1,087 questions with Microsoft 365 and Office | Office Online Server tags

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2 answers One of the answers was accepted by the question author.

Can no longer send emails from my Microsoft Outlook email

Have been unable to send emails to others via Microsoft Outlook email. Have had this account for ten years. It has had server issues in the past, but now I don't even get server warnings. Would appreciate advice on how to fix this issue.

Microsoft 365 and Office | Office Online Server
asked 2025-08-18T00:05:19.2333333+00:00
Carfen 20 Reputation points
commented 2026-08-17T14:13:43.17+00:00
Mike Ficalora 0 Reputation points
1 answer

Unauthorised purchase

I have been charged $172.95 for MS online. I did not authorise this as I have an account through my tertiary provider. im requesting a full refunds regards

Microsoft 365 and Office | Office Online Server
asked 2026-08-16T23:13:13.1966667+00:00
Fred Epiha 0 Reputation points
answered 2026-08-16T23:57:29.2233333+00:00
Dora-T 195 Reputation points Independent Advisor
1 answer

AnalyzedEmails (Graph API) Endpoint - Domain Creation Date Always Wrong

We try to export the domain creation date using Microsoft Defender AnalyzedEmails (Graph API) Endpoint, and every time the data is showing wrong results (it shows the standard date time format **eg. **Domain Creation:01 Jan 0001, 00:00:00 UTC) We tried…

Microsoft 365 and Office | Office Online Server
asked 2026-08-14T03:13:11.73+00:00
Musle Shankar Rao, Manasa 0 Reputation points
commented 2026-08-16T14:02:25.4933333+00:00
Teddie Dang 495 Reputation points Independent Advisor
6 answers One of the answers was accepted by the question author.

Trust Sender and Show Blocked Content Buttons are Not Working

We have cleared our browser cookies and cache, and the Trust Sender and Show Blocked Content Buttons are still not working. We have opened Outlook in Firefox, Chrome, Edge and Brave Browsers, and the same problem exists.

Microsoft 365 and Office | Office Online Server
asked 2025-07-28T21:16:59.12+00:00
info chiangraitimes.com 25 Reputation points
answered 2026-08-05T18:47:15.9366667+00:00
Wade Murdock 1 Reputation point
0 answers

primitive issue addin image

Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

Microsoft 365 and Office | Office Online Server
asked 2026-08-04T07:38:22.2366667+00:00
SEREN SOYLER 0 Reputation points
commented 2026-08-04T07:52:50.4+00:00
Stefan Blom 348.4K Reputation points MVP Volunteer Moderator
1 answer

Clarification on whether opening a local .msg file in New Outlook creates or syncs a draft mailbox item

Hello Microsoft Support, We are evaluating a New Outlook integration scenario and would like clarification on the supported and stable platform behavior when opening a local .msg file. In our local testing, we observed that opening a local .msg file in…

Microsoft 365 and Office | Office Online Server
asked 2026-07-30T02:59:59.4866667+00:00
Xiang Zhang 0 Reputation points
edited an answer 2026-08-03T05:32:14.0666667+00:00
Xiang Zhang 0 Reputation points
1 answer

After I add a Customu domain to my Microsoft 365 Business basic. how many custom Domain Emails Adresses can I set up for that 1 user I have

After I add a Customu domain to my Microsoft 365 Business basic. How many custom Domain Emails Adresses can I set up for that 1 user I have

Microsoft 365 and Office | Office Online Server
asked 2026-07-24T00:14:06.09+00:00
Godswill Dave 0 Reputation points
commented 2026-07-29T02:35:38.7966667+00:00
Darren-Ng 12,765 Reputation points Microsoft External Staff Moderator
2 answers

double charges for the upgrade from personal to premium on my card

I was double charged $99 twice for purchasing personal 365 and then upgrading to the premium 365 on the same day.

Microsoft 365 and Office | Office Online Server
asked 2026-05-25T02:24:41.7733333+00:00
Terry Streit 0 Reputation points
commented 2026-07-27T12:46:57.8033333+00:00
Tim G 0 Reputation points
1 answer

I have 2 emails and one needs password reset by administrator.

I have 2 emails, one needs password reset by administrator. As administrator I changed that password, it didnt work for that email and bumped the administrator email from other devices and I am unable to reset on those devices. It says must be changed by…

Microsoft 365 and Office | Office Online Server
asked 2026-07-26T16:41:07.0366667+00:00
Thomas Marchbanks 0 Reputation points
answered 2026-07-26T18:20:25.0766667+00:00
Ruby-N 13,320 Reputation points Microsoft External Staff Moderator
1 answer

BC enviroment

Current we use BC to manage purchase. Since we have 4 different entities in Indonesia, we use 4 different enviroment. Buyer need to switch to different enviroment to create PO, create item code. I want to increase efficiency of operation, is that…

