Managing personal Outlook.com account settings, security, and privacy
Hi,
Did you ever receive an email regarding the response to your request? Responses may take up to 5 working days, and sometimes users receive them after a week. Please check your other folders, such as your junk and spam folders, for the account given in the preferred contact email. It can be responses is on those folders.
If you're unable to see any response yet, please do not attempt to make repeated submissions without a response unless you have new information to add or replace. It will only slow down their response.
I look forward to hearing from you, and I will be happy to help if you need any further assistance.
Stay Safe!