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Outlook and Excel

Installed latest updates to all Microsoft applications. Outlook unable to load all emails. When clicking on Load More Conversations at the bottom of the screen, nothing happens. Also after the installed update, all calendar events are missing…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-12T23:53:28.3333333+00:00
CJ 0 Reputation points
answered 2026-11-13T00:25:05.49+00:00
EmilyS726 279.8K Reputation points Independent Advisor
2 answers

New Outlook for Mac only showing pinned emails – Google Workspace account

Hi Microsoft Support, I'm having an issue with New Outlook for Mac that started immediately after restarting my computer. My inbox is only displaying my pinned emails. All other emails have disappeared from view, and clicking "Load more…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-12T22:29:57.1733333+00:00
Abby Wallace 0 Reputation points
commented 2026-11-13T00:04:00.38+00:00
EmilyS726 279.8K Reputation points Independent Advisor
2 answers

Missing email account

I have added an account in settings, but it does not show up in email listings. It is my default account but does display in my email list. The other accounts do show up.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-12T22:35:52.1133333+00:00
David Pigott 0 Reputation points
edited an answer 2026-11-12T23:15:42.54+00:00
Kayece Jan Mae Amizola 16,875 Reputation points Independent Advisor
1 answer

To-Do with outlook.com and Outlook for Mac app, I do not have the capability!

I use Outlook for Mac with my Outlook.com account, but I don't see the To-Do button in the left sidebar. However, my work Office 365 Outlook account does, so I know the App supports this capability. Also, when I open Outlook WebApp on outlook.live.com,…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-12T13:01:22.8733333+00:00
Jamie Riley 0 Reputation points
answered 2026-11-12T13:07:44.1166667+00:00
Jamie Riley 0 Reputation points
3 answers

Ads showing in Outlook for Mac despite Outlook subscription

Hi Using Outlook on latest version of Mac OS . I have the Outlook basic subscription yet ads are still showing in email inbox as per attached screenshots...they do not show when using the mobile Outlook app on an Android device despite me inputting the…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-09T14:24:05.1533333+00:00
Murray Alexander 0 Reputation points
recommended 2026-11-11T14:59:12.3533333+00:00
JuliaMarvin 24,175 Reputation points Volunteer Moderator
2 answers

Teams and Outlook Calendars not synching

Using Mac MS365 personal subscription. I make meetings in Teams and they show on the Teams calendar adn Outlook web, but are not synching to my Mac Outlook calendar. Signed into Teams and Outlook with same account Outlook is showing all calenders I…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-03T23:43:55.7466667+00:00
Forsythia Strategy Group LLC 0 Reputation points
commented 2026-11-10T04:44:06.07+00:00
Emma1-N 14,925 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

password change

how do i change my new outlook password to a new outlook e-mail account password on my MAC

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-08T15:09:02.3266667+00:00
Malcolm Swinburn 40 Reputation points
accepted 2026-11-08T15:10:34.5033333+00:00
Malcolm Swinburn 40 Reputation points
2 answers

contact by phone or chat

How do I get to speak or chat to get help to help resolve my problem with outlook mail for MAC

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-08T13:14:05.6366667+00:00
Malcolm Swinburn 40 Reputation points
answered 2026-11-08T13:55:01.85+00:00
Virginia M 42,585 Reputation points Independent Advisor
0 answers

outlook and mail issues

Recently I am unable to send/receive mail to my outlook but can on mail. Using mail i cannot see my folders as on outlook. Why is this? I am using Outlook for MAC.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-08T12:53:15.1133333+00:00
Malcolm Swinburn 40 Reputation points
1 answer

New Outlook Only Showing Past Month Emails in the Inbox

Hello, I am using the new Outlook, and only the past month is showing in the inbox. I have no filters on my mail. Online, all emails show. I have a mac. Advice?