Microsoft 365 and Office | Office Online Server
asked 2026-07-16T08:03:37.72+00:00
Chelsea Dong (董超) 0 Reputation points
edited an answer 2026-07-16T08:58:44.09+00:00
Gabriel-N 20,675 Reputation points Microsoft External Staff Moderator
1 answer

for peoplesoft excel_to_ci add ins are not visible in office ltsc 2024

for PeopleSoft excel_to_ci add ins are not visible in office ltsc 2024, we try from option menue and enabled ribbon but no luck. On same os Windows 2022 server installed office 2016 and its working but not supported by the peoplesoft application . Is…

Microsoft 365 and Office | Office Online Server
asked 2026-07-06T07:03:54.4033333+00:00
Amrut Patil 0 Reputation points
commented 2026-07-07T13:58:33.9433333+00:00
Michelle-N 20,725 Reputation points Microsoft External Staff Moderator
1 answer

I cannot send an email I need my output settings

I cannot send any emails as I cannot find my output settings

Microsoft 365 and Office | Office Online Server
asked 2026-07-02T05:47:53.1466667+00:00
Greg Shepheard 0 Reputation points
answered 2026-07-02T06:22:12.84+00:00
Hani-Ng 13,470 Reputation points Microsoft External Staff Moderator
1 answer

Cannot Download emails to Outllook.

I can't download or send emails from MS Outlook. This stopped working over a week ago. The following log is the file from the MS tool: C:\Users\User\Downloads\Diagnostics_Logs-OLK-UTC.2026.6.27.18.21.48.598.zip

Microsoft 365 and Office | Office Online Server
asked 2026-06-27T18:32:28.8566667+00:00
Frank Reiss 0 Reputation points
edited an answer 2026-06-27T19:26:15.9566667+00:00
Hin-V 16,830 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Word Password Prompt After KB5094128 (VB6 COM Automation)

Word Password Prompt After KB5094128 (VB6 COM Automation)   Microsoft Word prompts for password when opening document via VB6 (FileOpen with PasswordDoc/PasswordDot) after KB5094128 on Windows Server 2022   Third-party OLE Automation Issue: VB6…

Microsoft 365 and Office | Office Online Server
asked 2026-06-24T12:10:50.5933333+00:00
Shankaranarayanan Vinayagam 20 Reputation points
accepted 2026-06-25T09:55:36.6066667+00:00
Shankaranarayanan Vinayagam 20 Reputation points
1 answer

can't delete word documents

I am using a laptop with Windows 11, and use 'word' app and can't find a way to delete word documents. Help anyone?

Microsoft 365 and Office | Office Online Server
asked 2026-06-23T13:32:35.6833333+00:00
leila klasse 0 Reputation points
answered 2026-06-23T14:06:42.6666667+00:00
DaveM121 918.2K Reputation points Independent Advisor
1 answer

Can't install Home Office

I purchased Home Office to replace Office 365 to allow me to save file to my computer (not just one drive) as well as opening other files without having to pay subscription fees, I am retired and trying to save extra costs. I first tried to install over…

Microsoft 365 and Office | Office Online Server
asked 2026-06-21T22:13:13.5033333+00:00
Kim Harley 0 Reputation points
answered 2026-06-22T00:03:09.5766667+00:00
Stefan Blom 348.4K Reputation points MVP Volunteer Moderator
2 answers

WOPI / Office Online Idle Session Timeout – Can It Be Extended for Long Inactive Editing Sessions?

Hello, We have a custom WOPI host running on Azure that is integrated with Microsoft Office Online for document editing. Users open documents through our WOPI server and edit them online in Word Online. We are seeing that when a document remains open but…

Microsoft 365 and Office | Office Online Server
asked 2026-06-09T22:40:28.3633333+00:00
Morde 5 Reputation points
commented 2026-06-16T06:40:18.9733333+00:00
Morde 5 Reputation points
2 answers One of the answers was accepted by the question author.

How to fix Power Point?

Power Point keep saying it has occurred an error and closes.

Microsoft 365 and Office | Office Online Server
asked 2026-06-11T10:02:20.1166667+00:00
Marianne Cook 20 Reputation points
accepted 2026-06-13T15:36:18.0333333+00:00
Marianne Cook 20 Reputation points
2 answers

OneDrive connection error 0x8004def4 on VDI

Hello, One of our users who works on a VDI has been encountering error code 0x8004def4 on their computer for the past few months, along with the message ‘A problem has occurred with OneDrive’, and is therefore unable to synchronise their files. …

Microsoft 365 and Office | Office Online Server
asked 2026-06-10T10:01:25.94+00:00
Sébastien P 0 Reputation points
commented 2026-06-12T07:22:30.3433333+00:00
Jayden-P 26,270 Reputation points Microsoft External Staff Moderator
2 answers

Getting an error when opening a file from another Tenant (being invited correctly)

Hello, I provide IT support services to multiple companies, and this week we have received around 10 tickets from different organizations reporting the same issue. When users open a Microsoft document shared from another tenant, they receive an error…

Microsoft 365 and Office | Office Online Server
asked 2026-06-05T09:28:19.4266667+00:00
Jordi Escudé 0 Reputation points
commented 2026-06-08T07:18:20.57+00:00
Jayden-P 26,270 Reputation points Microsoft External Staff Moderator