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copilot hangs the white window of death shows up with no response

I launch copilot in my taskbar and it launches to a plain white screen. I can't do anything from there.

Microsoft Copilot | Windows Copilot | App
asked 2026-11-12T22:36:25.72+00:00
Priscilla DiPrizio 0 Reputation points
answered 2026-11-12T22:37:59.9866667+00:00
EmilyS_726 34,285 Reputation points Volunteer Moderator
2 answers

Front Door WAF policy: How to get logs when "Block by ASN"

I've created a "Front Door WAF policy" which blocks requests by ASN. I can see in the logs, that requests are blocked. Because I want to assess, whether the blocks are correct, I need to see the actual ASN of the blocked requests. So my…

Azure Front Door
Azure Front Door

An Azure service that provides a cloud content delivery network with threat protection.

1,247 questions
asked 2026-11-11T08:36:12.5466667+00:00
Matthias Müller 0 Reputation points
answered 2026-11-12T22:37:29.44+00:00
Rabiatu Mohammed 0 Reputation points
2 answers

I cannnott access my outlook email on my ipad despite following all reommenation

I have spent 4 hours trying to fix my outlook account or mail on my uipad or iphone. I have followed every possible solution offered online. I am old and nee to speak to a live technical person.

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-12T22:04:45.39+00:00
Greg OBrien 0 Reputation points
answered 2026-11-12T22:37:03.22+00:00
Ivan B 127.3K Reputation points Independent Advisor
2 answers

install phone link on pc

How do I install Phone Link on my pc? I uninstalled it.

Windows for home | Windows 10 | Connect Phone and PC
asked 2026-11-12T21:57:16.2833333+00:00
Raymond Collado 0 Reputation points
answered 2026-11-12T22:36:52.3266667+00:00
John DeV 171.4K Reputation points Independent Advisor
1 answer

Changes to Teams for Individual use

Microsoft's brief description of Community usage being dropped for personal use, i.e. not corporate or non-profit, is confusing. If the "communities" is being dropped for personal Teams use, how can a meeting (EVENT) be scheduled in advance? …

Microsoft Teams | Microsoft Teams Free | Communities
asked 2026-11-12T22:34:16.8933333+00:00
Philip M 0 Reputation points
answered 2026-11-12T22:36:02.9666667+00:00

AI answer

3 answers

after opening my msn page it refuses to connect me to my email

It just started a hour ago, up until then i had no issues opening my emails. Now when i click on email it brings me a page that says not available.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T22:00:54.7166667+00:00
tim manley 0 Reputation points
answered 2026-11-12T22:35:21.86+00:00
private- 0 Reputation points
2 answers

Can't get the old context menu

Recently, possibly after a Windows update, the right-click brings up a new looking context menu. One option that used to show up previously was a shortcut to 7-Zip, that I use frequently. But now it's no longer there. The only way I can find to open the…

Windows for home | Windows 11 | Settings
asked 2026-11-09T18:03:16.5933333+00:00
David Schulze 0 Reputation points
answered 2026-11-12T22:34:48.94+00:00
Farabi Mahbub 0 Reputation points
1 answer

Computer is on a new router/wifi - getting the following error message when I log onto Microsoft 365 Outlook email

UTC Date: 2026-11-12T18:06:38.775Z Client Id: [Moderator note: Personally Identifiable Information removed] Session Id: [Moderator note: Personally Identifiable Information removed] Client Version: 20261030007.23 BootResult: network Back Filled Errors:…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-11-12T18:14:54.8766667+00:00
Richard Babb 0 Reputation points
edited the question 2026-11-12T22:34:40.2566667+00:00
Ryan-N 16,955 Reputation points Microsoft External Staff Moderator
2 answers

No emails are going out or coming in since 12:42 pm today

No emails on MSN since 12:42 PM today...it is not working can not send Emils either WHAT IS THE PROBLEM????

Outlook | Web | Outlook.com | Email
asked 2026-11-12T22:00:17.99+00:00
Patrice Colamesta 0 Reputation points
answered 2026-11-12T22:34:02.65+00:00
EmilyS726 279.8K Reputation points Independent Advisor
2 answers

Outlook is no longer accessing my Gmail account.