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-04T19:38:04.5066667+00:00
Emily Vogt 0 Reputation points
commented 2026-11-08T01:35:42.6866667+00:00
Chloe-V 15,330 Reputation points Microsoft External Staff Moderator
1 answer

Add existing email alias to Outlook for Mac

I already have an email alias for my Google business account, and I need to add it to my Outlook for Mac app. Can someone provide simple steps to do this? I think my app version is for home, and I think its the New Outlook, so I'm selecting that tag,…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-11T12:02:03.99+00:00
Linda Handelsman 0 Reputation points
edited a comment 2026-11-07T19:07:44.89+00:00
Hornblower409 19,070 Reputation points
2 answers

Can’t lists and groups have gone

I’m using a 2013 MacBook with Catalina 10. My contact lists and contact groups have gone. How can I get these back.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-05T11:33:36.9266667+00:00
D Gamble 0 Reputation points
commented 2026-11-07T11:18:44.88+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

I cannot send emails anymore because they remain in the Outbox

How to fix the issue when emails remains in the Outbox instead of being sent ? On outlook app for Mac.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-04T11:06:44.2733333+00:00
BrazzFound 0 Reputation points
commented 2026-11-06T13:18:32.38+00:00
Lychee-Ng 30,735 Reputation points Microsoft External Staff Moderator
2 answers

How to move the junk folders location

Move Outlook Junk mail folder back to top of list after recent software update

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-01-30T15:48:36.9933333+00:00
Roger Ackermann 0 Reputation points
commented 2026-11-03T10:57:21.73+00:00
JuliaMarvin 24,175 Reputation points Volunteer Moderator
2 answers

Unable to sent emails from my account

I am trying to send emails as a secretary to my masonic lodge and I kept getting the following error message: An internal server error occurred. The operation failed., WASCL UserAction verdict is not None. Actual verdict is RefuseQuota. I need to be…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-11-02T15:22:16.5766667+00:00
Temple Lodge Secretary 0 Reputation points
answered 2026-11-02T16:13:39.46+00:00
Diana Mariz 11,405 Reputation points Independent Advisor
1 answer

MacOS Mail and Outlook /Hotmail

You see all of these questions on MacOS Mail and Outlook/Hotmail? You have made yourselves completely unusable as a platform. Round and round, and round you've sent us over the years. IMAP to PassKEY or APPLICATION PASSWORD. Into frustration and…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-31T19:53:35.6966667+00:00
John Cladianos 0 Reputation points
commented 2026-11-02T08:59:25.6733333+00:00
Kai-H 31,165 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

My hotmail account suddenly not receiving emails on mac or iphone

This morning I have not receive any emails in my hotmail account. I can send emails I received junk mail I have plenty of space. I tested my laptop and iphone for bugs I rebooted Still am not getting hotmail though I know that at least 20 are likely on…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-31T14:02:44.3166667+00:00
Wayne Gersen 20 Reputation points
commented 2026-10-31T15:58:33.34+00:00
Wayne Gersen 20 Reputation points
1 answer

the excel file not allow to save

the excel file not allow to save, the screen said your office 2021 license it not supported with this version

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-28T02:55:01.8166667+00:00
Meila Wong 0 Reputation points
commented 2026-10-30T04:48:17.2633333+00:00
Hornblower409 19,070 Reputation points
2 answers One of the answers was accepted by the question author.

How to fix a mail sync issue between Outlook and Gmail

I have just installed New Outlook for Mac and successfully added my personal and business gmail accounts to it. However, Outlook does not sync any sent, new or deleted mails. Emails I send via Outlook eventually bounce hours later. I've updated IMAP…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-29T16:20:53.59+00:00
Richard Taylor 20 Reputation points
answered 2026-10-29T16:42:13.8433333+00:00
Richard Taylor 20 Reputation points
1 answer

Can not receive any emails with my outlook account

got hacked earlier on in the week, logged out and reset password, thought everything was ok, last 48 hours ive been able to send emails but not receive any

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-29T13:26:37.0266667+00:00
james wojda 0 Reputation points
answered 2026-10-29T14:00:23.25+00:00
SD - IA 183.1K Reputation points Independent Advisor