How to archive all release data for 7 years including which artifacts or commits
We have a situation where we used to keep all releases indefinitely in ADO by a hacky little bit flip in the database when we were on prem. Now that we have moved to ADO Services we can no longer do this. How can we archive our release data for at…
Azure DevOps
AI answer
Forgot the password and don't have access to Microsoft authenticator
Dear Microsoft, I hope this email finds uou well, right now i tried to sign on to my account, however i forgot my password for Microsoft as I don't have access to my Microsoft authenticator so that i can get the code and the number that is associated…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Tango not opening.
I have a microsoft reward and the redemption number for it but 'Tango@ will not open to allow me to claim it.
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
AI answer
is there any way to get my hacked account back?
I woke up seeing an email from microsoft about adding a security info. I tried logging in with the password I've been using and did not log me in. Unfortunately, I do not have access to the authenticator app.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Bluetooth Headset Mic shows "Microphone unavailable
Here is a clear and detailed template you can copy and paste into the Microsoft Community forum. Including the steps we already tried will stop them from giving you basic, repetitive troubleshooting advice. Title: Bluetooth Headset Mic shows…
Microsoft Edge | Audio and video playback | Windows 11
Managing media playback issues and settings in Microsoft Edge on Windows 11
A problem with AutoSave
I do many whatif type experiments with creating formulas in Excel. I have turned off all autosave options in the Save page of the Excel options. It is still saving. The behavior is like database behavior wherein if you type or delete one character it…
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
AI answer
Login keeps saying password is wrong.
I've changed my password like 20 times now and no matter what whenever I try to log into something with a password it says incorrect. I can get into some things with passkeys but nothing where a password is required. I've deleted caches and entered…
Windows for home | Windows 11 | Accounts, profiles, and login
AI answer
GoPhish Phishing simulation and Suspected Microsoft 365 URL Detonation
I am conducting a third-party phishing simulation and reports that the simulation URLs are being accessed before the intended recipients interact with the test messages. These automated accesses are affecting the accuracy of the phishing-training…
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
AI answer
Requesting a wider variety of Windows background pictures
The randomized background pictures on Windows never have pictures of Africa, unless it's a picture of an animal. Africa has some beautiful scenery. Can you all begin to include pictures from the continent?
Windows for home | Windows 11 | Display and graphics
AI answer
reoccurring credit card charge
I am receiving a reoccurring charge on my credit card for $24.37. It is showing on my bill as MICROSOFT Z73ZY1MW1VQR98053. I do not know what this charge is for.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
AI answer
Azure portal need to mass change tier on a directory within container
How to change tier on every item in the directory within Container in Storage
Azure Blob Storage
An Azure service that stores unstructured data in the cloud as blobs.
AI answer
My profile no longer shows my exam details
My profile no longer shows my exam details. This includes my exam history and upcoming exams. My company recently changed their 365 tenant. I believe this is the reason. Can my profile be moved to the new tenant?
Community Center | Not monitored
Tag not monitored by Microsoft.
Artifact Signing validation remains In Progress; detail page fails to load
Our US public organization validation is In Progress. The Azure detail page fails to load with Microsoft_Azure_CodeSigning/Vetting/Views/VettingView.ReactView, so we cannot see pending actions. We have not submitted a duplicate request. Can a moderator…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer
Copilot not accessible from within the new Outlook
"Copilot works in Word and on the Copilot website, but New Outlook displays 'Copilot not available — You no longer have access to Copilot' when using Draft with Copilot. My only connected email account is BellSouth IMAP."
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
AI answer
Service, scenario and response
Trying to log into my Authenticator app. Keeps giving me a number to use to verify on the same Authenticator app I’m trying to log into.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
How to fix error message Correlation Id: dd05786e-5f5d-4b3c-9244-1a3eff416cf4 Time Stamp: 2026-11-12T13:26:08.166Z
I keep getting this error message and do not know how to fix it. Correlation Id: dd05786e-5f5d-4b3c-9244-1a3eff416cf4 Time Stamp: 2026-11-12T13:26:08.166Z
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
AI answer
Artifact Signing organization identity validation fails twice (Face Check failed / Error 504) – Japan
Hello. This continues my earlier thread: https://learn.microsoft.com/en-us/answers/questions/6066815/ (the permission problem there was fixed by Meha-MSFT, thank you). Now my organization identity validation (Public Trust, Japan East, Basic) has failed…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Surface Pro 11 SSD retaining screw
I need to replace the retaining screw on my Surface Pro 11 ssd. What screw do I need and how can I buy a replacement from Microsoft?
Surface | Other
AI answer
how to see old email ?
like i need proof of transaction in 2020 or 2021 because my epic game account got hack and i dont have the transaction or thing that proof that and my mail of 2020 2021 i dont have access or i delete them can microsoft can see them again ?
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
AI answer
How do I remove Copilot from Word?
The common solution that is offered is to go to File > Options > Copilot. That is not available to me.