Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,863 questions
1 answer
New phone, old verification accounts gone
I switched to a new iPhone and reinstalled Microsoft Authenticator, but my Roblox verification account and six-digit codes are no longer showing up. I need help restoring my previous Authenticator account or recovering my backed-up verification codes. I…
Microsoft Security | Microsoft Authenticator
asked
2026-11-05T22:47:01.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 3%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Marley Skahl
0
Reputation points
answered
2026-11-05T22:48:03.97+00:00
AI answer
1 answer
Microsoft Home Office 2024 saving issues
I purchased Microsoft Home Office 2024 in 2024 and it has worked fine until yesterday when it suddenly will no longer allow me to save files or generate new ones. What happened? What do I need to do to fix this problem? I need to do some work!
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
750 questions
asked
2026-11-05T21:36:30.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 72%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Marla Brownlee
0
Reputation points
commented
2026-11-05T22:09:30.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
48,020
Reputation points
Independent Advisor
1 answer
My application for MS Foundry on milestone 2 was declined
Hello, could you please help me understand how to raise a ticket to Microsoft Foundry so that I could get more details about why I got declined for milestone 2 and what I can do to reapply? I just got an email they can't verify my business and that's…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,900 questions
asked
2026-11-05T22:03:27.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 15%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Evgeny Avdanin
0
Reputation points
answered
2026-11-05T22:04:22.23+00:00
AI answer
1 answer
microsoft word account
I'm locked out of my account which doesn't expire until the end of Dec., 2026. How can I get back into my account?
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
750 questions
asked
2026-11-05T20:44:37.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 2%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Marian Cohen
0
Reputation points
commented
2026-11-05T21:28:30.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,940
Reputation points
Independent Advisor
1 answer
Compromised Microsoft Account – Original Email Address Removed
Hello My Microsoft account was compromised by an unauthorised person. The original sign-in email address associated with my account was ******@gmail.com. However, the attacker appears to have changed or removed this email address and replaced it with…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,584 questions
asked
2026-11-05T20:43:35.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 67%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Vinicius Cassimiro
5
Reputation points
answered
2026-11-05T20:44:54.3433333+00:00
AI answer
1 answer
Recurring charge
I see a recurring xbox fee that i never signed up for - Help!
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,049 questions
asked
2026-11-05T20:37:49.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 85%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Michelle Balmer
0
Reputation points
answered
2026-11-05T20:38:23.4+00:00
AI answer
1 answer
Authenticator app does not work for my one drive
my authenticator app on my phone stopped working and it is not giving me the code to access one drive.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,863 questions
asked
2026-11-05T20:32:34.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 80%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Amila Salihbasic
0
Reputation points
answered
2026-11-05T20:32:51.9933333+00:00
AI answer
1 answer
My account was hacked. I've taken some steps but they seem to have access still.
My account was hacked. They have done things like got me banned in Apex, logged in to all the accounts i had in my password manager. They are also adding apps to my microsoft account. How do i lock down my account? They added a 2fa (how did they do…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,863 questions
asked
2026-11-05T19:55:47.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 37%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFO%3C/text%3E%3C/svg%3E)
Forrest OLeary
0
Reputation points
commented
2026-11-05T20:32:51.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 27%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LordsPies
0
Reputation points
1 answer
Azure AI Search SharePoint indexer fails with a generic "Bad Request" when an index with a sharepointSiteUrl field receives more than 5 distinct site URLs
We use Azure AI Search (API 2026-08-01-preview) with the SharePoint in Microsoft 365 indexer. ACL ingestion is on, including SharePoint groups support: sharePointConnectorAppRegistration and a SharePointSiteUrl field with sharepointSiteUrl: true.…
Azure AI Search
Azure AI Search
An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.
1,605 questions
asked
2026-11-05T20:19:33.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 80%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Taylor Hawkins
0
Reputation points
answered
2026-11-05T20:20:58.9+00:00
AI answer
1 answer
Azure AI Search SharePoint ACL query fails with HTTP 404 "User cannot be found" for the whole index when the querying user is not in a site's user list
We use Azure AI Search (API 2026-08-01-preview) with the SharePoint indexer and ACL ingestion, including SharePoint groups support: sharePointConnectorAppRegistration and a SharePointSiteUrl field with sharepointSiteUrl: true. Documents are chunked with…
Azure AI Search
Azure AI Search
An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.
