how to see old email ?

For Outlook.com, old email can only be recovered if it is still in one of these places:

1. Search the mailbox while online If online, search can cover the entire mailbox except Drafts, Deleted, and Spam. If offline, fewer results appear because only local email is searched.
2. Check Junk Email Messages can be moved there by mistake. If found, select the message and choose Report > Not junk.
3. Check Deleted Items If the message was moved there by mistake, restore it.
4. Check Recoverable Items In Outlook.com or Outlook on the web, go to Deleted Items and use Recover items deleted from this folder.

Important limits:

• Email in Deleted Items is automatically deleted after 30 days.
• Items removed from Deleted Items are recoverable for 30 days.
• Junk email is retained for 30 days before automatic deletion.
• If the 2020 or 2021 messages were deleted long ago and are no longer in Deleted Items, Junk Email, or Recoverable Items, they are not available to restore from Outlook.com.

For the Epic Games issue, if the missing proof email cannot be found in those locations, use any saved copy such as a PDF, receipt, or transaction details already available outside Outlook.com.

If there is concern that the Microsoft account was accessed by someone else, review recent sign-in activity and secure the account by changing the password and updating security settings.

• How far back can I search my inbox? | Microsoft Support
• Email is missing from your Outlook.com inbox | Microsoft Support
• [Web](https://support.microsoft.com/outlook/mail/recover-and-restore-deleted-items-in-outlook)
• Check the recent sign-in activity for your Microsoft account