As of today, I cannot remove my Gmail account through Outlook. I cannot delete it to re-establish it.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T22:01:05.54+00:00
Eliot Malamud 0 Reputation points
answered 2026-11-12T22:33:17.1+00:00
EmilyS726 279.8K Reputation points Independent Advisor
2 answers

how can i disable "na.01.safelinks" for selected trustworthy senders?

how can i disable "na.01.safelinks" for selected trustworthy senders?

Microsoft Security | Microsoft Defender | Other
asked 2026-01-04T04:29:29.37+00:00
alan babington-smith 0 Reputation points
answered 2026-11-12T22:32:27.4233333+00:00
Sandra Mull 0 Reputation points
2 answers

My Copilot stop working in my Onenote today

Yesterday, my Copilot was working fine in my Onenote. This morning, when I asked a question, it didn't respond to the question in my Onenote. It displayed that it was lining things up, but nothing was generated. After 5 minutes, it displayed…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-11-12T21:59:26.2533333+00:00
Sheila Gibson 0 Reputation points
answered 2026-11-12T22:32:15.7933333+00:00
Ivan B 127.3K Reputation points Independent Advisor
1 answer

My hotmail account has been blocked

I was overseas and answered an email back on the 26 th September. When I returned home I have been trying to get it recovered by filling out the recover form. I have been doing this now daily for several weeks with the same answer saying they will get…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-12T21:51:20.33+00:00
Kerrie Bates 0 Reputation points
answered 2026-11-12T22:31:15.1566667+00:00
Kayece Jan Mae Amizola 16,875 Reputation points Independent Advisor
1 answer

My Microsoft account was hacked and the email was changed without my permission

Hello, My Microsoft account was hacked, and I lost access to my Xbox account and my purchased copy of Minecraft Java Edition. Someone with the account ###############@netanyah.io changed my original Gmail address to an unknown email address without my…

Windows for home | Windows 10 | Security and privacy
asked 2026-11-12T22:27:30.4233333+00:00
Turimax 0 Reputation points
edited the question 2026-11-12T22:29:51.0066667+00:00
Turimax 0 Reputation points
2 answers

location services is greyed out on windows 11.

i am system administrator. i want to be able to make changes

Windows for home | Windows 11 | Security and privacy
asked 2026-09-23T23:00:16.4333333+00:00
larry coots 0 Reputation points
commented 2026-11-12T22:29:43.7533333+00:00
Kirk Gudenau 0 Reputation points
3 answers

upload pending

some recent files say 'upload pending', some files i cant delete as it says 'The file may have been moved, renamed or already deleted' but i havent changed or moved them. my documents arent saving, im not sure why

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-12T14:15:47.73+00:00
Hermione Beaumont 0 Reputation points
answered 2026-11-12T22:28:45.9+00:00
Will Irwin 0 Reputation points
1 answer

Outlook folders will not load

I just accepted to do a Microsoft update of my computer about 30 minutes ago and now I cannot access any of my outlook folders? This is very frustrating and I need to access my business folder for work purposes. Clearly your update messed up my Outlook.…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T20:57:04.52+00:00
Jennifer Six 0 Reputation points
edited the question 2026-11-12T22:27:47.7466667+00:00
Jennifer Six 0 Reputation points
1 answer

Outlook Access denied

Outlook is asking me provider email passoword. I type it. and nothing happen. Connection is very good. I have a plan subscription. It does not work and I cannot repair it. You supervise the program. Please Fix it

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-12T21:54:56.9566667+00:00
LND 0 Reputation points
answered 2026-11-12T22:27:43.6566667+00:00
Jonathan Deives 83,670 Reputation points Independent Advisor
1 answer

ETA on outage fix

Wanting to know if there is an ETA on fixing the outage?

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-12T22:21:27.1733333+00:00
John Young 0 Reputation points
answered 2026-11-12T22:26:03.1566667+00:00
Ryan-N 16,955 Reputation points Microsoft External Staff Moderator
2 answers

Inconsistent results from Windows Networking

I operate several different Windows computers and rely heavily on Windows Networking. In order to describe this problem I have 4 computers running on my own private network. Three of the four are connected to the network via Ethernet RJ45 Adapters. …

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
asked 2026-11-07T20:00:01.8366667+00:00
Snookred 36 Reputation points
commented 2026-11-12T22:24:54.52+00:00
Snookred 36 Reputation points