1,605 questions
asked
2026-11-05T20:12:51.0633333+00:00
Taylor Hawkins
0
Reputation points
answered
2026-11-05T20:14:07.2366667+00:00
AI answer
1 answer
In Word, renumbering existing footnotes
Footnotes in my document did not remain sequential after removing a section of text with footnotes in it. I tried to follow the instructions in "Renumbering existing footnotes," but the "Go to Insert> Footnote" command is greyed…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,093 questions
asked
2026-11-05T16:57:20.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 35%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Stephen Warr
0
Reputation points
commented
2026-11-05T19:47:48.1833333+00:00
Stefan Blom
357.6K
Reputation points MVP
Volunteer Moderator
1 answer
Change local storage/sync location from SSD to HDD
My local storage for OneDrive is currently on my boot SSD drive. I would like to move this to the internal HDD drive. How do I do this?
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,054 questions
asked
2026-11-05T19:20:40.8266667+00:00
Charles Kenyon
172K
Reputation points
Volunteer Moderator
commented
2026-11-05T19:44:19.0266667+00:00
Charles Kenyon
172K
Reputation points
Volunteer Moderator
1 answer
Global admin can't enter Tenant admin center due to MFA issue, need help reset.
Tenant only has 1 global admin, and they are locked out of admin center due to deleting MFA without setting backup. Now cannot access admin center at all and there is no other way to authenticate because it wasn't set up. Need help contacting Data…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,492 questions
asked
2026-04-01T07:15:37.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 61%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Napa.C
115
Reputation points
commented
2026-11-05T19:31:10.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 87%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Stephan Höppner
0
Reputation points
1 answer
Event Grid inference workflow returned intermittent HTTP 500
Our Event Grid-triggered model inference failed at <UTC time>. I have the domain endpoint and x-ms-request-id. Can someone from Microsoft look this up in backend telemetry and confirm which regional cluster/deployment stamp handled the request?
Azure Event Grid
Azure Event Grid
An Azure event routing service designed for high availability, consistent performance, and dynamic scale.
523 questions
asked
2026-11-05T19:27:28.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 45%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Roakey Tornheim
0
Reputation points
answered
2026-11-05T19:28:32.48+00:00
AI answer
1 answer
Purview - Contextual Summary
We are in the GCC and when we run simulations of auto labeling, I can see that it would apply labels to documents, but some of these are hard to figure out what it thinks matches the SIT. We had been told that when reviewing items in the simulation that…
Microsoft Security | Microsoft Purview
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
2,193 questions
asked
2026-11-05T19:26:26.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 34%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Cook, Phillip (KPPA)
0
Reputation points
answered
2026-11-05T19:27:48.0866667+00:00
AI answer
1 answer
Azure AI Foundry API key access fails with “not authorized”
I’m integrating our Foundry deployment with ServiceNow. I can invoke the model in the playground, but I cannot view Keys and Endpoint for <resource-name>. Which exact RBAC role/action lets me retrieve KEY1/KEY2? Would a support engineer be able to…
Azure Role-based access control
Azure Role-based access control
An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.
1,208 questions
asked
2026-11-05T19:24:57.79+00:00
Roakey Tornheim
0
Reputation points
answered
2026-11-05T19:26:12.5533333+00:00
AI answer
1 answer
Linkedin Premium Student Offer
Hi Support team, I didn't received linkedin Premium offer can you please help me with that?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,833 questions
asked
2026-11-05T19:07:41.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 37%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Ahmad Hassan
0
Reputation points
edited the question
2026-11-05T19:09:19.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
110
Reputation points Microsoft External Staff
Moderator
1 answer
Add a filed annual report to an existing Artifact Signing validation
Our Public Trust organization validation is In Progress. We uploaded the state’s acceptance notice and now have the filed 2026 Annual Report, which shows the legal company name and business address. Could the Artifact Signing team reopen document upload…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,806 questions
asked
2026-11-05T18:50:34.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 9%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jean William
0
Reputation points
answered
2026-11-05T18:51:18.9966667+00:00
AI answer
1 answer
Setting up Microsoft Authenticator and Windows Hello
I am trying to find a step by step process to set up Microsoft Authenticator and Windows Hello with facial recognition - per my companies request. What is the order of setting up these two systems, how do I find the set up process? And is there a step…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,863 questions
asked
2026-11-05T18:09:13.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 54%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Antonia Kasparek
0
Reputation points
answered
2026-11-05T18:10:27.3733333+00:00
AI answer
1 answer
How to cancel personal one drive account
Hi I have a personal one drive acc that I have no use for as I use my work acc. Seems I signed up using my cellphone carrier as the payment option, I cannot find any way to cancel my personal one drive - pls advise.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,822 questions
asked
2026-11-05T17:30:02.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 62%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Joshua Green
0
Reputation points
answered
2026-11-05T17:30:40.3366667+00:00
AI answer