17,624 questions
1 answer
My Microsoft account was hacked and the email was changed without my permission
Hello, My Microsoft account was hacked, and I lost access to my Xbox account and my purchased copy of Minecraft Java Edition. Someone with the account ###############@netanyah.io changed my original Gmail address to an unknown email address without my…
Windows for home | Windows 10 | Security and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 31%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
Manage Recovery Keys TraceID error
I have been trying to access my bitlocker recovery key but theI have been trying to access my bitlocker recovery key but the page "Manage Recovery Keys" for my device shows a TraceID error and says something happened but won't show my bitlocker…
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-12T20:34:40.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 67%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
James Neville
0
Reputation points
answered
2026-11-12T21:08:22.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,875
Reputation points
Independent Advisor
1 answer
how to login without a code being required
When I login first thing in the morning, I enter my email and password but then it wants a code. How do I remove the request for a code?
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-12T19:21:26.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 27%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sandy Marble
0
Reputation points
answered
2026-11-12T19:25:27.56+00:00
AI answer
2 answers
Urgent requirement to change outlook password
My email has been hacked. I urgently need to change my password. My two step verification is a landline number which will not receive an SMS. I can’t wait 30 days for my new security step to be updated. Please can you advise how I can change my password…
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-12T16:37:29.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 67%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Judith Williams
0
Reputation points
answered
2026-11-12T17:50:15.3466667+00:00
GsN5034 - IA
80,095
Reputation points
Independent Advisor
1 answer
How to reset laptop with having the pass key
I found a computer (laptop) that was someone else it has their log in information so I'm not able to use it I tried to reset it but it asked me for a pass key which I don't have and am unable to get and it won't let me reset the laptop what do I do in…
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-12T10:31:16.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 36%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Thomas Moczadlo
0
Reputation points
answered
2026-11-12T10:32:15.4733333+00:00
AI answer
2 answers
One of the answers was accepted by the question author.
Hijacked browser
My Bing search page has been hijacked by something called Hubmere.com. I am not sure when it happened but it is only on my Edge browser not my Chrome browser where I have set Bing as my preferred search engine. I really need to get this off of my…
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-10T02:18:18.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 0%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
S. Abshire
20
Reputation points
accepted
2026-11-10T21:09:31.2733333+00:00
S. Abshire
20
Reputation points
1 answer
One of the answers was accepted by the question author.
How do I remove a manually added certificate from the Trusted Root Certification Authorities section?
So I was running a piece of software that had a certificate that required it be added manually. Following the instructions I was given, I added it to the Trusted Root Certification Authorities section and everything ran smooth with the software I needed…
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-07T18:49:25.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 82%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kae Takara
20
Reputation points
accepted
2026-11-07T18:51:23.4933333+00:00
Kae Takara
20
Reputation points
2 answers
is the virus gone
so recently i had an accidental virus installed called Trojan:Script/Wacatac.H!ml but my microsoft defender antivirus doesnt dec
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-07T12:55:00.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 87%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jakub Góral
0
Reputation points
answered
2026-11-07T13:29:25.8633333+00:00
TaoLi
120.6K
Reputation points
Independent Advisor
2 answers
I forgot the Admin password
I forgot the Admin password for my computer. I want to add windows 365 as my package expired but without the password I cant load the software. How do I reset the Admin password or work around it to load software. thanks
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-06T00:49:45.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
kevin siemers
0
Reputation points
answered
2026-11-06T04:00:50.1433333+00:00
GsN5034 - IA
80,095
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
how to find Windows Defender in my computer?
By mistake I inactivated the Windows Defender from my computer. How can I reactivate it?
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-05T22:33:46.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 56.00000000000001%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
Agustin Uscanga
20
Reputation points
accepted
2026-11-05T22:40:33.6933333+00:00
Agustin Uscanga
20
Reputation points
2 answers
Firewall not allowing delta.com
In the past I had this issue. Apparently my AVAST software finally cleared up the issue. Need to disconnect one of the firewalls??
