My hotmail account has been blocked

Kerrie Bates 0 Reputation points
2026-11-12T21:51:20.33+00:00

I was overseas and answered an email back on the 26 th September. When I returned home I have been trying to get it recovered by filling out the recover form. I have been doing this now daily for several weeks with the same answer saying they will get back to me in 24 hours to see if I have put in enough information.

I am going crazy , I have stored information in my files ,and other stuff saved in files and need to have this restored.

Please help me

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Kayece Jan Mae Amizola 16,875 Reputation points Independent Advisor
    2026-11-12T22:31:15.1566667+00:00

    Hi,

    Did you ever receive an email regarding the response to your request? Responses may take up to 5 working days, and sometimes users receive them after a week. Please check your other folders, such as your junk and spam folders, for the account given in the preferred contact email. It can be responses is on those folders.

    If you're unable to see any response yet, please do not attempt to make repeated submissions without a response unless you have new information to add or replace. It will only slow down their response.

    I look forward to hearing from you, and I will be happy to help if you need any further assistance.

    Stay Safe!

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