999%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DW
0
Reputation points
2 answers
Microsoft Unavailable Services
Please provide an expected time to restore excel, word and outlook, in Chile (friday 13, saturday 14,...). Our company is being impacted by the unavailability of Microsoft services. We have not seen any indication.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,645 questions
asked
2026-11-13T00:06:20.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 0%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERQ%3C/text%3E%3C/svg%3E)
Rodrigo Quinteros
0
Reputation points
answered
2026-11-13T00:40:28.69+00:00
EmilyS726
279.8K
Reputation points
Independent Advisor
1 answer
Speak to live agent
Speak to live gent as we have issues with our subscription and storage plan exceeded
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,821 questions
asked
2026-11-13T00:06:19.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 40%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Dearne Carroll
0
Reputation points
answered
2026-11-13T00:06:31.36+00:00
AI answer
0 answers
Calendar entries disappeared and found unrecognised group
I run my whole life against my iphone calendar and tonight the majority of the calender entries have disappeared. I have four calendars on my iphone as I have four mail accounts (icloud, x2 hotmail accounts and a professional email account) and I am not…
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,141 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 46%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
2 answers
Microsoft Outlook won't open emails
I use Outlook for my emails, but it won't open any of them. It says access denied
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,326 questions
asked
2026-11-13T00:04:28.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 94%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Carol Grissom
0
Reputation points
answered
2026-11-13T00:37:44.7533333+00:00
EmilyS726
279.8K
Reputation points
Independent Advisor
1 answer
Is Outlook down....again?
Is Outlook down....again? Have not been able to log into Outlook or any Microsoft products.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,769 questions
asked
2026-11-13T00:04:14.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 12%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
John P. Harrison
0
Reputation points
answered
2026-11-13T00:05:16.7766667+00:00
AI answer
1 answer
Outlook app is very slow and not showing mail today — Nov 12, 2026
There is an issue with the Outlook app today, Thursday, November 12, 2026. On Android, the app takes a very long time to open and does not show my mail.
Outlook | Outlook for mobile | Outlook for Android | For business
Outlook | Outlook for mobile | Outlook for Android | For business
Using Outlook for Android in business environments for email and scheduling
4,024 questions
asked
2026-11-13T00:04:00.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 4%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Maria Mazariegos
0
Reputation points
answered
2026-11-13T00:14:32.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 95%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Elena-VH
2,615
Reputation points
Independent Advisor
1 answer
Copilot Stop working
Copilot stop working it displays a blank screen without any indication of the issue or problem
Microsoft Copilot | Other
2,423 questions
asked
2026-11-13T00:02:48.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 11%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Joe Tulipano
0
Reputation points
answered
2026-11-13T00:05:48.8033333+00:00
AI answer
1 answer
I am having difficulty opening a word doc that has defaulted to an older version
I have been working on a word document, a book, and opened it just now only to find that it had defaulted to an older version of that document. How do I retrieve the latest version? This could be catastrophic. I have been auto-saving the document so I…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,091 questions
asked
2026-11-13T00:00:46.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 1%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Phil Gayter
0
Reputation points
answered
2026-11-13T00:02:36.8166667+00:00
AI answer
0 answers
Admin laptop locked
Tried of trying refit edit and system restore How do I override an administrator lock when I don’t have the password
Windows for home | Windows 11 | Accounts, profiles, and login
10,533 questions
asked
2026-11-12T23:59:40.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 16%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
Barbara Fernie
0
Reputation points
asked
2026-11-12T23:59:40.83+00:00
Barbara Fernie
0
Reputation points
1 answer
Status of the issue on several Microsoft service
Still the issue has persisted, do you have any announcement regarding the resolution time?
Windows for business | Windows Client for IT Pros | User experience | Other
asked
2026-11-12T23:59:06.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 85%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Damitha Nandika
0
Reputation points
answered
2026-11-13T00:07:03.11+00:00
AI answer
1 answer
outlook out
Outlook still / down? It sent 1 message but still cannot get in!
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,326 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 47%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
1 answer
windows update error 0x800f0993
OS Name Microsoft Windows 11 Pro, wont update, tried DISM and sfc / scannow tried windows update troubleshooter, the troubleshooter said to contact support
Windows for home | Windows 11 | Windows update
15,839 questions
asked
2026-11-12T23:57:46.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 77%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPE%3C/text%3E%3C/svg%3E)
Patrick Edwards
0
Reputation points
answered
2026-11-12T23:59:24.9033333+00:00
AI answer
1 answer
ETA on Outage?
I wanted to see if anyone knew if there is any updates regarding this? Or if there is a place they are posting updates about this outage, that isn't on Twitter/X? Thank you!
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,362 questions
asked
2026-11-12T23:57:10.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 28.000000000000004%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Cas Flores
0
Reputation points
edited the question
2026-11-13T00:41:41.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
2,655
Reputation points Microsoft External Staff
Moderator
1 answer
can not connect to hotmail
since your problems today i know can not connect to my accounts from my p.c. or my mobile phone. how do i reactivate the account to open?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,769 questions
asked
2026-11-12T23:56:41.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 17%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
tom mcintyre
0
Reputation points
answered
2026-11-13T00:29:02.1766667+00:00
Jonathan Deives
83,670
Reputation points
Independent Advisor
0 answers
Email storage full
Hi we have an issue with our email s being full, we had not realised we had already purchased a 100g storage plan, and when it was full we purchased another 100 g plan and should of gone the 1tb plan. subsequently our emails are still not sending but we…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,821 questions
asked
2026-11-12T23:56:40.1066667+00:00
Dearne Carroll
0
Reputation points
asked
2026-11-12T23:56:40.1066667+00:00
Dearne Carroll
0
Reputation points
1 answer
how to fix copilot app on my laptop
my copilot is just blank so i restarted the laptop and still nothing
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
392 questions
asked
2026-11-12T23:55:12.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 78%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
silvana perri
0
Reputation points
answered
2026-11-12T23:57:03.6666667+00:00
AI answer
1 answer
Would you happen to have an ETA?
By any chance would you all happen to have an ETA for the Microsoft 360 outage?
Microsoft 365 and Office | Office Online Server
Microsoft 365 and Office | Office Online Server
Microsoft on-premises server product that runs Office Online.
1,103 questions
asked
2026-11-12T23:54:26.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 76%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOC%3C/text%3E%3C/svg%3E)
Ojeda, Camilla
0
Reputation points
answered
2026-11-13T00:08:36.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
2,175
Reputation points
Independent Advisor
2 answers
Outlook and Excel
Installed latest updates to all Microsoft applications. Outlook unable to load all emails. When clicking on Load More Conversations at the bottom of the screen, nothing happens. Also after the installed update, all calendar events are missing…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,718 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 65%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
email problems
I can not send or receive emails from my iphone. nor my computer. Can you send steps to follow to fix the issue?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,769 questions
asked
2026-11-12T23:53:25.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 44%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Diana Loperena
0
Reputation points
answered
2026-11-13T00:25:03.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
127.3K
Reputation points
Independent Advisor