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-02T22:12:08.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 40%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jim LePera
0
Reputation points
commented
2026-11-05T08:19:39.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
19,130
Reputation points Microsoft External Staff
Moderator
2 answers
Has My PC Been Hacked
Trying to see if someone remotely hacked my PC. When I run command prompt as administrator and type in netsat -nbf one line item comes back: TCP with IP addresses and then SYN SENT with next line saying can not obtain ownership information If there's a…
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-04T23:07:38.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 88%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mike Schreiner
0
Reputation points
answered
2026-11-04T23:42:17.33+00:00
EmilyS726
279.8K
Reputation points
Independent Advisor
2 answers
Administrator Access if you don't know former Administrator's password.
I have my son's computer. He is deceased. How do I make myself an administrator if I don't know his Administrator password to get administrator privileges'.
Windows for home | Windows 10 | Security and privacy
17,624 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 27%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
Unable to Sign Into my Microsoft account using gmail
For 3 days i havent been able to sign into my Account using My gmail when i try it says my account doesnt exist Even Tho it is shown in the Sign up Page and in the accounts settings page I have no idea what happened and i havent recived an email about it…
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-10-31T19:15:32.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 84%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mohamed Amine Raggam
0
Reputation points
answered
2026-11-04T07:25:30.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
24,990
Reputation points Microsoft External Staff
Moderator
2 answers
My computer is blocking Citrix download
When I try to download Citrix on my PC, a pop-up says the "organization is not allowing this download". It also does not allow the Help Desk at my work to remote in anymore.
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-03T05:28:28.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 22%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Connie McCormick
0
Reputation points
answered
2026-11-03T07:23:33.4133333+00:00
TaoLi
120.6K
Reputation points
Independent Advisor
1 answer
HELP I GOT MY MINECRAFT ACCOUNT HACKED
i got a lot of my account hacked yesterday including my microsoft account which contain my minecraft account i am a 100% sure it was hacked and not lost cause when i tried to connect back to it that email was o**** * *****@donyeston.com was used which is…
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-02T03:50:49.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 94%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
KAEFAISSERELLE
0
Reputation points
answered
2026-11-02T05:10:59.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 32%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Ben4724
4,650
Reputation points
Independent Advisor
2 answers
How to eliminate spam email id
My computer was compromised last Fall with a fake email address. How do I eliminate that fake email address?
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-10-31T18:29:38.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 31%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gloria Starrick
0
Reputation points
commented
2026-11-02T02:22:05.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
21,000
Reputation points Microsoft External Staff
Moderator
2 answers
My account got hacked, mail changed and now when trying to recover it says that the mail doesnt exist
Basically my microsoft account most likely got hacked and its gmail changed, when trying to recover it by putting the gmail, says that it doesnt exist, when trying to enter into minecraft, it says that it does exist, but now it prompts me to send a…
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-01T20:03:47.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 22%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sattyfa
0
Reputation points
answered
2026-11-01T20:06:41.3533333+00:00
Dio Xavier
298.5K
Reputation points
Volunteer Moderator
2 answers
Command Tab open and close immediately on startup
Recently Im having a problem with my laptop. Everytime I turn my laptop on 1 or 2 command tabs appear and then close after a few seconds. I've tried looking for suspicious startup apps but none seems like the problem. I also tried using task manager to…
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-01T13:55:45.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 46%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Lâm Tùng
0
Reputation points
answered
2026-11-01T14:33:32.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
90,040
Reputation points
Independent Advisor
3 answers
Corrupted Windows Security 10pro
I have Windows 10 pro due to proprietary program licenses and need to keep my OS. Recently I was hacked and my Windows security was disabled to such an extent that when i try to start it it closes immediately. I have run all the tools I can find but it…
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-10-15T21:07:50.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 87%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Chamberlin, Scott Nathan
0
Reputation points
edited a comment
2026-10-31T04:26:21.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
14,925
Reputation points Microsoft External Staff
Moderator